Dear Joe,Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon. We are delighted to hear that you found our staff outstanding during your stay at our hotel. Providing exceptional service is always our top priority, and we are thrilled to know that we were able to meet your expectations.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Cher Olivier,Nous vous remercions d’avoir choisi le Sofitel Lisbon Liberdade lors de votre récent séjour à Lisbonne et d’avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Bien cordialement,Fátima RanaQuality ManagerSofitel Lisbon LIberdade

Dear Leslie,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay at our hotel and that our staff left a lasting impression with their helpfulness.Here at Sofitel Lisbon Liberdade, we strive to provide exceptional service and create memorable moments for all our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable.Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Joe,Thank you for your review! We're delighted to hear that you found our hotel to be conveniently located close to everything during your stay in Lisbon.At Sofitel Lisbon Liberdade, we take pride in our prime location. We hope you had a fantastic time exploring everything that Lisbon has to offer, and we look forward to welcoming you back for another enjoyable stay in the future!Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Marvin, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience with us.Thank you for your positive review! We are delighted to hear that you enjoyed our wonderful hotel in a great location, the incredible room, and the delicious food and wines at Matiz restaurant. We look forward to welcoming you back soon.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Linda,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the concierge service during your stay at Sofitel Lisbon Liberdade.Providing excellent recommendations and helping our guests maximize their time in Lisbon is what our concierge team strives for. We're delighted that they were able to assist you in making the most out of your visit to our beautiful city.We'll be sure to pass along your kind words to our concierge team, as they always appreciate hearing that their efforts have made a positive impact on our guests' experiences.We look forward to welcoming you back for another memorable stay in the future!Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Atsuko,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our location convenient and our staff welcoming. At Sofitel, we strive to provide our guests with exceptional service and a comfortable stay. We hope to welcome you back again soon for another enjoyable visit. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Maria,Thank you for choosing to stay at Sofitel Lisbon Liberdade during your time in Lisbon. Your feedback is greatly valued.We recognize the importance of our amenities in enriching our guests' stays, and we apologize for any disappointment regarding the lack of a swimming pool and SPA facilities.Rest assured, your comments will be communicated to our management team for future improvements.Once again, thank you for your stay with us. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable experience in the future.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Luis, Thank you so much for taking the time to share your comments following your stay at the Sofitel Lisbon Liberdade. We are very happy to read that you greatly enjoyed your stay with us and hope to have the pleasure to welcome you back in a near future. Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Rosemary,Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are sorry that your experience did not meet your expectations; we sincerely apologize for the inconveniences you faced during your stay. Rest assured that we take your comments seriously and will address these issues with the utmost urgency. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we fell short of your expectations. We appreciate your valuable feedback as it helps us improve our services. Should you decide to give us another chance in the future, we will do our best to ensure a much-improved stay. Thank you for bringing these matters to our attention. Warm regards, Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Christine,Thank you so much for taking the time to share your wonderful experience at Sofitel Lisbon Liberdade! We are delighted to hear that you enjoyed your stay and that our restaurant met your expectations.Our team always strives to go above and beyond to create memorable moments for our guests, and it's rewarding to see that their efforts made a difference during your stay.We hope to have the pleasure of welcoming you back to Sofitel Lisbon Liberdade in the near future. Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Latoya,Thank you for your glowing review of Sofitel Lisbon Liberdade! We're delighted to hear that you appreciated our services and enjoyed our convenient location. It's great to know that you felt safe. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear David,Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. Your feedback is very important for us as we work every day to satisfy the needs of our beloved guests. We look forward to welcome you in the near future.Yours sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Kecia,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your accommodations. Providing a pleasant and comfortable stay is our top priority, and it's rewarding to know that we met your expectations.We appreciate your choice to stay with us and look forward to welcoming you again in the future.Yours sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Eric, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay.We're thrilled to hear that you found our staff welcoming and enjoyed the overall condition and decor of the room. It's great to know that you appreciated the spacious and clean bathroom – cleanliness is a top priority for us.We understand that preferences for bed firmness can vary, and we appreciate your honest feedback regarding the bed being a bit too soft for your liking. We take note of all comments, and this information helps us continually improve our services.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Brad,Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We truly appreciate your kind words and are delighted to hear that you had an overall excellent experience during your stay at our hotel. It's our priority to provide exceptional service, and we are thrilled to know that every staff member went above and beyond to ensure you felt well taken care of.We are pleased to hear that you found our hotel's location convenient, with the metro station right in front and a variety of great restaurants and high-end stores nearby. It's fantastic to know that our team was able to assist you in retrieving your credit cards and driver's license after the unfortunate incident with the taxi. Your feedback about the coffee stain on the carpet is valuable to us, and we sincerely apologize for any inconvenience it may have caused. We will address this matter with our housekeeping team to ensure that such issues are minimized in the future. Once again, thank you for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional stay.Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Nicole,Thank you so much for your kind words! We are thrilled to hear that you had an awesome stay with us and felt well taken care of. Providing excellent service and ensuring our guests have a memorable experience is our top priority. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Tracey,Thank you so much for taking the time to share your comments following your stay at the Sofitel Lisbon Liberdade.We're delighted to hear that you enjoyed your stay at our lovely hotel and experienced excellent service. Our team takes great pride in providing a memorable and comfortable experience for our guests. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.Yours sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Steven,Thank you for taking the time to share your experience with us. We appreciate your feedback and are pleased to hear that you found our location in Lisbon to be the best.We sincerely apologize for any inconvenience caused by the noise and disturbance from the staff area during your stay. Please be assured that we have addressed this issue with our team to ensure that such incidents are minimized in the future.Once again, we appreciate your understanding and hope to have the opportunity to welcome you back in the future to provide you with an even better experience.Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your kind words about our location and the overall condition of the property.We regret to hear about your discomfort with the king bed, and we apologize for any inconvenience this may have caused. Please know that your feedback is invaluable to us, and we have already shared your comments with our team to address the issues you mentioned.Thank you once again for taking the time to share your experience with us, and we hope to host you again at any future time! Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade