4/10 欠佳
Brianna
親子同遊
2025 年 8 月 28 日
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
Upon arrival around 830pm, we were unable to use the round about in front of the hotel because there was a U-Haul and several people sorting furniture and looking into large dumpsters, which was very odd. We had to pull up into the entrance and back out which was inconvenient.
The associate at the desk was nice and friendly, giving us a pleasant check in experience by answering all of our questions and providing extra pillows. However, when we rounded the corner to our room, there were several small pieces of garbage littered all over the ground, throughout the entire hallway. When we entered the room, it smelled like urine and humidity. The carpet appeared dingy and stained. We started to unpack and noticed onion rings left on the ground. Later we noticed brown spots over the comforter that was sticky and a few things still left in the garbage can. We requested a new room. The staff was nice and accommodated us right away and it was a quick transition. When we got to the room, it smelled like cigarettes and still smelled like moisture. The carpet was also dingy and stained, and the sheets were worn/stained. Unfortunately the beds didn’t have USB plug in areas or a convenient place to charge your phone next to the bed, which was disappointing. Upon opening one of the drawers/cabinets looking for a spare blanket, we found an old open half-eaten pack of Oreos. I did enjoy the way the shower curtain was displayed, and the towels were nicely arranged and smelled clean/fresh.
Brianna
於 2025 年 8 月住了 1 晚
