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倫敦公園廣場西敏橋酒店的評價

4 out of 5
倫敦公園廣場西敏橋酒店
200 Westminster Bridge Road, London, England

評價

8.6

優異

10 分評分，優異；2781 則評價中有 1630 則" "
8 分評分，不錯；2781 則評價中有 620 則" "
6 分評分，一般；2781 則評價中有 263 則" "
4 分評分，欠佳；2781 則評價中有 142 則" "
2 分評分，很差；2781 則評價中有 126 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

CHI CHEW

讚好：整潔度和設施服務
I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.
於 2024 年 3 月住了 8 晚
Olga 於 2024年3月27日的回應
Dear Chi Chew, thank you for your review. We are truly disappointed to learn that the cleanliness has not been up to your expectations. Please rest assured we work extremely hard to deliver excellent experiences, and we are saddened that you felt differently on this occasion. Please be assured that we will pass on your concerns to the relevant department for further improvements.We would love to welcome you back soon to have another opportunity to meet your expectations. Kind Regards, Olga

10/10 優異

Andrew

於 2023 年 12 月住了 3 晚

10/10 優異

MEI LIN catherine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Sau Mei May

於 2023 年 11 月住了 1 晚

10/10 優異

MEI LIN CATHERINE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Shing Chung

於 2022 年 9 月住了 2 晚

10/10 優異

Jennifer Macabagdal

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 6 晚

10/10 優異

Dean

家人同遊
讚好：職員與服務和住宿狀況
Amazing!
於 2024 年 5 月住了 3 晚

10/10 優異

Raul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El servicio de check in perfecto. Lograron ayudar mucho!!!
於 2024 年 5 月住了 5 晚

8/10 不錯

Carol

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

German

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best location in London!! Accessible walking and public transportation. The VII lounge is quiet and very well kept. Would stay there again.
於 2024 年 5 月住了 1 晚

6/10 一般

Thomas

伴侶同遊
Xxx
於 2024 年 5 月住了 3 晚

8/10 不錯

Riya

The staff was really nice.
於 2024 年 5 月住了 4 晚

10/10 優異

Charlotte

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for a central london stay! Great facilities, pool was lovely
於 2024 年 5 月住了 1 晚

8/10 不錯

Natalie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was in a great location near several sites.
於 2024 年 4 月住了 4 晚

10/10 優異

Jeanette

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is great. The rooms are really functional and well designed. Very comfortable bed, quiet rooms, and blackout curtains made for a great sleep.
於 2024 年 5 月住了 2 晚
Alina 於 2024年5月20日的回應
Dear Jeanette, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

10/10 優異

Angelo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
She loved it
於 2024 年 2 月住了 2 晚
Marylin 於 2024年5月17日的回應
Dear Angelo, thank you for your feedback. I am glad to read that you loved and enjoyed your stay with us. WE look forward to welcome you. Best regards, Marylin

8/10 不錯

Shandeur Ann Marie

讚好：整潔度、設施服務和住宿狀況
Very centrally located. Walkable to almost everywhere
於 2024 年 5 月住了 1 晚
Marylin 於 2024年5月17日的回應
Dear Shandeur, thank you for your feedback. We truly appreciate your nice comments about our location. We look forward to welcoming you back. Kind regards, Marylin

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Charles

伴侶同遊
讚好：職員與服務和住宿狀況
View of Big Ben outside our window.
於 2024 年 5 月住了 1 晚
Alina 於 2024年5月19日的回應
Dear Charles, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

10/10 優異

Humberto

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is a gem, it's so close to everything you need to see in London. My stay was phenomenal!
於 2024 年 5 月住了 3 晚
Santa 於 2024年5月17日的回應
Dear guest, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. We look forward to welcome you back soon! Best wishes,

6/10 一般

Daniel Herbert

讚好：整潔度
不滿：職員與服務
於 2024 年 5 月住了 3 晚

10/10 優異

Mickerlande

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is very convenient for sightseeing. The staff is friendly and hotel is cleaned.
於 2024 年 3 月住了 7 晚
Marylin 於 2024年5月16日的回應
Dear Mickerlande, thank you for your feedback. It is great to hear that you loved the location and the service our staff delivered. We look forward to welcoming you back. Best regards, Marylin

10/10 優異

Jennifer Ann

讚好：整潔度、職員與服務和住宿狀況
Amazing property with a quick walk to big Ben and all of the other attractions.
於 2024 年 1 月住了 3 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to many attractions.
於 2024 年 5 月住了 2 晚

10/10 優異

Vladyslav (Toronto)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing location. Walking distance to everything. Staff is very friendly. Overall place is very quiet and clean
於 2024 年 5 月住了 4 晚

10/10 優異

gavin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel and central location
於 2024 年 3 月住了 2 晚

10/10 優異

Oluwaseyi

讚好：整潔度、職員與服務和住宿狀況
Lovely hotel will definitely come back when visiting London
於 2024 年 5 月住了 1 晚

8/10 不錯

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Near attractions
於 2024 年 5 月住了 2 晚

