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宜必思里斯本荷西瑪爾禾酒店的評價

2 out of 5
宜必思里斯本荷西瑪爾禾酒店
Avenida Jose Malhoa 10, Lisbon

評價

8.6

優異

10 分評分，優異；1004 則評價中有 463 則" "
8 分評分，不錯；1004 則評價中有 418 則" "
6 分評分，一般；1004 則評價中有 86 則" "
4 分評分，欠佳；1004 則評價中有 27 則" "
2 分評分，很差；1004 則評價中有 10 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Mei wen

於 2023 年 5 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
飯店人員熱情且迅速協助
於 2019 年 7 月住了 3 晚

8/10 不錯

sanyi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯的選擇
距離車站餐廳 超市都埋進挺方便 服務人員親切 舒適環境舒適 由於外面是斯版路 有點坡度拖行李的時候要有心理準備
於 2019 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

8/10 不錯

Yuk Chu (hongkong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Buffet breakfast was nice.
於 2019 年 5 月住了 3 晚

8/10 不錯

LEE-CHING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間乾淨,舒適.服務人員很親切!雖近地鐵站,但出站後的路程不是爬坡就是樓梯,走起來稍微辛苦!附近也沒有超市或便利店,有點不方便.
於 2018 年 10 月住了 4 晚

8/10 不錯

Wayne (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適的空間，宜人的設計規劃，以ibis來說，房型算大。 近地鐵站，火車站，公車總站。 唯一缺點，在ibis等級，價格算貴。
於 2018 年 5 月住了 3 晚
Ibis Malhoa 於 2018年6月28日的回應
Thank you for your feedback. Your opinion is important to us.

8/10 不錯

Marcel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not a great location for exploring, the hotel was fine, close enough to the metro which is clean and safe. The room was uncomfortably cold-no way to turn on heat, no extra blanket. Staff were great.
於 2024 年 4 月住了 4 晚

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was close to a great park and the zoo.
於 2024 年 4 月住了 2 晚

10/10 優異

Willow M

讚好：整潔度、職員與服務和設施服務
there was early morning construction that was not mentioned when i booked the room, last minute.
於 2024 年 4 月住了 1 晚

8/10 不錯

Victor

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I use this place every time I’m in Lisbon the only thing I noticed now is that the breakfast selection isn’t as great as before.
於 2024 年 4 月住了 2 晚

8/10 不錯

Denise

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Melinda

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and accommodating. My flight arrived early and they let me check in early.
於 2024 年 4 月住了 1 晚

8/10 不錯

Sarah

多人同遊
讚好：設施服務
Perfect for a city break when you don’t want to be in the middle of the tourist district. Short walk to tram stop and frequent service into the centre.
於 2024 年 4 月住了 4 晚

10/10 優異

Rosa

讚好：整潔度、職員與服務和住宿狀況
Este hotel es muy completo.
於 2024 年 4 月住了 1 晚
Ibis Malhoa 於 2024年4月17日的回應
Thank you so much for your great score We hope to welcome you back soon!

2/10 很差

Arvind

不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Ibis Malhoa 於 2024年4月17日的回應
Dear Customer,It's a shame you didn't leave any comments on your review so we can work to improve. We hope to have the opportunity to earn your trust again during your next stay.Yours sincerely

10/10 優異

Benita

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the airport. 24/7 check in. Good breakfast. Close to parks.
於 2024 年 4 月住了 2 晚
Ibis Malhoa 於 2024年4月17日的回應
Thank you very much for your score! We hope to improve, so that we get another star on your next stay

10/10 優異

Ian

讚好：整潔度、職員與服務、設施服務和住宿狀況
A very friendly staff and the room was clean and quiet and suitable for my needs. I would have liked a kettle in the room to make my own tea, but tea was available at the bar in the lobby. Although the hotel was a little way from the main historic town, the metro link was nearby and easy to use. All in all, a great choice of hotel and I was very happy there.
於 2024 年 4 月住了 3 晚

10/10 優異

Pritpal

多人同遊
讚好：職員與服務、設施服務和住宿狀況
It's nice hotel and nice location
於 2024 年 4 月住了 1 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you so much for your great score We hope to welcome you back soon!

