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Eurostars Universal Lisboa的評價

5 out of 5
Eurostars Universal Lisboa
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa

評價

9.0

卓越

10 分評分，優異；643 則評價中有 443 則" "
8 分評分，不錯；643 則評價中有 99 則" "
6 分評分，一般；643 則評價中有 48 則" "
4 分評分，欠佳；643 則評價中有 24 則" "
2 分評分，很差；643 則評價中有 29 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

PUI YING

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 3 晚

10/10 優異

Lai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚

8/10 不錯

Darya

商務旅客, 多人同遊
讚好：整潔度
This property is really nice and has a fresh modern look. However, at check in the staff lady cris was not so friendly with our request for early check in which had been told to them a few days before and also for two separate beds - the requests were put in and paid for this specific room already a few days in advance but she acted like they were completely oblivious to it. Their check in is at 4pm which is unusual. The phone on the room did not work at all even though they came to fix it supposedly - it still did not work at all after so there was no option of ordering any amenities up or room service etc. This was a major inconvenience for simple things like water toilet roll towels etc. The room itself was good, clean but they are quite stingy with their housekeeping items - room was for two people and there was only one of everything aside from the towels. A great hotel in itself, terrace was lovely but there isn’t a spa for massages or anything like that so won’t be staying here again unless it is the last option. Restaurant staff were superr friendly!
於 2024 年 4 月住了 2 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
The employees went out of there way to make our stay amazing! Every employee we encountered were a pleasure to deal with.
於 2024 年 4 月住了 1 晚

10/10 優異

Saliba

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
a good 4* hotel Will return
於 2024 年 4 月住了 1 晚

10/10 優異

Gabriela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Phenomenal stay. Definitely will go back!
於 2024 年 3 月住了 7 晚

10/10 優異

suki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very professional and welcoming us and felt that we are at home. Everything was awesome.
於 2024 年 4 月住了 1 晚

8/10 不錯

Natalya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. And excellent food/service in the lobby lounge.
於 2024 年 4 月住了 1 晚

10/10 優異

Terri

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really like this property because it was down by the river. It has many great places to eat and a lot of shopping.
於 2024 年 4 月住了 1 晚

10/10 優異

Lise (Mooresville)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, 10 min from Airport, close to water and National parques & good restaurants along the water
於 2024 年 4 月住了 3 晚

4/10 欠佳

Susan

家人同遊
Water only got warm. There was no small fridge to keep bottled water cool.
於 2024 年 4 月住了 1 晚

8/10 不錯

sonia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Bel endroit seul bémol c’est qu’il y a de la construction tous le tour donc beaucoup de bruit
於 2024 年 4 月住了 1 晚

10/10 優異

Alberta

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was relatively new and staff were friendly
於 2024 年 4 月住了 2 晚

10/10 優異

Francisco (MIAMI)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a good hotel
於 2024 年 4 月住了 2 晚

10/10 優異

Karen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
lovely complimentary sparkling wine in room upon arrival. breakfast had superb quality, variety and service. while stay was due to layover and proximity to the airport, I would definitely consider longer stay as we discovered the area had much to offer - aquarium, many many local and trendy restaurants, easy walking and pleasing open spaces - terrific stay!
於 2024 年 4 月住了 1 晚

10/10 優異

Linda

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was spotlessly clean and the service was excelllent
於 2024 年 4 月住了 1 晚

8/10 不錯

jose antonio

讚好：整潔度、職員與服務和住宿狀況
Staff very polite
於 2024 年 4 月住了 1 晚

6/10 一般

Amir Mehdi

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
Staff felt very pretentious. The only place in Portugal that the staff gave you the illusion that they are better than you.
於 2024 年 4 月住了 2 晚

10/10 優異

ARTHUR JEAN (LAVAL)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just WOW !!!!!
於 2024 年 4 月住了 5 晚

10/10 優異

Alexandre (Vernon)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very and and friendly staff .I found the room to be nice and clean .
於 2024 年 4 月住了 1 晚

