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菲尼克斯花園酒店的評價

3 out of 5
菲尼克斯花園酒店
Rua Joaquim Antonio de Aguiar, 3, Lisbon

評價

9.0

卓越

10 分評分，優異；1002 則評價中有 561 則" "
8 分評分，不錯；1002 則評價中有 364 則" "
6 分評分，一般；1002 則評價中有 54 則" "
4 分評分，欠佳；1002 則評價中有 14 則" "
2 分評分，很差；1002 則評價中有 9 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

2/10 很差

真實旅客

讚好：整潔度、職員與服務、設施服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務
不想受到種族差別待遇，就請繞道這間飯店了吧
在這裡一共住了三晚，第一天checkin時，幫我們服務的一位中年戴眼鏡男士態度非常沒有禮貌，全程都沒有交流，連招呼都不打，而對隨後的白人客人態度卻截然相反，當時就覺得受到了差別待遇感覺很不舒服。而在最後checkout 又發生一樣的情況，當時這位服務人員在與另一位客人解釋什麼，等待到我叫的uber已經在門外，於是上前詢問能否先幫我退房，他只是憋了我一眼什麼都沒說就繼續與另外的客人交談，最後是另外一位在幫三位女生Check in的同事抽空幫我退房。這間飯店其他的服務人員都很有禮貌態度沒有任何問題，唯獨這位前台戴眼鏡的中年男士，非常不滿意他對我們的服務，讓我們覺得受到了差別待遇，如果你不想受到歧視的話，就請繞道而行吧，花錢還要受這種待遇真的非常不舒服！！！
於 2018 年 6 月住了 3 晚

8/10 不錯

IM I

讚好：整潔度和客房舒適度
Clean and convenient hotel
I requested a high floor room but finally was assigned a lower floor and noisy room which was closed to the street. The breakfast was very good. It just takes 3 - 5 mins walk from the MTR station to the hotel but you may need to walk around 10 - 20 mins between the hotel and the other restaurant, supermarket, cafe shop, shopping area etc.

10/10 優異

KUOYU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚

10/10 優異

Trent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

mong kuan (Macau)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住了幾天，在地鐵黃藍線相交的地鐵站，龐巴廣場地鐵口出來（黃線那邊）看到HF LISBOA旁的斜坡上去，就在它的旁邊，位置挺方便。有些前台人員欠缺笑容，但有些服務滿分，很難下評語。

8/10 不錯

Jeanette

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 4 晚

8/10 不錯

Alberto

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean
於 2024 年 4 月住了 2 晚

8/10 不錯

KEVIN

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Room extremely noisy. Traffic noise late into the night. Excellent breakfast
於 2024 年 4 月住了 4 晚

6/10 一般

Francesc

商務旅客
讚好：整潔度
Conveniently situated without the crowds.
於 2024 年 4 月住了 2 晚

10/10 優異

CARONNE LEA

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfectly located in the city centre, hotel Fenix was clean, friendly and value for money. Abit noisy throughout the night, but it is a busy city! Apart from that, staff were friendly and helpful, and the rooms were nice and clean and the beds comfy. Would definitely stay there again.
於 2024 年 4 月住了 5 晚

8/10 不錯

Gregory

讚好：整潔度、職員與服務和住宿狀況
Stayed here my final night in Portugal. Knew I wouldn’t be there long so was happy to find an inexpensive but clean & nice place. It was a quick 15-20 min Uber from airport which was convenient cause trains weren’t running at 5am. It is close to the train as well so location is decent - it’s a long walk to some of the neighborhoods. It doesn’t look great from outside & is on the super busy roundabout so could hear some horns. Overall a good, affordable option.
於 2024 年 3 月住了 1 晚

8/10 不錯

Kris

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nette en verzorgde kamers, vriendelijk personeel. Hotel is gelegen aan een zeer druk kruispunt. Het centrum ligt op wandelafstand. Metro en en openbaar vervoer liggen vlak aan het hotel. Dit is wel heel handig.
於 2024 年 4 月住了 3 晚

8/10 不錯

Sheila

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and overall the room was nice. My only complaint would be the lack of insulation from the windows. They must have been single pane glass next to the busy street, because the noise level was so loud that I kept thinking the windows had to be open!
於 2024 年 4 月住了 2 晚

10/10 優異

Richard (London)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a great value, well run hotel that is well located and close to the Metro system. The rooms are so well thought out: socket next to the bed, huge window out to your personal patio (I was on 8th floor). Electric blind, well lit bathroom, fridge, tea and coffee. The team on reception were all very friendly and cheerful. And I got up late on one of my days, not leaving the room until 2pm - and my room was still made up. A pleasant surprise. Thank you Fenix! I will definitely come back.
於 2024 年 4 月住了 3 晚

10/10 優異

Raquel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Its a very good hotel, clean, and very well conected.
於 2024 年 3 月住了 3 晚

8/10 不錯

Carolina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ruime kamer, schoon, badkamer netjes. Vriendelijk personeel. Prima ontbijt, niet heel uitgebreid maar prima. Ligt aan drukke weg. Met ramen dicht word geluid gedempt.
於 2024 年 4 月住了 3 晚