8/10 不錯

Tony

商務旅客
讚好：職員與服務和住宿狀況
Nice place . Beds were comfy and breakfast was on point .
於 2024 年 3 月住了 1 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you very much for your score! We hope to improve, so that we get an extra point on your next stay

8/10 不錯

Ana (Plantation)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The receptionist was very nice and attentive, easy to get to the metro station.
於 2024 年 3 月住了 2 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you very much for your score and nice words! We hope to improve, so that we get an extra point on your next stay

8/10 不錯

steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
On arrival, the reception were friendly, efficient and helpful and this continued throughout my 3 day stay. Only problem was the noise at times coming from the aircraft on the flightpath above the Hotel.
於 2024 年 3 月住了 3 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you so much for your great score and nice words We're glad to hear that you enjoyed your stay, despite the noise of the airplanes. Unfortunately there is not much more we can do about it, besides soundproofing the windows.We hope to welcome you back soon

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
Centralized…
於 2024 年 3 月住了 2 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you so much for your great score We hope to welcome you back soon

8/10 不錯

Chiara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Receptionist h24. Colazione abbondante e varia. Personale gentile. Posizione ottimale per usufruire di tutti i trasporti pubblici
於 2024 年 3 月住了 4 晚
Ibis Malhoa 於 2024年4月10日的回應
Grazie per il vostro buon giudizio! La vostra soddisfazione è la migliore ricompensa per i nostri collaboratori.Nell'attesa di accoglierla nuovamenteSaluti

10/10 優異

Diane

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I would have liked a kettle in the room, but the bar was open 24 hours and hot drinks were available.
於 2024 年 3 月住了 4 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you so much for your great score We hope to welcome you back soon!

10/10 優異

jie

讚好：整潔度、職員與服務、設施服務和住宿狀況
In the evening I checked in, I found there were no blanket in bed after a shower. I called the front desk, they send me a blanket soon after.
於 2024 年 3 月住了 7 晚
Ibis Malhoa 於 2024年4月10日的回應
Thank you so much for your great score We hope to welcome you back soon!

6/10 一般

Stephane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Le fait qu'il n'y ai pas de frigo dans la chambre a été notre plus grande déception.
於 2024 年 3 月住了 1 晚

8/10 不錯

Sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very Friendly
於 2024 年 3 月住了 3 晚

6/10 一般

Elizabeth

讚好：職員與服務
It was a large busy hotel. Served its purpose. You really need a car if you are staying here
於 2024 年 2 月住了 3 晚

10/10 優異

Vanesa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy bien todo! Su desayuno es más variado que en otros hoteles de la cadena
於 2024 年 2 月住了 2 晚

10/10 優異

Myra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I cannot say enough positive things about this property! Don’t be fooled by its 2 star rating. It is far above any hotel at the same price point in the USA. Very clean & well kept, super friendly staff, very nice common areas. It is on the flight path of the airport but as the rooms are sound proof, was not an issue. The Metro station is a quick 10min walk from front doors through a nature area pathway behind hotel. Since the walkways are small stone tiles, navigating with roller luggage could be a little challenging but worth it. We were there for 2 nights with packs so had not issues. The breakfast on site is excellent and well worth the extra 9E per person. Having a 24hr kitchen is definitely a bonus and ability to grab a glass of wine or beer at the bar is an additional plus …after purchasing a bottle of there featured wine on our last night for 15E (high for local Portuguese standards) we were sold. We so loved this place and encouraged others to give it a try. Will stay here again. ♥️
於 2024 年 2 月住了 2 晚

10/10 優異

Nancy and Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to metro. Breakfast was very plentiful,delicious,wide variety, great staff and very affordable! Meal in bar was very tasty! Some staff at reception very helpful! Very clean and comfortable beds!
於 2024 年 2 月住了 3 晚
Ibis Malhoa 於 2024年2月15日的回應
Thank you so much for your great score and nice comments! We hope to welcome you back soon

10/10 優異

PAULO (WEST PALM BEACH)

於 2024 年 2 月住了 1 晚
Ibis Malhoa 於 2024年2月15日的回應
Thank you so much for your great score We hope to welcome you back soon!

