Thank you so much for your review - we always want to know how our clients feel about our hotel so that we can improve and meet every client's expectations. We hope to see you again next time you come to Lisbon!
10/10 優異
Kwok Choi
2019年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect. Will be back.
Wonderful aparthotel. We took Lisbon as our base to explore both the southern Portugal and Northern Portugal. All together, we stayed five nights in this wonderful aparthotel. The location is excellent. Staff is very helpful. The apartment is decorated nicely. Very clean and comfortable. An enjoyable stay. There are also excellent restaurants next door.
Kwok Choi
於 2019 年 7 月住了 1 晚
LAS 於 2019年8月19日的回應
Thank you very much for the comment, and we hope to be able to have you again and enjoying your stay with us as much as this time.
10/10 優異
Lo (Hong Kong)
多人同遊
2019年7月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice Hotel, friendly staffs. Convenience in Rossio, easy access, nearby metro in Lisbon. Good breakfast with lots of varieties.
Lo
於 2019 年 6 月住了 1 晚
LAS 於 2019年8月19日的回應
Thank you very much for the comment, and we hope to be able to have you again and enjoying your stay with us as much as this time.
8/10 不錯
Lin-Hui
2019年6月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lin-Hui
於 2019 年 6 月住了 2 晚
LAS 於 2019年8月19日的回應
Thank you for your evaluation.
8/10 不錯
Jackie (Hong Kong)
家人同遊
2019年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Special art design for our apartment, and the apartment is well equipped. The location is wonderful for food or sightseeing
Jackie
於 2019 年 5 月住了 2 晚
LAS 於 2019年5月31日的回應
Thank you for your review. Hope to have you again with us.
Dear Guest,
Thank you for taking the time in writing your review.
We are very sorry to here about the noise, ubove the 5th floor is only the Penthouse.
We do hope that you enjoyed your stay in overall.
We hope to be able to welcome you back for a better and improved experience.
Best regards,
Lss
Dear Hsiang-Lung,
Thank you for your kind review.
We are glad to learn that you enjoyed your stay with us.
We hope to be able to welcome you back in the future.
Best regards,
Lss
10/10 優異
Mary-Beth
多人同遊
2024年5月1日
讚好:整潔度、設施服務和住宿狀況
Great stay, apartment was excellent and breakfasts were very tasty with a lot of options. Will be back again!
Mary-Beth
於 2024 年 4 月住了 2 晚
MG 於 2024年5月2日的回應
Dear Mary-Beth, thank you for your review. We are happy to learn that you enjoyed your stay with us and hope to see you again in the future. Kind regards,
10/10 優異
Angeline
伴侶同遊
2024年4月28日
讚好:整潔度、設施服務和住宿狀況
In the heart of Baxia Chaido (by the metro station) and the tourist area of the ‘Elevator’, this place is close to everything you can imagine in the Lisbon area.! A must stay.
Angeline
於 2024 年 4 月住了 3 晚
MG 於 2024年4月29日的回應
Dear Angeline, thank you for your review. We are glad that you enjoyed your stay with us and hope to see you again in the future. Kind regards,
8/10 不錯
Jahan
家人同遊
2024年4月25日
讚好:整潔度、設施服務和住宿狀況
Great location in the heart of Lisbon with everything walkable or easy to catch an Uber from the street. We stayed in the apartments across the street, which is quite an old building - quirky and unique interior design, which we liked, strange musty smell in the apartment which was not so great. Tv in my family’s room was not working and some wall fixtures were broken. Cool place to stay for a few nights, though I probably wouldn’t stay more than that. The lobby and rooftop bar were the highlight for sure, and also the location as mentioned earlier.
Jahan
於 2024 年 4 月住了 3 晚
MG 於 2024年4月29日的回應
Dear Jahan, thank you for your review as we take all our clients reviews as a way to get better and grow. Have you spoken about the tv with any staff member so they could checked on it and help you as well as with the fixtures? Please let us know on a next visit so we can check and fix it and make your stay with completely enjoyable and a great memory. Kind regards,
8/10 不錯
Emilie
伴侶同遊
2024年4月23日
讚好:整潔度、設施服務和住宿狀況
Shower was amazing and staff superb!
