商務中心

里爾公園酒店的評價

4 out of 5
里爾公園酒店
Avenida Luis Bivar, 67, Lisbon

評價

8.2

很好

10 分評分,優異;999 則評價中有 347 則" "
8 分評分,不錯;999 則評價中有 466 則" "
6 分評分,一般;999 則評價中有 136 則" "
4 分評分,欠佳;999 則評價中有 34 則" "
2 分評分,很差;999 則評價中有 16 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

評價

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great restaurant, very friendly staffs, super location, second time stay within 6 momths
於 2019 年 5 月住了 6 晚
Pedro Arnaut 於 2019年6月11日的回應
Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff. Only the best Guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Hotel Real Parque. Kind regards, Pedro Arnaut - Real Experience Manager

8/10 不錯

Chia Wei

讚好:整潔度、住宿狀況和客房舒適度
我們入住時,飯店人員臉上都沒有笑容,退房時的櫃檯人員就友善多了
於 2019 年 3 月住了 2 晚
Pedro Arnaut 於 2019年5月7日的回應
Dear Chia Wei, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards, Pedro Arnaut Real experience Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with convenience transportation to city centre
於 2018 年 5 月住了 1 晚
Pedro Arnaut - Real Experience Manager 於 2018年6月29日的回應
Dear Guest, Thank you for taking the time to leave us your Feedback. We are very glad to learn that you enjoyed our location. In fact, our hotel is located near the metro station, the touristic bus stop and the El Corte Inglés shopping center. We hope that you stay with our hotel again, hopefully soon. Kind regards, Pedro Arnaut - Real Experience Manager

8/10 不錯

yu yang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cp值高的飯店
雖然說老飯店,但交通非常便利,房間大,又便宜,值得推薦
於 2018 年 2 月住了 6 晚

8/10 不錯

LaiPing

讚好:整潔度、住宿狀況和客房舒適度
我住的是有兩個洗手間,其中一個只有廁所,但沒有洗手液,這個最基本都沒有,真是有點失望! 早餐不錯!
於 2018 年 1 月住了 2 晚

8/10 不錯

KAISI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
有点旧,非市中心
位置其实离市中心有一段距离,而且下公交之后需要走10分钟的路,推箱子有点麻烦,走去地铁站需要15分钟,重点是其实有2家名字很像的酒店,刚开始去错了,酒店人员很好心的帮我们拉行李过去,就在1.2个街口的距离,酒店大堂和门面都挺好的,但房间里面就比较旧了,浴室很旧式的那种,感觉像老牌酒店。
於 2017 年 9 月住了 1 晚
Real Hotels Group 於 2017年11月29日的回應
Dear M. Kaisi, Thank you so much for your review, especially for your kind comments about the friendliness of our team, which were really appreciated. We are happy to know that you had a thoroughly enjoyable stay with us. We look forward to welcoming you again to our Hotel. Kind regards, Mariana Mourão Real Experience Manager

8/10 不錯

小元 (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房间大,服务好,早饭一般,停车困难
房间大,有冰箱。服务很不错。早饭相对一般,也可能连续几天都吃类似的早饭,后几天感觉腻了。停车需螺旋弯道下坡上坡,就一条车道,比较考验车技,尤其是上坡出口的插卡器在坡道上,插卡后还不能及时响应抬杠,手排很容易溜车。停车费对折9欧一晚。走到最近的地铁站差不多10分钟。
於 2017 年 9 月住了 2 晚