8/10 不錯

Eric

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Super accueillant mais un peu loin des attractions. Possibilité de prendre le métro
於 2024 年 2 月住了 1 晚
Ibis Malhoa 於 2024年2月15日的回應
Cher Client Merci pour votre avis et d'avoir pris le temps de partager vos commentaires à la suite de votre séjour.L'hôtel n'est pas dans le centre historique, mais nous avons une station de métro juste à l'arrière de l'hôtel avec une ligne directe vers le centre.Nous espérons pouvoir vous accueillir à nouveau.Cordialement

10/10 優異

Guilherme

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ibis Malhoa 於 2024年2月15日的回應
Dear Customer,It's a shame you didn't leave any comments on your review so we can work to improve. We hope to welcome you back soon!

8/10 不錯

Vanda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Kleber

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Ibis Malhoa 於 2024年2月15日的回應
Thank you so much for your great score We hope to welcome you back soon!

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Ibis Malhoa 於 2024年2月15日的回應
Thank you so much for your great score We hope to welcome you back soon!

10/10 優異

Ricardo

於 2024 年 1 月住了 2 晚

10/10 優異

Malgorzata

於 2023 年 12 月住了 7 晚
Ibis Malhoa 於 2024年2月15日的回應
Thank you so much for your great score We hope to welcome you back soon!

10/10 優異

Celso

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Facilidade para ir so aeroporto, vagas para estacionar
於 2023 年 12 月住了 3 晚

10/10 優異

Eduardo

於 2023 年 12 月住了 1 晚

6/10 一般

Chan Sui Kiow

多人同遊
讚好：職員與服務
Air conditioning system not working and water pressure low
於 2023 年 10 月住了 4 晚
Ibis Malhoa 於 2024年2月15日的回應
Dear Guest Thank you for taking the time to share your feedback, although we wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Our AC is a general system for the entire hotel, allowing it to only be turned on for cold air, hot air or off. Rooms can regulate the intensity with which the air comes out but not its temperature, as the temperature is set for the entire hotel. As for the water pressure, it is a shame you did not contact the front desk, so we would be able to send our maintenance service to check it.If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely

8/10 不錯

Sol Alejandra

於 2023 年 12 月住了 1 晚
Ibis Malhoa 於 2024年2月15日的回應
¡Muchas gracias por tu puntuación! Esperamos mejorar, para tener un punto más para tu próxima estancia

8/10 不錯

ORLANDO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Otimo
於 2023 年 12 月住了 2 晚
Ibis Malhoa 於 2024年2月15日的回應
Dear Customer,It's a shame you didn't leave any comments on your review so we can work to improve. We hope to have the opportunity to earn a couple of points more during your next stay Yours sincerely

10/10 優異

Davisom

於 2023 年 12 月住了 2 晚
Ibis Malhoa 於 2024年2月15日的回應
Thank you so much for your great score We hope to welcome you back soon!

4/10 欠佳

Timothy

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Room far too small for three persons. The room was uncomfortably hot, even with temperature turned all the way down and fan turned off. We had to sleep with the window open. Hotel is in the flight path of the airport, making the evening exceedingly noisy. An unpleasant stay.
於 2023 年 12 月住了 1 晚
Ibis Malhoa 於 2024年2月15日的回應
Dear Guest Thank you for taking the time to share your feedback, although we wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Our AC is a general system for the entire hotel, allowing it to only be turned on for cold air, hot air or off. Rooms can regulate the intensity with which the air comes out but not its temperature, as the temperature is set for the entire hotel. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely

10/10 優異

Lidia

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Every thing was good
於 2023 年 12 月住了 3 晚