8/10 不錯

Harneet

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Udoka Nonso

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location and very accessible
於 2024 年 4 月住了 1 晚

10/10 優異

adelino

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

catherine (livingston)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I wasn’t greeted as a vip
於 2024 年 4 月住了 1 晚

6/10 一般

Lakeisha (Bakersfield)

於 2024 年 4 月住了 1 晚

6/10 一般

Lakeisha (Bakersfield)

讚好：設施服務和住宿狀況
I would had given a higher review, but I didn’t like the fact that I had the “Do Not Disturb” sign on the door but the staff ignored it and entered my room anyway- This was not acceptable and very disrespectful. The 2 excuses given were 1.) they wanted to surprise me with wine… 2.) they did not pay attention to the sign hanging on my door handle. This makes me wonder how often are staff entering guest’s rooms when they are asked not to and what is the real purpose of them doing so-
於 2024 年 3 月住了 2 晚

8/10 不錯

Mohammad

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚

10/10 優異

ANNA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel and staff
於 2024 年 3 月住了 1 晚

6/10 一般

delanie

讚好：整潔度
不滿：職員與服務
於 2024 年 3 月住了 2 晚

10/10 優異

Airielle (San Antonio)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to airport, nice rooms and property. Pool looked cool but it was too cold
於 2024 年 3 月住了 1 晚

10/10 優異

ANNA

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 3 月住了 1 晚

4/10 欠佳

rachael

讚好：職員與服務
不滿：整潔度和設施服務
The toilet was dirty, now hand towel in the bathroom, had pubic hair on bed and body towel, cup rings on the table where it ha not been cleaned. Staff was the best part, very friendly
於 2024 年 3 月住了 1 晚

10/10 優異

Mario

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent accommodations and service.
於 2024 年 2 月住了 1 晚

10/10 優異

Amara-Emin

讚好：整潔度、職員與服務、設施服務和住宿狀況
God service, ok frokost, hyggelig Staff, rent rom og stille. Burde vært enklere med drikkevann tilgang per rom. Ingen kjøleskap på rommet mitt. Dusj kom det rørlukt av og til.
於 2024 年 2 月住了 7 晚

10/10 優異

Elena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La zona muy bonita, cerca del mar, restaurantes cercanos. El hotel súper bueno, todo perfecto.
於 2024 年 3 月住了 1 晚

10/10 優異

ron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
NOTHING ,but nothing not to like! The place was clean, new, stuff was friendly, especially a counter worker called joana who gave me a great service by resolving a problem with the room) i needed 2 twin beds, she showed me another upgraded room and fixed it.good location also in lisbon.
於 2024 年 2 月住了 2 晚

10/10 優異

Oluwatosin

讚好：整潔度和職員與服務
Decent hotel and services
於 2023 年 12 月住了 3 晚

10/10 優異

Kenneth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to get to everything. Very nice location. Rooms a bit small needs more space to put suitcases away. Otherwise cozy.
於 2024 年 2 月住了 2 晚

10/10 優異

Juliana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, lovely area, close to a lot of things walking distance. Staff are amazing and polite, made us feel good and welcome. The room is great, nice king size bed, supper comfy. Breakfast really nice, lots of variety and quality.
於 2024 年 2 月住了 3 晚

10/10 優異

Felicia

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelent location facilities and very pleasant staff .
於 2024 年 2 月住了 1 晚

2/10 很差

Emanuela

於 2024 年 2 月住了 3 晚

10/10 優異

Esther

於 2024 年 2 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
Baño mejorable
El mango de la ducha no funcionaba bien, así como el grifo (se le saltaba uno de los botones al pulsarlo). Además el portarrollos del papel estaba peligrosamente situado.
於 2024 年 1 月住了 1 晚

8/10 不錯

Scott

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Nilsa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

SEBASTIAO

於 2024 年 1 月住了 1 晚

10/10 優異

Mario H R

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Marcelo

於 2024 年 1 月住了 1 晚

10/10 優異

Jill

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Amina

讚好：整潔度、職員與服務和住宿狀況
Nice and clean property
於 2024 年 1 月住了 1 晚