Emilie
於 2024 年 4 月住了 3 晚
MG 於 2024年4月24日的回應
Dear Emilie, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again. Kind regards,
10/10 優異
Patricia
多人同遊
2024年4月21日
讚好:整潔度、設施服務和住宿狀況
Prima accommodatie centraal gelegen en leuke sfeer zeer aparte inrichting super ontbijt grote kamer.
Patricia
於 2024 年 4 月住了 3 晚
MG 於 2024年4月22日的回應
Dear Patricia, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again in the future. Kind regards,
10/10 優異
Juan José
多人同遊
2024年4月17日
讚好:整潔度、設施服務和住宿狀況
Es un hotel muy distinto, edificio antiguo remodelado, excelente para el precio, buena atención, rico y completo desayuno, buen aire acondicionado, todo funciona
Juan José
於 2024 年 4 月住了 2 晚
MG 於 2024年4月18日的回應
Estimado Juan, gracias por tu reseña. Nos alegra saber que disfrutó de su estancia con nosotros y que creó buenos recuerdos durante su estancia aquí. Esperamos verte nuevamente en el futuro. Atentamente,
10/10 優異
Ludivine
伴侶同遊
2024年4月12日
讚好:整潔度、設施服務和住宿狀況
.
Ludivine
於 2024 年 4 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年4月12日的回應
Dear Ludivine We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Best Wishes
8/10 不錯
Mischa (Philadelphia)
家人同遊, 親子同遊
2024年4月6日
讚好:整潔度、設施服務和住宿狀況
Great area. Funky stay. Some rooms a little dim and some not dark enough. Bed was a bit uncomfortable. But overall, very good.
Mischa
於 2024 年 3 月住了 5 晚
MG 於 2024年4月6日的回應
Dear Mischa, thank you for your review. We are glad that overall enjoyed your stay with us. Kind regards,
4/10 欠佳
Gregory (Portland)
多人同遊
2024年3月31日
不滿:住宿狀況
Good location. Rooms in "other building" that did not match photos in quality or comfort, broken elevator, room reaked of cleaners/air fresheners.
Gregory
於 2024 年 3 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年4月5日的回應
Dear Gregory,Thank you in advance for your comment and rating. It was a pleasure to host you, and we would like to mention that the elevator issue was easily resolved one day later. We are sorry to hear that you did not enjoy your stay and apologize for any inconvenience during your stay.Best regards
10/10 優異
Jitin (Ashburn)
家人同遊
2024年3月31日
讚好:整潔度、設施服務和住宿狀況
Stayed with family for a few days. The property location is fantastic. We had a lot of space and saved time and money having a full kitchen. Daily housekeeping was an added bonus. Highly recommend!
Jitin
於 2024 年 3 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年4月5日的回應
Dear Jitin Thank you for comment and score.We're very happy that you have enjoyed your stay with us.We are glad to have been able to provide you with good moments and hope to have you here again.Best Regards
8/10 不錯
Josephine
家人同遊, 多人同遊
2024年3月29日
讚好:整潔度和住宿狀況
We had a great stay in Lisbon art stay. We had the family room and it was spacious and comfortable. The location was excellent and near all the great sites and center to most things to do and eat. our room had a full kitchen and it was a home away from home. Would definitely recommend
Josephine
於 2024 年 3 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年3月30日的回應
Dear JosephineThank you for your feedback and rating; it means a lot to us to have your opinion. We are glad that you enjoyed your stay with us; we strive to provide good experiences to our guests. We apologize if anything did not go well during your stay. We hope to have you here with us again in the future.Best regards
6/10 一般
Nataliya
多人同遊
2024年3月27日
Excellent location, but don’t expect a lot of attention or help from the front desk. Agreements made with previous employees shift might not be honored by the next shift. Out of 3 hotels I stayed in Portugal this one has the poorest service…. unfortunately…
Nataliya
於 2024 年 3 月住了 3 晚
MG 於 2024年3月29日的回應
Dear Nataliya, thank you for your review as we are always welcome to any review and use them to grow and get better. This being said we apologize for the confusion that happen on the moment you had to change rooms and we assure you that we have spoken with the person that was on shift to clarify their mistake. Kind regards,
8/10 不錯
Diana
2024年3月22日
讚好:整潔度、設施服務和住宿狀況
Diana
於 2024 年 3 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年4月12日的回應
Dear Diana Thank you for your comment and score. We're very happy that you have enjoyed your stay with us. We sincerly hope to having you here with us in the future.Kind Regards
8/10 不錯
Sergey (Herndon)
2024年3月19日
讚好:整潔度、設施服務和住宿狀況
The smell in the hall area wasn't really that awesome. I assume they are trying to fix the old carpet/wall smell with some air fresheners but it is not much better either. Gave my girlfriend a headache.
