The food we ordered had a cockroach
Hygenie factors are zero
After food we had bed stomach and felt ill
Rajiv Ramesh
於 2024 年 9 月住了 1 晚
2/10
Sagar
於 2024 年 9 月住了 2 晚
10/10
Best Property I have ever stayed
Kumar
於 2024 年 6 月住了 1 晚
10/10
My friend and I stayed here for the weekend. We had a great stay there. The staff were very accommodating and helpful. The food options were plenty and quality and taste was good.
Janhavi
於 2024 年 4 月住了 1 晚
6/10
It was a nice setting and in a good location. Staff were friendly, attentive & quickly responded to our needs.
However the big negative was that despite being a 5* hotel, there were no sun beds at the pool and our efforts to ask the hotel to provide them proved unsuccessful. They said the sun beds they had previously had been broken & were not replaced. They said they would check with the senior manager but there was no update & when we asked they were unable to give an update/reason.
The food was repetive and not to our taste. It looked better than it tasted.
Fiona
於 2024 年 4 月住了 3 晚
8/10
they need new furniture
Subhadra
於 2024 年 3 月住了 4 晚
10/10
It was nice and comfortable
Nina
於 2024 年 1 月住了 3 晚
6/10
Property was good but lacks training to staff right from entry into the resort to exit, no one to pick your luggage, breakfast was average and no proper service by staff at breakfast. Receptionist calls to inform the checkout timings and tells be ready on time for checkout , really phthatic
Kalpesh A
於 2023 年 12 月住了 1 晚
10/10
Really good studio suites and bath products. The restaurant has a nice mix of a la carte options. Buffet is your standard Indian fare. Property is serine and peaceful even though it's just off the main highway. The Balinese influence of decore is beautiful, along with the art in main areas. The library is inviting to sit and read, while the pool area which the rooms overlook is tranquil and lush with greenery. Highly recommended for a city escape. We never left the property for the days we were there. Spa packages look great as well although we didn't get to try any. Staff are kind and courteous. Will definitely return if there is an opportunity one day. A gem on Expedia!
Troy
於 2023 年 12 月住了 2 晚
10/10
Pretty happy with the stay and staff at the property was awesome....from Front Desk, Housekeeping, Bell Boy, Vallet, & Restaurant Staff
Excellent service as expected and worth the money spend
Will definately plan a another stay at the property.
Keep up the good work guys....
真實旅客
於 2023 年 9 月住了 2 晚
6/10
The rooms are fantastic. The service level can improve especially at the restaurant end. The spa was underwhelming. A better restaurant and a better spa can make a huge difference if it matches the stay experience.
Akshay
於 2023 年 4 月住了 2 晚
10/10
MADURAIMUTHOO
於 2023 年 3 月住了 3 晚
10/10
Gautam
於 2023 年 1 月住了 1 晚
10/10
Four nights stay - Willa,ways stay at this hotel in Lonavala. Many thanks to everyone
Hemant
於 2022 年 10 月住了 4 晚
10/10
The place is great and we had the best experience of hospitality from the staff.
Food was very good, stay was comfortable.
Every thing was great. We had such a peace of mind and enjoyed our stay
Harshit
於 2022 年 8 月住了 2 晚
8/10
Abhishek
於 2021 年 12 月住了 2 晚
8/10
Nice hotel with friendly staff and in a great location. Well maintained and clean property. Decent menu options and tasty food. They should probably be more prepared to handle the weekend crowd especially during breakfast and dinner at the hotel.
真實旅客
於 2021 年 9 月住了 3 晚
8/10
Service is really slow. Food is average. Rest is fine