10/10 優異

Poley

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 8 晚

2/10 很差

João Paulo

不滿:住宿狀況和客房舒適度
Pior impossível!
Hotel decepcionante! Cheguei em Lisboa com uma temperatura de 28ºC , e o ar condicionado do hotel simplesmente não funcionava! Reclamei de todas as formas, mas eles alegavam que estavam no inverno, e o sistema estava configurado apenas para aquecer. Resultado final, fiquei com calor, não consegui dormir, abri a janela e entrou um monte de mosquitos, terrível! Vc não pode controlar a temperatura do seu quarto nesse hotel, fujão dele!!
於 2020 年 3 月住了 2 晚
Pedro Arnaut - Real Experience Manager 於 2020年3月23日的回應
Estimado Cliente, Muito lhe agradecemos a sua opinião, que mereceu toda a nossa atenção e que de certo nos ajudará na melhoria contínua que tanto defendemos. Lamentamos que a sua estadia no nosso Hotel não tenha ido de encontro às suas expectativas uma vez que uma das nossas principais missões é proporcionar experiências únicas aos nossos Hóspedes. Iremos verificar o aspecto mencionado e asseguramos-lhe que tudo faremos para o melhorar. Esperamos recebê-lo novamente no nosso Hotel. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

8/10 不錯

Christophe

讚好:整潔度、職員與服務和住宿狀況
Bien mais....
Notre chambre était bruyante car elle donnait sur tous les climatiseurs de l'hôtel même situés a l'extérieur. En dehors de ça et de l'éloignement du centre ville, 40 mn a pied. Si vous n'aimez pas marcher, un taxi vous y dépose en 5mn.
於 2020 年 3 月住了 2 晚
Pedro Arnaut - Real Experience Manager 於 2020年3月22日的回應
Cher Client, Merci de prendre le temps disponible pour commenter notre hôtel et merci pour avoir apprécié d'être avec nous. Grâce à notre objectif quotidien d'améliorer nos services, nous ferons tous les efforts pour répondre à toutes les attentes de nos clients. Nous espérons de vous accueillir un autre fois afin de vous démontrer nos normes de qualité. Cordialement, Pedro Arnaut - Real Experience Manager

2/10 很差

真實旅客

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Pedro Arnaut - Real Experience Manager 於 2020年3月20日的回應
Dear Guest, We appreciate your feedback. We regret that your experience with us has not met your expectations since one of our main missions is to provide unique experiences to our Guests. We assure you that we will continue trying to always provide a high-quality service in all areas and circumstances. We look forward to welcoming you again, hopefully for an improved experience. Best regards, Pedro Arnaut - Real Experience Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 3 晚
Pedro Arnaut - Real Experience Manager 於 2020年3月20日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. Our Guests' satisfaction is our main concern. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut - Real Experience Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Ana Cláudia Branco - Real Experience Manager 於 2020年3月20日的回應
Dear Guest, We really appreciate your feedback and we are happy to learn that you enjoyed your experience with us. Our guest`s satisfaction is extremely important to us. Therefore, we would like to assure you that we will do everything we can to improve continuously. We hope to have the great pleasure of welcoming you again soon. Best regards, Ana Cláudia Branco - Real Experience Manager

8/10 不錯

Authman

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ok
於 2020 年 2 月住了 9 晚
Ana Cláudia Branco - Real Experience Manager 於 2020年3月20日的回應
Dear Guest, We really appreciate your feedback and we are happy to learn that you enjoyed your experience with us. Our guest`s satisfaction is extremely important to us. Therefore, we would like to assure you that we will do everything we can to improve continuously. We hope to have the great pleasure of welcoming you again soon. Best regards, Ana Cláudia Branco - Real Experience Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Smooth check in, Cheap parking, and convenient location.
於 2020 年 2 月住了 2 晚
Pedro Arnaut 於 2020年3月8日的回應
Dear Guest, Thank you for taking the time to leave us your kind comments about our service. We are glad to know that you enjoyed your experience with us very much. Our daily goal is to offer great experiences to our Guests and we're very glad to learn that we did so. We look forward to your next visit. Kind Regards, Pedro Arnaut - Real Experience Manager

