Reception

Reviews of MeliĆ” Lisboa Aeroporto

4 out of 5
MeliĆ” Lisboa Aeroporto
Aeroporto Internacional de Lisboa, Rua C, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1008 out of 1340 reviews" "
Rating 8 - Good. 225 out of 1340 reviews" "
Rating 6 - Okay. 63 out of 1340 reviews" "
Rating 4 - Poor. 21 out of 1340 reviews" "
Rating 2 - Terrible. 23 out of 1340 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , clean airport hotel, with a welcoming reception. No disturbances from noise overnight. The free shuttle to the terminal was punctual and courteous.
Stayed 1 night in May 2024
Response from Front office on 21 May 2024
Dear Gerald,Thank you very much for taking the time to share your recent experience at our hotel. We are thrilled to hear that you had a truly excellent stay with us in Lisbon! It's wonderful to know that you found your room lovely, spotless, and well-equipped to meet your needs, including the requested bathtub and early check-in. We always strive to accommodate our guests' preferences to ensure a comfortable and enjoyable stay. We're delighted that you enjoyed the superb service provided by our team members and that you found our restaurant offerings to be fantastic. Your compliments will be passed along to our staff, who work diligently to create a pleasant and friendly atmosphere for all our guests. Thank you for recommending us, and please know that we appreciate your kind words. Would be honored to welcome you again for another exceptional stay. Warm regards,

6/10 Okay

susan

Travelled with group
did not like that there was no security at front door. Was having lunch in quiet lounge when purse was stolen. Very upsetting situation; no apology or compensation from management. I was an overseas traveller and a senior with monies and passport in purse stolen. Staff at hotel were very nice and showed concern.
Stayed 3 nights in May 2024
Response from Susan on 21 May 2024
Dear Guest,We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience.We are very sorry for the issues you had with the security during your stay and we sincerely apologize.Keep in mind that everything necessary will be done so that this type of situation does not recur in the future.We would like to welcome you in the near future in order to change our image, not in line with our quality standards.Best regards,

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 3 nights in May 2024
Response from Front office on 21 May 2024
Dear Mina,Thank you so much for sharing your experience in the MeliĆ£ Lisboa Aeroporto. I am pleased to note that you enjoyed your room and that our staff and service have uplifted your experience with us. Thank you for your preference and we look forward to welcoming you back at the MeliĆ£ Lisboa Aeroporto. Kind regards,

10/10 Excellent

Hemmily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport if you are traveling
Stayed 1 night in May 2024
Response from Front office on 19 May 2024
Dear Hemmily,We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay! We are delighted to see that you enjoyed your experience with us at the MeliĆ£ Lisboa Aeroporto! Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. It is feedback like yours that truly motivates us to offer our best service possible. Please rest assured that your kind words have been shared with all of the team members. Looking forward to welcoming you again! Kind regards,

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and pool facilities are amazing and the staff are very kind and helpful, they even allowed us to check in early after a long overnight flight.
Stayed 1 night in May 2024
Response from Front office on 19 May 2024
Dear Justine,Thank you for having taken the time to post a review on your stay in the MeliĆ£ Lisboa Aeroporto Hotel. I am pleased to note that you enjoyed your overall experience with us and that our team and property left such a good impression upon you. Thank you for your preference and we look forward to welcoming you back at the MeliĆ£ Lisboa Aeroporto Hotel. Kind regards,

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 19 May 2024
Dear Ms. Sharon, We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards, MeliĆ£ Lisboa Aeroporto

8/10 Good

Luciano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and a great place to stay when traveling. Thanks.
Stayed 1 night in May 2024
Response from Front office on 19 May 2024
Dear Luciano,Thank you for your kind review! It's very rewarding for us every time we hear positive feedback from our team. We will be sure to let the team know that they made your stay memorable. We hope to welcome you back to MeliĆ£ Lisboa Aeroporto Hotel soon! Kind regards,

10/10 Excellent

jose, st. petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 17 May 2024
Estimado(a) Sr. JosĆ©, Bom dia,Gratos pela preferĆŖncia e pela partilha da experiĆŖncia vivida no nosso Melia Lisboa Aeroporto. Ɖ com muita satisfaĆ§Ć£o que constatamos que a estadia foi de vosso agrado. Ficamos na expectativa de uma futura visita. Com os melhores cumprimentos.