Otherwise, it is a nice hotel, with a great location, and friendly stuff. Just not a place to stay for smell-sensitive folks.
Sergey
於 2024 年 3 月住了 1 晚
MG 於 2024年3月20日的回應
Dear Sergey, thank you for your review as we take all reviews as a way to grow and get better. We assume the smell you might get on the hall area might be coming from the restaurants around us and getting into the building through the ventilation system. We are trying to look for ways to minimize this as we understand some of our clients might be more sensitive to scents than others. We are still happy that overall you enjoyed the stay and hope to see you again. Kind regards,
6/10 一般
Jason
商務旅客
2024年3月16日
不滿:設施服務
Hotel couldn't even provide us a bottle of water on arrival after making us wait to checkin. No water in guest room either...
Jason
於 2024 年 3 月住了 1 晚
MG 於 2024年3月17日的回應
Dear Jason, we are sorry to know about this situation as it's not usual for this to happen. We will be checking with both the reception and housekeeping team to know what happen and why you didn't had water on your room. Kind regards,
10/10 優異
adriana
2024年3月13日
adriana
於 2024 年 3 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年4月5日的回應
Dear Adriana, thank you for your review. We are happy that you enjoyed your stay with us and will be waiting to see you again. Kind regards,
8/10 不錯
Lana (Edmonton)
家人同遊
2024年3月11日
讚好:整潔度、設施服務和住宿狀況
Very unique and lovely. The bed was very comfortable. Would definitely stay here again.
Lana
於 2024 年 3 月住了 1 晚
MG 於 2024年3月12日的回應
Dear Lana, thank you for your review. We are happy to learn that you enjoyed your stay with us and hope to see you again. Kind regards,
10/10 優異
ming
家人同遊
2024年3月10日
讚好:整潔度、設施服務和住宿狀況
Location is great, close to everything. Room is spacious and clean. Will definitely stay here if I come back to visit again.
ming
於 2024 年 3 月住了 3 晚
MG 於 2024年3月11日的回應
Dear Ming, thank you for your review, we are glad that you enjoyed your stay with us and made good memories while with us. We hope to see you again. Kind regards,
10/10 優異
Clarice
伴侶同遊
2024年3月10日
讚好:整潔度和住宿狀況
Fantastic location and place wouldn’t have chosen anywhere else.
Clarice
於 2024 年 3 月住了 3 晚
MG 於 2024年3月11日的回應
Dear Clarice, thank you for your review, we are glad that you enjoyed your stay with us and made good memories while with us. We hope to see you again. Kind regards,
10/10 優異
Rasa
2024年3月6日
讚好:整潔度和住宿狀況
Rasa
於 2024 年 3 月住了 3 晚
MG 於 2024年3月8日的回應
Dear Rasa, thank you for your review, we are glad to learn that you enjoyed your stay with us. Kind regards,
10/10 優異
Kimberly
多人同遊
2024年3月4日
讚好:整潔度和住宿狀況
We enjoyed every aspect of our stay. We had a hiccup at check-in with the type of room (I thought I'd) I reserved. They quickly fixed it for us and I was grateful for the help. The breakfast is very fresh and has a variety of options. We loved grabbing a little bit and planning our day ahead each morning. The location is wonderful – easily walkable to so many things and also near a Metro stop. We would definitely return!