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Johanna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Unterkunft hat unsere Erwartungen übertroffen. Es war sehr sauber & modern eingerichtet. Wir hatten eine Suite, einen getrennten Ess-/& Schlafbereich, einfach traumhaft schön. Das Frühstück war sehr lecker. Besser kann man in London nicht übernachten.
於 2024 年 5 月住了 2 晚

6/10 一般

Lawrence

家人同遊
讚好：整潔度和住宿狀況
Breakfast area was overcrowded.
於 2024 年 5 月住了 4 晚
Kristine 於 2024年5月13日的回應
Thank you for taking the time to share your experience. We apologise for the inconvenience caused during your stay with us. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Kristine

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice friendly and clean
於 2024 年 5 月住了 3 晚

10/10 優異

Alison (Spring Grove)

讚好：整潔度、職員與服務、設施服務和住宿狀況
We were there
於 2024 年 5 月住了 3 晚
Solari 於 2024年5月13日的回應
Dear Alison, thank you for taking the time to write a review. We truly appreciate your feedback. We look forward to welcoming you back. Kind regards, Solari

10/10 優異

Maria Elena

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚

8/10 不錯

grace

讚好：整潔度、職員與服務和住宿狀況
Convenience
於 2024 年 4 月住了 3 晚

10/10 優異

JUAN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. And best location. Near of everything
於 2024 年 4 月住了 8 晚
Olga 於 2024年5月9日的回應
Dear Juan, thank you for taking the time to write a review. We truly appreciate your nice comments about our location. We look forward to welcoming you back. Kind regards, Olga

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All around great experience.
於 2024 年 4 月住了 6 晚
Solari 於 2024年5月9日的回應
Dear Robert, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority. We hope to see you again soon. Kind Regards, Solari

8/10 不錯

FRANKLIN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very central, easy access to public transportation, nice lobby, beautiful rooms, great staff. I recommend it.
於 2024 年 5 月住了 2 晚

10/10 優異

Michael (Mainz)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

FRANKLIN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
always nice place to stay, lovely lobby, cozy rooms, great staff, nice amenities, easy transportation. would recommend
於 2024 年 4 月住了 5 晚

10/10 優異

Henrik

家人同遊
Nothing to complain. All good and perfect
於 2024 年 4 月住了 3 晚
Alina 於 2024年5月6日的回應
Dear Henrik, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina

10/10 優異

Randi

讚好：住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Doctor Michael Anthony

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a superb hotel in an excellect location. It can be busy and loud but well worth the stay. All staff that I encountered were helpful and seemed genuinely interested in making my stay comfortable. The bar area was very busy and loud early evening with many people opting for food as well as drink but there was little wait for food which was of good quality and reasonably priced for a location in central London. Similarly, the restaurant at breakfast was very busy but extremely well managed by staff. All in all, an excellent place to stay.
於 2024 年 5 月住了 1 晚
Santa 於 2024年5月6日的回應
Dear guest, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location and facilities. We also appreciate your nice comments towards our friendly and helpful team. Thank you for sharing your experience and we are looking forward to welcoming you back soon. Kind regards,

10/10 優異

Thomas

讚好：整潔度、職員與服務、設施服務和住宿狀況
My first trip to London was wonderful! We were close to everything and it was easily walkable. Checkin was easy, staff was courteous and knowledgeable, Our room was perfect.
於 2024 年 4 月住了 2 晚
Senami 於 2024年5月3日的回應
Thank you Thomas for your feedback. We are thrilled you enjoyed your stay with us and also appreciate you pointing out the excellent service you received from the team. See you again! Kind regards, Senami

8/10 不錯

Nirmal (Burnaby)

家人同遊
讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
Room was just ok. Wear and tear and not cleaned well. Some garbage and areas were not cleaned prior to arrival. Outlets in room kept tripping when using provided hair dryer. Eco housekeeping was not well organized. We stayed 5 days and no replacement towels or coffee/tea replenished. When we enquired they said they were going to replenish on the 4th day? Several housekeeping calls/requests went unanswered or were not replied to or recorded. Great location, lobby bar and ambiance.
於 2024 年 4 月住了 4 晚
Senami 於 2024年5月3日的回應
Dear Nirmal, thank you for your feedback. We deeply regret that certain areas fell short of expectations. We appreciate your feedback as this helps us improve our guests' experiences and we have shared it with the management team who will review it and take appropriate action. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Kind regards, Senami

10/10 優異

NOELVIS

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2023 年 3 月住了 4 晚
Senami 於 2024年5月3日的回應
Thank you Noelvis for your feedback. See you again soon! Kind regards, Senami

10/10 優異

Holger

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lage und Personal
於 2024 年 4 月住了 7 晚

4/10 欠佳

Othman

家人同遊
讚好：整潔度
Room was dark and need light switched on to see Around the room Totally dark
於 2024 年 4 月住了 3 晚
Santa 於 2024年5月2日的回應
Dear guest, thank you for sharing your review. We are sorry to learn that your stay with us did not live up to your expectations. Please rest assured we are working diligently to deliver the most excellent experiences at all times, and we are saddened to read about your experience. Thank you for your feedback on your room's lighting and rest assured it will be raised to the attention of our designated team to review and ensure we meet guests’ satisfaction. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 4 月住了 2 晚