10/10 Excellent

Derrill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything youā€™d want in an airport hotel.
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 17 May 2024
Dear Derrill,Good morning, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. Thank you for your wonderful comment. We look forward to your next visit. Best regards.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy 3 or 4 minute walk from airport. Friendly and inviting. Well lit. Room was nice. Comfortable. Great breakfast at 4am.
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 15 May 2024
Dear Eric, We are grateful that you have chosen MeliĆ£ Lisboa Aeroporto Hotel and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. We look forward to your next visit. Best regards, Front DeskMeliĆ£ Lisboa Aeroporto

10/10 Excellent

Susanne C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place to stay before catching an early flight and Melia was perfect -- convenient with the services I needed.
Stayed 1 night in May 2024
Response from Front office on 14 May 2024
Dear Susanne C.We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay! We are delighted to see that you enjoyed your experience with us at the MeliĆ£ Lisboa Aeroporto! Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. It is feedback like yours that truly motivates us to offer our best service possible. Please rest assured that your kind words have been shared with all of the team members. Looking forward to welcoming you again! Kind regards,

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to/from airport and to the Metro into Lisbon. Only negative item was issue with shower door. It leaked onto floor or bathroom. We notified the staff of this issue
Stayed 1 night in Apr 2024
Response from Front office on 14 May 2024
Dear Brian,Thank you for having taken the time to post a review on your stay in the MeliĆ£ Lisboa Aeroporto Hotel. I am pleased to note that you enjoyed your overall experience with us and that our team and property left such a good impression upon you. Thank you for your preference and we look forward to welcoming you back at the MeliĆ£ Lisboa Aeroporto Hotel. Kind regards,

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Front office on 16 May 2024
Thank you for your kind review! It's very rewarding for us every time we hear positive feedback from our team. We will be sure to let the team know that they made your stay memorable. We hope to welcome you back to MeliĆ£ Lisboa Aeroporto Hotel soon! Kind regards,

10/10 Excellent

Debra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel near the airport. You can Uber or walk, its that close.
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 14 May 2024
Dear Debra, We are grateful that you have chosen MeliĆ£ Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. We look forward to your next visit. Best regards, Front Desk

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is an easy walk to the airport. The room was very quiet, but the most unattractive room I have been in. It was a very sterile, grey box.
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 14 May 2024
Dear Beverly, We are grateful that you have chosen MeliĆ£ Lisboa Aeroporto and for sharing your experience. Itā€™s a pleasure for us to know that your stay exceeded your expectations. Concerning your comments about the room we apologize for any inconvenience this may have caused.We look forward to your next visit. Best regards, Front Desk MeliĆ£ Lisboa Aeroporto

10/10 Excellent

Bonita So Ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel environment is nice and spacious. Very convenient 5 minutes walk from airport. Buffet breakfast is good
Stayed 1 night in May 2024
Response from Front Desk MeliĆ£ Lisboa Aeroporto on 14 May 2024
Dear Bonita, We are grateful that you have chosen MeliĆ£ Lisboa Aeroporto Hotel and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards, Front Desk MeliĆ£ Lisboa Aeroporto

10/10 Excellent

Marie, Mt. Pearl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the airport and the fact that breakfast is included
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 14 May 2024
Dear Guest, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. Thank you for your wonderful comment. We look forward to your next visit. Best regards.

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very welcoming and helpful in letting us store luggage and check in early. They answered airport related questions also. Breakfast was delicious and convenient before an early flight!
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 14 May 2024
Dear Ashley,Good morning, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. Thank you for your wonderful comment. We look forward to your next visit. Best regards.

10/10 Excellent

Priscilla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, we really enjoyed this hotel Breakfast was pretty good Clean and very friendly staff Would stay here again
Stayed 1 night in May 2024
Response from Front office on 13 May 2024
Dear Priscilla,We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay! We are delighted to see that you enjoyed your experience with us at the MeliĆ£ Lisboa Aeroporto! Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. It is feedback like yours that truly motivates us to offer our best service possible. Please rest assured that your kind words have been shared with all of the team members. Looking forward to welcoming you again! Kind regards,

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here the night before I flew back to the states easy to drop off your rental car and then walk to the hotel and then I actually just walked to the airport in the morning. It was five minutes great spa facility as well.
Stayed 1 night in Feb 2024
Response from Front office on 14 May 2024
Dear Neil,Thank you for your kind review! We truly appreciate your considerate words about our breakfast and housekeeping team. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the team know that they made an impact during your stay. We hope to welcome you back to MeliĆ£ Lisboa Aeroporto Hotel soon! Kind regards,

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to catch a flight the next day. Close to the airport, can walk or catch the shuttle.
Stayed 1 night in May 2024
Response from Front office on 19 May 2024
Dear Valerie,Thank you for your kind review! We truly appreciate your considerate words about our breakfast and housekeeping team. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the team know that they made an impact during your stay. We hope to welcome you back to MeliĆ£ Lisboa Aeroporto Hotel soon! Kind regards,

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Great buffet breakfast. We had room service for dinner and ordered a bottle of house wine which ended up being more expensive than the ā€œa la carteā€ one. We paid 25eur and saw the same bottle at duty free the next day for 8eur. Kind of a ripoff.
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 12 May 2024
Dear Mr. Shawn, We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards,