Kimberly
於 2024 年 2 月住了 5 晚
MG 於 2024年3月5日的回應
Dear Kimberly, thank you for your review, we are happy that you enjoyed your stay with us and that our staff quickly helped you out. We hope to see you again. Kind regards,
10/10 優異
Kimberly
家人同遊
2024年3月4日
讚好:整潔度、設施服務和住宿狀況
What a fun and eclectic place to stay! The location is perfect. We came with no car and this was ideal. Dining grocery, pharmacy, cafes, sight seeing—all in walking distance. The staff is great and very quick to respond to needs. Excellent and fun place!
Kimberly
於 2024 年 3 月住了 2 晚
MG 於 2024年3月6日的回應
Dear Kimberly, thank you for your review. We are happy to learn that you had such a great time with us, and we hope to see you again. Kind regards,
10/10 優異
You Shin
2024年2月23日
讚好:整潔度、設施服務和住宿狀況
Good area! And good communication
You Shin
於 2024 年 2 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年2月23日的回應
Dear Guest Thank you for your comment and score. We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Kind Regards
10/10 優異
Sherry
2024年2月22日
We loved our stay. Staff was so helpful and friendly. Will definitely recommend!!
Sherry
於 2024 年 2 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年2月23日的回應
Dear Guest Thank you for your comment and score. We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Kind Regards
10/10 優異
Shivali
2024年2月21日
讚好:整潔度、設施服務和住宿狀況
I enjoyed my stay a lot! The location is good, the decor is fabulous and the staff were friendly. In particular, they gave me a personalized postcard in my room when I walked in which was a nice touch. I will be back.
Shivali
於 2024 年 2 月住了 1 晚
Sofia Pinheiro, Reservations Department 於 2024年2月23日的回應
Dear Guest Thank you for your comment and score. We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Kind Regards
8/10 不錯
Teresa
伴侶同遊
2024年2月13日
Loved this quirky property!
Teresa
於 2024 年 2 月住了 2 晚
MG 於 2024年2月14日的回應
Dear Teresa, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again. Kind regards,
10/10 優異
Barbara
2024年2月11日
Barbara
於 2024 年 2 月住了 1 晚
MG 於 2024年3月20日的回應
Dear Barbara, thank you for your review. We are glad that you enjoyed your stay with us. Kind regards,
10/10 優異
Shannon
家人同遊
2024年2月4日
讚好:整潔度、設施服務和住宿狀況
Overall the hotel is pretty good.
Shannon
於 2024 年 2 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年2月10日的回應
Dear Shannon,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.
10/10 優異
Ilenia
伴侶同遊
2024年2月2日
讚好:整潔度、設施服務和住宿狀況
Hotel perfetto sotto tutti i punti di vista. Posizione strategica per visitare la città e assaporare la cultura e lo spirito locale. Cordialità, pulizia e colazione super. Se dovessi tornare a Lisbona lo sceglierei nuovamente senza alcun dubbio. Abbiamo trascorso 5 giorni bellissimi.
Ilenia
於 2024 年 1 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年2月10日的回應
Dear Ilenia,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.
10/10 優異
Slade
2024年2月1日
讚好:整潔度和客房舒適度
Relaxing Stay
It was a lovely stay! Our room had a beautiful view, the staff were friendly and the food was amazing!
Slade
於 2024 年 1 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年2月10日的回應
Dear Slade,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.
8/10 不錯
Aditi
多人同遊
2024年1月30日
讚好:設施服務和住宿狀況
I liked the location, very close to public transport, attractions, dining options and grocery.
The area is very noisy, with parties/music going on even after midnight.
