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“The very kind hotel owner taken very good care of us & their service is excellence. 👍”

“超棒！早餐豐富、位置便利、服務人員很暖心♡”

“The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted.”

“酒店比较旧，房间不算太小，干净，前台有礼貌。哈站旁，走5分钟就有机场大巴站，以酒店的条件而论，价格有点小贵。”

“Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and……

“De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt.”

“Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. ”