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"A little more upmarket than we would normally"

"We enjoyed our stay. Staff were friendly and efficient. Couldn't fault them. Room was perhaps a little tired, although the bathroom was good and clean. The only issue we had was on the day of checkout some horrendous drilling started above our room before 9am. We intended to stay close to our checkout time of 11am, but had to leave before 9:30am as the noise was so bad. When I spoke to reception, they without any issue took some money off our bill as compensation. Am sure they would have moved us if we were staying longer. Was happy with how this was resolved."

"The hotel rooms need a freshen up but spotlessly clean. Staff very helpful and polite. "

"Brilliant. Clean , comfy and nice breakfast. Awesome location "

"Brilliant all round!"

"Can’t rate the interior we never saw it, the front door failed and we could not gain access, had to deal with a call centre, the management company simply stay asked a resident to try and gain access. The resident said the door failed that morning and is unreliable anyway. Maintainance came and bodged the door with double sided tape which failed, we had to book another property nearby, as we had reservations for an event, we also felt unsafe as there was every chance we would be locked out in the middle of the night after returning. Simply stay and Tennyson will not refund this stay even though we could not gain acesss, please think t ice about dealing with any simply stay properties you have to deal with a call centre who then tries to get local management companies who are not simply stay to attend. "

"Booked this very last minute as we were booked to stay in the Tennyson round the corner but their front door failed and we could not get access to the property. Stayed here before so knew it would clean and comfortable and safe to come back to after an event in the city and we would not be locked out of the building "

"A pub with rooms is a better description rather than hotel, staff great and well situated for cathedral and castle. No overnight staff on site, breakfast had to be booked night before. Good parking and safe area. "

"Reception staff on arrival were excellent, allowing us to book in early. The room was very good; spacious and clean with everything working. After the crematorium service for our friend, the wake was held at BH. There were a lot of people at the wake but the BH staff looked after everyone very well and the food was wonderful. We stayed for a meal with 3 friends in the restaurant and this meal was superb. Delicious food and excellent service. Overall, an absolutely wonderful one evening stay. As close friends of the City of Lincoln Freemen's Guild we are always delighted to use Bentley Hotel and staying overnight for for 2 or 3 days at the BH is a real treat."