Aditi
於 2024 年 1 月住了 3 晚
Sofia Pinheiro, Reservations Department 於 2024年1月30日的回應
Dear Aditi, thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard
10/10 優異
真實旅客
2024年1月30日
讚好:整潔度和客房舒適度
Soggiorno perfetto
Hotel in posizione eccellente, arredamento molto particolare ma nulla da eccepire. Il letto era molto comodo. Personale gentile e disponibile.
真實旅客
於 2024 年 1 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年1月30日的回應
Dear Guest, thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard
8/10 不錯
nematullah
2024年1月28日
nematullah
於 2024 年 1 月住了 1 晚
Sofia Pinheiro, Reservations Department 於 2024年1月30日的回應
Dear Nematullah, thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard
10/10 優異
David
2024年1月27日
讚好:整潔度、設施服務和住宿狀況
David
於 2024 年 1 月住了 5 晚
MG 於 2024年3月20日的回應
Dear David, thank you for your review. We are glad that you enjoyed your stay with us. Kind regards,
8/10 不錯
Timm Ernst (Bielefeld)
2024年1月26日
讚好:整潔度和住宿狀況
X
Timm Ernst
於 2024 年 1 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年1月30日的回應
Dear Timm. thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard
6/10 一般
Karina
多人同遊
2024年1月25日
讚好:設施服務和住宿狀況
We were 3 adults and had a family room on 3rd floor. The cleaning staff's room was in front of us and each morning they were so load, that they walk us up. This was around 7:50-8am. I did address it with them and they apologised, but continued in the same manner next day.
The bathroom had an awful smell of mould and something rotten, but it looked cleaned and there was nothing visible to an eye to remove it.
Apart from that, the hotel was nice and had a really good interior. I think we were just unlucky with the room.
Karina
於 2024 年 1 月住了 4 晚
Sofia Pinheiro, Reservations Department 於 2024年2月10日的回應
Dear Karina,Thank you in advance for your feedback. The opinions of our guests are important to us so that we can continue to improve. We are glad that you enjoyed your stay with us, and we apologize for any inconvenience caused during your stay. We hope this won't be a hindrance to staying with us againBest Regards
10/10 優異
Heidi
伴侶同遊
2024年1月25日
讚好:整潔度、設施服務和住宿狀況
Das Hotel hat eine tolle Lage, das Personal ist sehr freundlich und hilfsbereit und das Frühstücksbuffet war sehr gut. Das Hotel ist sehr modern, allerdings hätte es im Zimmer mehr Möglichkeiten zum Aufladen der elektronischen Geräte geben können. Und wer Spiegel nicht mag, sollte hier nicht buchen ;-)
Wir waren aber rundum zufrieden, ja eigentlich begeistert.
Heidi
於 2024 年 1 月住了 3 晚
Sofia Pinheiro Reservations Department 於 2024年1月26日的回應
Dear Heidi Thank you for your comment and score. We're very happy that you have enjoyed your stay with us and we hope to have you here with us again.Kind Regards
10/10 優異
Louis
2024年1月21日
讚好:整潔度、設施服務和住宿狀況
My favorite hotel in Lisbon. Love the mirrors and rooftop bar. Will always stay here when i come. Perfect location walkable to anything
Louis
於 2024 年 1 月住了 2 晚
Sofia Pinheiro Reservations Department 於 2024年1月22日的回應
Dear Louis Thank you for your comment and score. We're very happy that you have enjoyed your stay with us and we sincerly hope to have you here with us again.Best Regards
8/10 不錯
Christiane
2024年1月16日
讚好:整潔度和客房舒適度
Varmt anbefales
Vi valgte hotellet pga rooftop terrasse men den var lukket. God placering. Tæt på alt transport, lige midt i byen. Risiko for lidt støj fra gaden. Gennemført stil. Virkelig god morgenmad
Christiane
於 2024 年 1 月住了 2 晚
Sofia Pinheiro Reservations Department 於 2024年1月16日的回應
Dear Christiane Thank you for your review. We're very happy that you have enjoyed your stay with us. We sincerely hope to have you here with us in the future. Best Regards