10/10 優異

Amy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super convenient and centrally located right near Marquis de Pombal Square (and Station). Our room was a good size and perfect for our (2-night) stay. Our room also faced the back, so outside noise was not an issue. The beds were comfortable and the shower was good, though it was slow to drain at times. The staff were very kind and helpful! Note: there are a few HF hotels connected / right next to one another. We initially went to the wrong one but the front desk staff was able to look up our reservation for the correct HF hotel.
於 2024 年 2 月住了 2 晚

8/10 不錯

Petronella

讚好：整潔度和職員與服務
於 2024 年 3 月住了 3 晚

10/10 優異

barbara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hôtel très bien situé
於 2024 年 3 月住了 3 晚

8/10 不錯

Damiano

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pulizia, posizione, tranquillità
於 2024 年 2 月住了 3 晚

10/10 優異

Gregory

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We spent three nights at the Fenix. It was near the metro and an easy walk along the Ave Liberdade to get to shopping and sightseeing. Diane at the reception desk was so helpful with tours and general information.
於 2024 年 2 月住了 3 晚

10/10 優異

Sachiko Heang-ja

讚好：整潔度、職員與服務、設施服務和住宿狀況
Top of the floor, beautiful view, clean, comfortable bed, spaces, friendly staff & delicious breakfast. I will stay again & recommend to family & friends. Thanks 🙏
於 2024 年 2 月住了 5 晚

10/10 優異

Christiane

讚好：整潔度、職員與服務、設施服務和住宿狀況
Camera comoda, letto immenso e pulizia perfetta. La camera su strada è un po’ rumorosa, ma niente di insopportabile. Personale cortese . Comodissimo l’accesso alla metropolitana.
於 2024 年 2 月住了 4 晚

10/10 優異

Christopher (Newport)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great neighborhood with a convenient metro station.
於 2023 年 12 月住了 4 晚

10/10 優異

larisa

讚好：整潔度、職員與服務和住宿狀況
Everything was accessible. The room was clean.
於 2024 年 2 月住了 2 晚

10/10 優異

Randy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo en la estancia fue perfecto! Solo que había mucho calor en la habitación para nuestro gusto! Lo demás excelente! Volveríamos otra vez!!!
於 2024 年 2 月住了 3 晚

10/10 優異

Ronaldo

家人同遊
The staff is helpful and attentive to our needs.
於 2024 年 2 月住了 3 晚

8/10 不錯

Gabriela

讚好：整潔度和職員與服務
The room was nice but the bathroom was so outdated.

8/10 不錯

Fabrice

讚好：整潔度、職員與服務、設施服務和住宿狀況
Personnel tres agréable et donne tous les renseignement, parking cher mais tout est cher a Lisbonne
於 2024 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was wonderful. The bed was very comfortable. The room was clean and the shower was excellent.
於 2024 年 1 月住了 1 晚

10/10 優異

Ramón

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Renate

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Hotel ist zentral gelegen und gut erreichbar.
於 2024 年 1 月住了 5 晚

10/10 優異

Petra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 1 月住了 1 晚

8/10 不錯

Claudia

讚好：整潔度和客房舒適度
Repensar
Já ficamos várias vezes neste hotel , a localização é muito boa , mas desta vez o café da manhã foi uma grande decepção … tudo estava exposto de uma maneira largada e pior foram as frutas … cortadas de forma grosseiro e atiradas dentro de bacias …
於 2024 年 1 月住了 2 晚

10/10 優異

Colin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Saumya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location.

8/10 不錯

Sanjai

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚

8/10 不錯

Wilson

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Pui Kwan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚

8/10 不錯

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
very nice, well centred hotel
於 2023 年 12 月住了 1 晚

10/10 優異

ADRIANA

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Foi excelente. O atendimento foi muito bom. O pessoal muito educado. Localização perfeita. O rapaz que nos ajudou com a mala Rui, super educado e atencioso. O hotel deu todo suporte em tudo que eu precisei.
於 2023 年 11 月住了 1 晚

8/10 不錯

Håkan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ett mycket trevligt hotell. Läget är perfekt nära tunnelbana. Hotellfrukosten god med ett stort utbud. Många restauranger alldeles i närheten av hotellet. Vi var jättenöjda med vår vistelse.
於 2023 年 11 月住了 4 晚

10/10 優異

lucia maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente localização, quarto amplo e confortável (no nosso uma vista do parque), café muito bom e equipe muito boa no atendimento.
於 2023 年 11 月住了 7 晚

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Arrived at the hotel around 9am from overnight flight from Newark. The hotel staff took great care of us first by taking in our bags and then by offering to book a hop on hop off Lisbon tour (Grey Line) for the day. You can see the main terminal from the Hotel window. By the time we were ready to go, a room was available and I was able to take a quick nap and shower to start a great 2 day visit to Lisbon before our cruise.

10/10 優異

Maria

於 2023 年 11 月住了 1 晚

10/10 優異

María Rosa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel en el centro de Lisboa
Hotel muy bien situado. Habitación amplia, luminosa y muy tranquila.
於 2023 年 11 月住了 5 晚

8/10 不錯

Ernst-Lothar

讚好：整潔度、職員與服務和住宿狀況
Hotel und Frühstück sehr gut, gute Lage zu öffentlichen Verkehrsmittel
於 2023 年 11 月住了 4 晚