“The room was very clean but the single bed mattress was a sinking ship. There was a lot of noise from the outside boiler, so not helpful to sleep. It's a pity that they provide a kettle and coffee tea products, however not a single bottle of water to make it. Being a 4 star hotel, they are lacking in star attention.
The pool really needs updating, lots of scratches on the feet from damaged tiles and it requires a hat, which we didn't know and you have to pay for it.
Breakfast was good, but more……
“The bed was probably one of the most uncomfortable I have slept on, making it difficult to sleep.
There was no fridge in the room.
Very poor selection of breakfast.”
“Despite the common areas being lovely and warm Room 225 was very cold, the electronic thermostat in the room would not increase the temperature for long if at all and apparently seems to be controlled by the reception / management. There was a noisy vent / fan blowing right at our bedroom window from the kitchen I was told. The sheets and bedding along with the room felt so cold I couldn’t sleep and had to get a blanket out from the wardrobe. Not full so very disappointed to have been allocated……
“Comfortable, clean, nice staff for a three star hotel what more could you ask for. One question why would you serve fish and chips on charcuterie boards for the love of god wise up and put on plates lol was nicely done fish be proud of that.”
“Supposed to be a 4 star hotel but a number of issues imo.
Only one lift for a large hotel seems poor. You need to drop off your bags from the car at the entrance as otherwise there are steps to negotiate from the car park. The bar restaurant is frankly very poor in terms of noise and quality of food which arrived so quickly that it was obviously not freshly cooked and was pretty tasteless. There are numerous reviews highlighting this but nothing appears to have been done about it. The main……
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