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Hotel River Poliforum

2.5 star property
Travelers can enjoy panoramic views from the rooftop terrace while multilingual staff members assist with tour planning and local recommendations

Choose dates to view prices

Hotel River Poliforum, near Plaza del Zapato Commercial Center, offers comfort and accessibility. Enjoy terrace views, maintain your workout at the gym, or catch up on work at the business center. Guests consistently praise the helpful multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services
  • Laundry room
  • Housekeeping
The current price is HK$354
HK$425 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel River Poliforum?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel River Poliforum on 24 May 2026 start from HK$354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel River Poliforum?

Valet parking is free at this property.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Checkout is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM-1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in Zona Piel, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center, Bicentennial Theatre and León Stadium. Poliforum León Convention and Exhibition Center and Explora Science Center are also within 1 mi (2 km).

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 111 out of 355 reviews
Rating 8 - Good. 126 out of 355 reviews
Rating 6 - Okay. 60 out of 355 reviews
Rating 4 - Poor. 27 out of 355 reviews
Rating 2 - Terrible. 31 out of 355 reviews

Reviews

Verified

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024
Verified

8/10 Good

Takato

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022
Verified

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Amenities
Encontré estacionamiento sin problema , y tiendas cercanas
Stayed 1 night in May 2026
Verified

10/10 Excellent

Olimpia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No incluía desayuno aunque decía que venía el desayuno
Stayed 1 night in Jan 2026
Verified

8/10 Good

Edgar Salathiel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y en orden, solamente recomiendo que los cojines también los laven más a menudo porque las fundas de los mismos si estaban limpias y lavadas, pero los cojines no y tenían un ligero olor desagradable. El personal fue atento. Y lo que no me agradó definitivamente, fue que cuando reservé, según iba a tener un desayuno continental, pero al llegar al hotel, en la recepción nos dijeron que no tenían ese servicio, y de hecho la señorita me pidió que le mostrara dónde decía eso en mi reservación y por ende, se lo tuve que mostrar.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kitimbwa

Liked: Cleanliness, property conditions & facilities
Muy cómodo y amable el personal. Siempre volveré ahí
Stayed 1 night in Feb 2026
Verified

4/10 Poor

EVERARDO MARTINEZ

Liked: Cleanliness, amenities, property conditions & facilities
La habitación otorgada era contigua al comedor en la planta baja, por lo que todo movimiento del mobiliario del comedor (sillas, mesas, etc.) se escuchaba en las habitaciones de esa área, hasta las 11 de la noche y empezaban a las 6 de la mañana. no debería de existir habitaciones con sus ventanales hacia el comedor.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Carmen

Disliked: Staff & service, amenities
Mas de una hora esperando a que hubiera agua caliente y no la hubo, el cuarto sucio con bolas de cabello, de las 2 habitaciones que reserve ninguna con agua caliente!
Stayed 1 night in Jan 2026
Verified

4/10 Poor

José Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen un desayuno, situación que es falsa, el hotel ni restaurante tiene. Las habitaciones sumamente pequeñas !!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities
El personal es muy amable, cuenta con estacionamiento y valet parking, y una excelente ubicación a tan solo 10 minutos de las instalaciones de la feria
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jose Julian

Liked: Cleanliness
Disliked: Amenities
Excelente atención, cercas de muchos puntos, solo algunos aspectos que no me gustaron, no tiene toallas, y según ofrece un desayuno pero resulta que no tiene el restaurante en funcionamiento, y gotea la llave del lavabo
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ratzel

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la habitación y lo servicios lástima que no tenían habilitado el comedor para el desayuno
Stayed 1 night in Jan 2026
Verified

6/10 Okay

MIRYAM

Liked: Staff & service, amenities
La limpieza de los azulejos de la regadera, las almohadas bastante duras, la app dice que incluye desayuno y no es así
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pablo César

Liked: Property conditions & facilities
Cuentan con estacionamiento en el hotel y eso esta padre
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Maricsa

Disliked: Amenities, property conditions & facilities
Habitacion huele a humedad y no dieron el servicio de desayuno
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, amenities
El personal muy amable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Muy amable todo el personal desde el valet parking asta las que hacen la limpieza. Definitivamente regreso al hotel river. Y muy limpio todo el hotel.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Raul

Liked: Cleanliness, property conditions & facilities
Habitación bien, buena ubicación
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
En general el hotel es bueno. Las instalaciones parecen nuevas. Solo que las habitaciones están reducidas
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetan reservacion de la habitacion

Reserve con un año de anticipacion una habitacion familiar. Y por la alta demanda se la asignaron a otro huesped y me psaron a otra habitacion inferior sin siquiera compensandome por el costo , ya quenla habitacion familiar es mas costosa que la normal que me dieron. Muy mal servicio
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelentes instalaciones. Muy buenas atenciones de todo el personal y trato muy amable. Lugar acogedor y muy bien ubicado. Muy satisfecho del servicio y atenciones recibidas.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Orlando

Disliked: Cleanliness, amenities, property conditions & facilities
No cumplen lo ofertado. Pague por una noche con desayuno y no tiene el servicio
Stayed 1 night in Jun 2025
Verified

8/10 Good

Leonardo uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY AMABLES Y EXCELENTE SERVICIO
Stayed 1 night in Jun 2025