10/10 優異

SANDRA MARIA DOS

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OBRIGADO
Boa tarde, minha família Agradece atenção pela EQUIPE DO HOTEL REAL PARQUE, Atenciosos, dicas importantíssimas para realizações dos passeios. LIMPEZA do quarto. Pedimos desculpas por não lembrar o nome de Todos da Equipe do Hotel, mas tem um senhor da recepção em especial, Obrigado pela sugestão da visita há Nossa Senhora de Fátima.
於 2020 年 2 月住了 8 晚
Pedro Arnaut 於 2020年3月8日的回應
Estimado Hóspede, Muito obrigado pela sua opinião, especialmente pelos seus amáveis comentários relativamente à simpatia da nossa equipa, os quais foram muitíssimo apreciados. Ficamos radiantes por saber o quão agradável foi a sua estadia. Esperamos voltar a recebê-lo no nosso Hotel em breve. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

8/10 不錯

Samra

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 5 晚
Pedro Arnaut 於 2020年3月8日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut - Real Experience Manager

10/10 優異

Karla

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente estadia
Hotel bem localizado, confortável, atendentes atenciosos, perto do El Corte Ingles
於 2020 年 2 月住了 1 晚
Pedro Arnaut 於 2020年3月8日的回應
Estimado Cliente, Muito lhe agradecemos a sua opinião e ficamos muito felizes por saber que desfrutou da sua experiência connosco. A satisfação dos nossos Clientes é extremamente importante para nós. Esperamos ter o enorme prazer de recebê-lo novamente em breve para mais uma excelente experiência no Hotel Real Parque. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Camera spaziosa e luminosa. Letto comodissimo e visita sulla città.
於 2020 年 2 月住了 7 晚
Pedro Arnaut 於 2020年3月8日的回應
Gentile Cliente, Grazie per il commento positivo circa la comodità delle nostre camere. La soddisfazione dei nostri bisogni degli ospiti e fornire una grande esperienza è molto importante per noi. Siamo orgogliosi di vedere la felicità dei nostri ospiti. Speriamo che per una nuova visita. Cordiali saluti, Pedro Arnaut - Real Experience Manager Nota: Questa risposta è stata scritta con un programma di traduzione aiuto. Per questo motivo ci scusiamo per eventuali errori che possono esistere

10/10 優異

Yumi

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
スムーズにCHECK IN/OUTができ、よかったです。コストパフォーマンスがいいと思います。
於 2020 年 2 月住了 3 晚
Pedro Arnaut 於 2020年3月8日的回應
Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards, Pedro Arnaut - Real Experience Manager

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2020 年 2 月住了 2 晚
Pedro Arnaut 於 2020年3月8日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut - Real Experience Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Location,good value, very pleasant staff ,near metro for airport.
於 2020 年 2 月住了 2 晚
Pedro Arnaut 於 2020年3月8日的回應
Dear Guest, It is really gratifying to know how enjoyable your stay was and that you were pleased with our service quality. Thank you so much for your constructive comments and review. We look forward to welcoming you again, hopefully soon, to our Hotel. Kind regards, Pedro Arnaut - Real Experience Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Eccellente personale e buonissima struttura vicino anche ai principali trasporti pubblici metro
於 2020 年 2 月住了 4 晚
Pedro Arnaut 於 2020年3月10日的回應
Gentile Cliente, Apprezziamo i vostri commenti positivi circa la nostra squadra. E 'parte della nostra attenzione quotidiana, gentilezza e disponibilità ai nostri obiettivi ospiti. Speriamo di darvi il benvenuto di nuovo nel nostro albergo. Saluti, Pedro Arnaut - Real Experience Manager Nota: Questo post è stato scritto con l'aiuto di un programma di traduzione quindi ci scusiamo per eventuali errori che possono esistere

8/10 不錯

Ben (Wien)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Frühstück könnte für ein 4-Sterne Hotel viel besser sein...
於 2020 年 2 月住了 3 晚
Pedro Arnaut 於 2020年3月10日的回應
Sehr geehrter Gast, Vielen Dank für Ihren Kommentar, der mit der größten Sorgfalt geprüft wurde. Wir bedauern, dass unsere Service-Frühstück hat hinter den Erwartungen zurück, da es in der Regel einer der am meisten gefeierten Dienstleistungen. Ich hoffe, in der Zukunft zu besuchen, um zu beweisen, dass sich die Situation aus einem einzelnen Ereignis behandelt. Grüße, Pedro Arnaut - Real Experience Manager Hinweis: Dieser Beitrag wurde mit Hilfe eines Übersetzungsprogramm so geschrieben, wir entschuldigen uns für etwaige Fehler, die eventuell existieren