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with a 5 minute walk to the airport or shuttle Friendly staff
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 12 May 2024
Dear Mr. Steffen , We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards,

10/10 Excellent

Gertrude

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything except the bathroom situation. The way it is configured isnā€™t private
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 10 May 2024
Dear Ms. Gertrude,We are grateful that you have chosen our Melia Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that you have enjoyed your stay with us. Concerning your comments about the bedroom design and the lack of privacy in the bathroom, please be sure that we are working on this issue, nevertheless we apologize for the inconvenience. Hoping to receive you in the future. MeliĆ£ Lisboa Aeroporto

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the driving entrance to the property. It was confusing and not enough signage.
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 9 May 2024
Dear Ms. Maria, We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that you have enjoyed your stay with us. Concerning your comments, they are important to us, please be sure that weā€™ll take them into consideration. Our goal is to provide unforgettable experiences and with feedback like yours, we can work on all the details that make a difference. Hoping to receive you in the future. Best regards, MeliĆ£ Lisboa Aeroporto

8/10 Good

William, Georgetown

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the staff was great. I didnā€™t like the bathroom design at all. No privacy for couples and it is impossible to shower and not get the floor wet. Bad shower design which is common in a lot of non luxury hotels in Portugal.
Stayed 1 night in May 2024
Response from Melia Lisboa Aeroporto. on 8 May 2024
Dear William, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. Thank you for your wonderful comment. We look forward to your next visit. Best regards,

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024
Response from Melia Lisboa Aeroporto. on 8 May 2024
Dear Ellen, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. Thank you for your wonderful comment. We look forward to your next visit. Best regards,

8/10 Good

Jan Pontus

Stayed 1 night in Feb 2024
Response from Jan Pontus on 8 May 2024
Dear Jan Pontus, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy 200m walk from the airport. Very quiet and great place for a layover.
Stayed 1 night in May 2024
Response from Front desk on 7 May 2024
Dear Juliet,Thank you so much for sharing your experience in the MeliĆ£ Lisboa Aeroporto. I am pleased to note that you enjoyed your room and that our staff and service have uplifted your experience with us. Thank you for your preference and we look forward to welcoming you back at the MeliĆ£ Lisboa Aeroporto. Kind regards,

10/10 Excellent

Cristina

Travelled with partner
Staff were so friendly and helpful. You can easily walk to the airport.
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 6 May 2024
Dear Ms. Cristina, We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. We look forward to your next visit. Best regards, MeliĆ£ Lisboa Aeroporto

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk, MeliĆ£ Lisboa Aeroporto on 4 May 2024
Dear Sandra, We are grateful that you have chosen MeliĆ£ Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. Thank you for your wonderful comment. We look forward to your next visit. Best regards, Front Desk

8/10 Good

Praveen

Liked: Staff & service
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 4 May 2024
Dear Mr Praveen, We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards, MeliĆ£ Lisboa Aeroporto

10/10 Excellent

HONGYAN

Liked: Property conditions & facilities
close to airport
Stayed 1 night in Feb 2024
Response from MeliĆ£ Lisboa Aeroporto on 3 May 2024
Dear Mr/Ms. Hongyan,We are grateful that you have chosen our Melia Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards, MeliĆ£ Lisboa Aeroporto

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an early flight and found this hotel to be an excellent choice as it was extremely close to the airport. The rooms were comfortable, clean, and quiet. The front desk staff was helpful, there was a buffet breakfast from 4am as well as a small shuttle bus which ran about every 15 minutes which was helpful with luggage. The airport is near enough to walk if you have minimal luggage. We had dinner in the bar restaurant and the food and service were excellent. Overall, a lovely place to stay.
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 3 May 2024
Dear Mr. Richard,We are grateful that you have chosen our Melia Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations and we are also happy to know that our staff was helpful and responsive. Thank you for your wonderful comment. We look forward to your next visit. Best regards, MeliĆ£ Lisboa Aeroporto

10/10 Excellent

Eric J.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant experience could be improved service wise, but if it's the same as it is in the U.S. since the pandemic ended, being able to find and keep staff may be the issue in Lisbon as well.
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 2 May 2024
Dear Eric J., We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. Itā€™s a pleasure for us to know that your stay exceeded your expectations. Concerning your comments about the restaurant we apologize for any inconvenience this may have caused. We look forward to your next visit. Best regards,

