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Reviews of Millgate Cottage

3 out of 5
Millgate Cottage
R103 Balgowan, between Michaelhouse and Balgowan, Lidgetton West, KwaZulu-Natal

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

4/10 Poor

IA

Disliked: Property conditions & facilities, room comfort
Millgate overnight
I was disappointed with my stay at Millgate. No shower, fan or heater was not working. TV has limited channels. Cutlery not sufficient
Stayed 1 night in Dec 2019
Response from Chris on 14 Jan 2020
We are sorry you found the accommodation not to your expectations though we have specified by unit which one has a shower or not.

2/10 Terrible

Alida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nightmare after arriving tired from travelling more tha a 1000kms to walk into a very dusty,dirty and neglected room. It is not anything close to what was advertised on the internet. It is a shame to pay R970 for this shocking place. As far as we observed the situation i do not understand how it can even be rated as a 5 star on certain websites and others as a 3 star. Torn towels,dirty bedding and sleeper coach as well as second hand-used soap in the bathroom.
Stayed 1 night in Dec 2019
Response from Chris on 9 Jan 2020
We are so sorry that you had such a dismal experience with us at Millgate, we accept your review and in will, in future take steps to rectify the situation. We have no influence on what sites rate us as except from customer reviews such as your own. Again we apologise for your experience.