10/10 優異

kleber coutinho

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Pedro Arnaut 於 2020年3月8日的回應
Caro Hóspede, Muito lhe agradecemos o seu comentário, assim como a pontuação máxima que atribuiu ao nosso Hotel e ao nosso serviço. Desejamos voltar a recebê-lo em breve com a qualidade habitual do nosso Hotel assim como em qualquer outro Hotel do Grupo Real. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 3 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut Real Experience Manager

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 4 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut Real Experience Manager

8/10 不錯

Rui

讚好:整潔度和職員與服務
於 2019 年 12 月住了 1 晚
Pedro Arnaut 於 2020年2月6日的回應
Estimado Cliente, Muito lhe agradecemos a sua opinião e ficamos muito felizes por saber que desfrutou da sua experiência connosco. A satisfação dos nossos Clientes é extremamente importante para nós. Esperamos ter o enorme prazer de recebê-lo novamente em breve para mais uma excelente experiência no Hotel Real Parque. Melhores cumprimentos, Pedro Arnaut Real Experience Manager

6/10 一般

Alejandra

家人同遊
讚好:職員與服務和設施服務
El tamaño de las habitaciones muy bueno, baño igual. El mobiliario muy desgastado y anticuado, alfombras muy gastadas, cortinas fuera de moda
於 2020 年 1 月住了 3 晚
Pedro Arnaut 於 2020年2月6日的回應
Estimado cliente, Muchas gracias por su opinión. Gracias por mencionar los puntos que a su juicio podrían ser mejores, te aseguramos que van a ser tomados en consideración. Muchas gracias por su comentario y esperamos poder darle la bienvenida de nuevo. Saludos cordiales, Pedro Arnaut - Real Experience Manager

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut Real Experience Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2020 年 1 月住了 4 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut Real Experience Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 3 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut Real Experience Manager

10/10 優異

Pierre

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and convenient hotel
Very nice hotel well situated near Gulbenkian foundation, corte Inglés department store, and many restaurants and markets Metro very near to historic center of Lisboa Staff friendly and helpful Large rooms with good beds Good buffet breakfast Nicely decorated Very good buy : reasonable price for such quality
於 2020 年 1 月住了 1 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff. Only the best Guests make it possible for us to be the best Hotel. We look forward to welcoming you again, hopefully soon at the Hotel Real Parque. Kind regards, Pedro Arnaut - Real Experience Manager

4/10 欠佳

真實旅客

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Hotel très vieux, un peu éloigné du centre ville historique, petit déjeuner tres limité produits de bas de gamme et quantité limitée, sièges du restaurant dégueulasses, dans la chambre tres mal palçée bruit d'ascenseur et femmes de service; tres sombre avec une seule petite fenetre donnnant sur cour avec vue pas tres agreable ; mobilier tres vieillot; coffre fort HS et sans systeme de fermeture dans les salles de bain rien n'est proposé exceptées les draps de bain. Je n'y retournerai plus et je ne le recommanderai pas.
於 2019 年 12 月住了 5 晚
Pedro Arnaut 於 2020年2月8日的回應
Cher client, Je suis désolé que votre expérience n'a pas répondu à vos attentes. Nous espérons d'avoir une autre occasion de prouver notre qualité de service et notre souci pour nos clients. Cordialement, Pedro Arnaut - Real Experience Manager

6/10 一般

G.M (Paris )