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the airport, good food, friendly staff, nice amenities.
Stayed 1 night in May 2024
Response from MeliĆ£ Lisboa Aeroporto on 2 May 2024
Dear Jimmy, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We are also happy to know that our staff was helpful and responsive. Thank you for your wonderful comment. We look forward to your next visit. Best regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to the airport. Can easily walk from the airport to the hotel.
Stayed 1 night in May 2024
Response from Jennifer on 2 May 2024
Dear Jennifer, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valueā€¦ nice breakfast included and shuttle available to the airport. Definitely would stay here again
Stayed 1 night in Apr 2024
Response from Calvin on 2 May 2024
Dear Calvin, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 21 May 2024
Estimado Jhon, Gratos pela preferĆŖncia e pela partilha da experiĆŖncia vivida no nosso hotel MeliĆ£ Lisboa Aeroporto. Ɖ com muita satisfaĆ§Ć£o que constatamos que a estadia foi de vosso agrado. Ficamos na expectativa de uma futura visita. Com os melhores cumprimentos, Front Desk

10/10 Excellent

William, Boudreau West

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 2 May 2024
Dear William, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. Thank you for your wonderful comment. We look forward to your next visit. Best regards,

10/10 Excellent

Cyl, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to airport
Stayed 1 night in Apr 2024
Response from Cyl on 1 May 2024
Dear Cyl,We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards

10/10 Excellent

Peter, Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent access to and from the Lisbon airport, for a quick overnight stay before our Portugal travels!
Stayed 1 night in Apr 2024
Response from Peter on 30 Apr 2024
Dear Peter, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es excelente para los que quieren estar cerca al aeropuerto.
Stayed 1 night in Apr 2024
Response from Betty on 30 Apr 2024
Estimada Betty, Gracias por la preferencia y el compartir la experiencia vivida en nuestro Melia Lisboa Aeroporto.Es con mucha satisfacciĆ³n que constatamos que la estancia fue de vuestro agrado.Nos quedamos en la expectativa de una futura visita.Con los mejores saludos

6/10 Okay

Gary

Poor attitude of desk employee.
Stayed 1 night in Apr 2024
Response from Hotel MeliĆ£ Lisboa Aeroporto on 29 Apr 2024
Dear Mr Gary, We are grateful that you have chosen MeliĆ£ Lisboa Aeroporto and for sharing your experience. Concerning your comments, we are very sorry for any inconvenience this may have caused. Keep in mind that everything necessary will be done so that this type of situation does not recur in the future. We would like to welcome you in the near future in order to change our image, not in line with our quality standards. Hoping to receive you in the future. Best regards, Hotel MeliĆ£ Lisboa Aeroporto

8/10 Good

Edwin, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great airport hotel.
Stayed 1 night in Apr 2024
Response from Edwin on 30 Apr 2024
Dear Edwin, We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Only reason we gave staff terrible was staff in their bar. We waited over 20 minutes and nobody came and cleared our table or take our order. Two different wait staff just looked over and ignored. One other visitor sitting next to us went to complain and she was told there was a football game going on. Went across the street to the star and had drinks and good meal within minutes of arrival. Front desk staff were great.
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 29 Apr 2024
We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. Itā€™s a pleasure for us to know that your stay exceeded your expectations. Concerning your comments about the bar we apologize for any inconvenience this may have caused.We look forward to your next visit. Best regards,

10/10 Excellent

Robin

Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 19 May 2024
Dear Mr. Robin, We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto Hotel to stay at and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards, MeliĆ£ Lisboa Aeroporto

8/10 Good

marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for one night before flying home. Right beside the airport
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 30 Apr 2024
Dear Mr. Scott,Good afternoon. We are grateful that you have chosen Melia Lisboa Aeroporto and for sharing your experience. It is with great satisfaction that we have the knowledge that your stay exceeded your expectations. We look forward to your next visit. Best regards,

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally a 4 - 5 minute walk max to airport. Very clean. Nice staff. Breakfast had lots of delicious options. However bed was very hard and uncomfortable. Was too bad as otherwise perfect
Stayed 1 night in Apr 2024
Response from MeliĆ£ Lisboa Aeroporto on 28 Apr 2024
Dear Ms. Cynthia,We are grateful that you have chosen our MeliĆ£ Lisboa Aeroporto Hotel to stay at and for sharing your experience.It is with great satisfaction that we have the knowledge that you have enjoyed your stay with us. Concerning your comments, they are important to us, please be sure that weā€™ll take them into consideration. Our goal is to provide unforgettable experiences and with feedback like yours, we can work on all the details that make a difference. Hoping to receive you in the future. Best regards, MeliĆ£ Lisboa Aeroporto

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Decor was rather dated
Stayed 1 night in Apr 2024
Response from Front office on 28 Apr 2024
Dear Randolph,Thank you for your feedback on your stay at MeliĆ£ Lisboa Aeroporto We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at MeliĆ£ Lisboa Aeroporto, and we look forward to welcoming you again soon.