家人同遊
讚好:整潔度
不滿:職員與服務和設施服務
L’emplacement de l’établissement est idéal pour du tourisme. En revanche, l’hôtel ne nous a pas prévenu que les bouteilles d’eau placées sur la table de la chambre étaient payantes ( je ne trouve pas ça normal de payer deux petites bouteilles d’eau chaque jour placées hors du mini bar, sur une table de chevet).
於 2019 年 12 月住了 5 晚
Pedro Arnaut 於 2020年2月8日的回應
Cher client, Nous regrettons que notre service n'a pas répondu à vos préférences. Nous vous remercions pour votre critique constructive que nous permettra d'améliorer nos services de façon continue. Nous espérons d'avoir votre visite de nouveau. Cordialement, Pedro Arnaut - Real Experience Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Auzugsystem ist vealtet, enenso die Frühstücksraum, bzw Gestühl
於 2019 年 12 月住了 5 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, First, i aplogize for not answering in German. We would like to thank you for your comments. It will be helpful to improve our service and its quality. We regret that your stay with us was not the great experience that we strive to provide to all of our Guests. We look forward to welcoming you again, hopefully soon, at the Hotel Real Parque for a better experience. Kind Regards, Pedro Arnaut - Real Experience Manager

6/10 一般

Luis

家人同遊
不滿:住宿狀況
Lisboa Natal 2019
As instalações estão algo desgastadas, especialmente a sala do pequeno-almoço. Rebentou um cano no quarto e tivemos que mudar a meio da noite. Pessoal algo apático e cansado.
於 2019 年 12 月住了 9 晚
Pedro Arnaut 於 2020年2月6日的回應
Caro Hóspede, Agradecemos pelo tempo disponibilizado para comentar o nosso Hotel e por ter gostado de estar connosco. Gostaríamos de referir que o seu feedback foi reencaminhado para os respectivos responsáveis de Departamento. A nossa equipa procura continuamente a melhoria da qualidade de serviço pelo que a sua opinião será tida em conta e tudo faremos para corrigir os aspectos mencionados. Esperamos revê-lo novamente em breve, no Hotel Real Parque. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和設施服務
Hotel trés propre. personnel accueillant. Seul hic le bruit des vaions.
於 2019 年 12 月住了 6 晚
Pedro Arnaut 於 2020年2月8日的回應
Cher Client, Merci pour la description que vous avez fait de notre hôtel. Nous sommes ravis pour savoir que notre service est très agréable. Merci pour votre avis et nous espérons vous accueillir dans notre hôtel à nouveau. Cordialement, Pedro Arnaut - Real Experience Manager

10/10 優異

Bruno

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente !
於 2019 年 12 月住了 2 晚
Pedro Arnaut 於 2020年2月6日的回應
Caro Hóspede, Muito lhe agradecemos o seu comentário, assim como a pontuação máxima que atribuiu ao nosso Hotel e ao nosso serviço. Desejamos voltar a recebê-lo em breve com a qualidade habitual do nosso Hotel assim como em qualquer outro Hotel do Grupo Real. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

6/10 一般

Mayra

讚好:職員與服務和客房舒適度
Good
The service and the food are good, near the metro station, but si too alone and dark the area. The last night the maid opened the window and I didn’t notice, so I had a terrific cold night.
於 2019 年 12 月住了 3 晚
Pedro Arnaut 於 2020年2月6日的回應
Dear Guest, We would like to thank you for your comments. It will be helpful to improve our service and its quality. We regret that your stay with us was not the great experience that we strive to provide to all of our Guests. We look forward to welcoming you again, hopefully soon, at the Hotel Real Parque for a better experience. Kind Regards, Pedro Arnaut - Real Experience Manager

4/10 欠佳

Carlos

家人同遊
讚好:職員與服務和客房舒適度
不滿:整潔度
Cheirava muito a mofo o quarto, as alcatifas cheiravam muito mal. Pessoal muito simpático.
於 2019 年 12 月住了 3 晚
Pedro Arnaut 於 2020年2月6日的回應
Caro Hóspede, Agradecemos o seu feedback relativo à sua estadia connosco. Muito lhe agradecemos os seus comentários relativos ao nosso staff. Gostaria de lhe assegurar que as nossas alcatifas são limpas e desinfectadas diariamente e por isso asseguramos as suas perfeitas condições de higiene, embora saibamos que a imagem é um factor determinante na experiência dos nossos hóspedes. Esperamos revê-lo novamente em breve no Hotel Real Parque. Melhores cumprimentos, Pedro Arnaut - Real Experience Manager

8/10 不錯

TAKAKO

多人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

Lan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Pedro Arnaut 於 2020年1月12日的回應
Dear Guest, We really appreciate your feedback and we are very happy to know that you enjoyed your experience with us. The satisfaction of our guests is extremely important to us. We hope to have the pleasure of welcoming you again soon for another great experience at the Hotel Real Parque. Best regards, Pedro Arnaut Real Experience Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in a good area. Very safe. ..............
於 2019 年 12 月住了 4 晚
Pedro Arnaut 於 2020年1月12日的回應
Dear Guest, Thank you for your comments. It’s always important to know our Guests' opinion to maintain and improve our service every day. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again, soon. Kind regards, Pedro Arnaut - Real Experience Manager

8/10 不錯

f.j

讚好:整潔度、職員與服務和客房舒適度
Om terug te komen
Even goed hotel vriendelijk personeel een prima breed bed en een goede kamer en goed ontbijt!
於 2019 年 12 月住了 1 晚
Pedro Arnaut 於 2020年1月12日的回應
Dear Guest, First, i apologize for not answering in Dutch. Thank you for your comments. It’s always important to know our Guests' opinion to maintain and improve our service every day. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again, soon. Kind regards, Pedro Arnaut - Real Experience Manager

8/10 不錯

MA ZURAYA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
En general bien
於 2019 年 12 月住了 2 晚
Pedro Arnaut 於 2020年1月12日的回應
Estimado cliente, Muchas gracias por tu opinión. Estamos encantados que usted tuvo una bonita estancia con nosotros y que han disfrutado de nuestro hotel y servicio. Muchas gracias por su comentario y esperamos poder darle la bienvenida de nuevo en nuestro Hotel. Saludos cordiales, Pedro Arnaut - Real Experience Manager

6/10 一般

rita

多人同遊
The check in clerk was not friendly at all. She seemed angry that we were checking in at 10:30 pm
於 2019 年 12 月住了 1 晚
Pedro Arnaut 於 2020年1月12日的回應
Dear Guest, We are happy that you enjoyed your stay with us. Usually, our guests mention the friendliness of our staff so we were surprised to know that the staff was a negative point. At our hotel our main concern is welcoming and being totally available for our guests. We wait for a new visit to Real Hotels in order to prove the quality of team. Kind regards, Pedro Arnaut - Real Experience Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Recomiendo este hotel
Hotel muy agradable. En recepción muy amables. Desayuno bufet muy bueno. Metro cerca del hotel
於 2019 年 12 月住了 2 晚
Pedro Arnaut 於 2020年1月12日的回應
Estimado cliente, Estamos contentos de que usted ha tenido una estancia muy agradable con nosotros y que se han quedado impresionados con nuestro servicio y equipo. Muchas gracias por su comentario y esperamos poder darle la bienvenida de nuevo en, para que puedas desfrutar de nuestro servicio. Saludos cordiales, Pedro Arnaut - Real Experience Manager

8/10 不錯

María Isabel

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Pedro Arnaut 於 2020年1月12日的回應
Estimado Cliente, Muito lhe agradecemos a sua opinião e ficamos felizes por saber que desfrutou da sua experiência connosco. A satisfação dos nossos Clientes é extremamente importante para nós. Assim sendo, gostaríamos de lhe assegurar que tudo faremos para melhorar continuamente. Esperamos ter o enorme prazer de recebê-lo novamente em breve. Melhores cumprimentos, Pedro Arnaut Real Experience Manager

8/10 不錯

Ana

於 2019 年 12 月住了 2 晚