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伯明翰河屋酒店的評價

3 out of 5
伯明翰河屋酒店
61-63 Petersham Road, Richmond, England

評價

9.0

卓越

10 分評分，優異；69 則評價中有 42 則" "
8 分評分，不錯；69 則評價中有 17 則" "
6 分評分，一般；69 則評價中有 8 則" "
4 分評分，欠佳；69 則評價中有 1 則" "
2 分評分，很差；69 則評價中有 1 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

4.8/10 

環保程度

評價

6/10 一般

James

商務旅客
讚好：整潔度和職員與服務
Lovely people. Great location. A teeny tiny bit tired here and there. I can get a tad hot on the top floor. But otherwise highly recommend
於 2024 年 4 月住了 1 晚

10/10 優異

Don

讚好：整潔度、職員與服務和住宿狀況
Historic boutique hotel with charisma and charm
於 2024 年 3 月住了 1 晚
Riverhouse Manager 於 2024年3月24日的回應
Thank you Don for your kind words. We're glad you enjoyed your stay and hope to welcome you back another time soon.

2/10 很差

MARIA

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Not what I expected from what I saw from the advising pictures. The ** (two stars rating category) would be more appropriate.
於 2024 年 2 月住了 1 晚
Riverhouse Manager 於 2024年2月21日的回應
Hi Maria, I'm sorry to hear you felt our listing did not represent your experience at the Riverhouse. We want to ensure our guests expectations are exceeded. I will reach out to you personally to hear your thoughts.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff, beautifully designed room
於 2020 年 8 月住了 1 晚

6/10 一般

Joanne

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Location location
Noisy room - above busy road
於 2020 年 1 月住了 1 晚

10/10 優異

Sherrill (Texas)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room with a biew of The Thames River, convenient amenities with shops so close
於 2020 年 1 月住了 2 晚

10/10 優異

Johan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

Mary

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I stayed in the ‘Iris’ room and it was a lovely room.
於 2019 年 12 月住了 1 晚

10/10 優異

Rebecca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 優異

Jeremy

於 2019 年 11 月住了 1 晚

10/10 優異

Sean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚

10/10 優異

Don

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Knus hotel
Knus hotel aan de Thames. Mooie kamers en op loopafstand van diverse restaurants en cafés.
於 2019 年 9 月住了 1 晚

10/10 優異

Ricky

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent but...
Amazing place to stay, the problem was a noisey air conditioning fan/ compressor that kept waking us up, apart from that. Excellent.
於 2019 年 8 月住了 1 晚

8/10 不錯

PVB (NYC)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable. Friendly, helpful staff. Beautiful view along the Thames. Convenient location to center of Richmond and the American University.
於 2019 年 8 月住了 4 晚

10/10 優異

真實旅客

於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed eating out on the balcony overlooking the river.
於 2019 年 7 月住了 1 晚

8/10 不錯

Trinita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 5 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is very nice and helpful and the food is wonderful.
於 2019 年 5 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A stylish hotel with staff very happy to help. The rooms was comfortable with luxurious extras.
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

10/10 優異

MICHAEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb stay!
Always a great spot to stay in Richmond - perfect location by the river.
於 2018 年 12 月住了 1 晚

10/10 優異

Julie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely and Unique
Great hotel. Lots of character. Staff were excellent and couldn’t do enough for us.
於 2018 年 10 月住了 1 晚

6/10 一般

Chloe

讚好：職員與服務
於 2018 年 9 月住了 2 晚

8/10 不錯

Patti (Midlands. UK)

讚好：整潔度、職員與服務和客房舒適度
Perfect for Richmond
Excellent location with very good transport links. Extremely friendly and helpful staff make it a most enjoyable experience.
於 2018 年 9 月住了 1 晚

8/10 不錯

KP (London)

讚好：住宿狀況和客房舒適度
Pleasant
Stayed here for my partners birthday. Great location. River facing room, disappointed to find no copper bath tub in the room given the price. Cute decor, lovely view. A few suspect black curly hairs on our bed when we arrived and the milk was off. Staff were pleasant but not as attentive as one might expect. Overall, pleasant.
於 2018 年 8 月住了 1 晚

8/10 不錯

Jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Very nice boutique hotel set in a fabulous location. All round very good.
於 2018 年 7 月住了 1 晚

10/10 優異

arnaud (Ixelles)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect, from the kitchen to the room.
As they used to say, it is worth a detour. Everything is very good, even the prices. The decoration is superb but not imposing. The staff are attentive and discreet. The rooms are spacious, well furnished, easily accessible but they bore very stupid names (oh, what a bad idea!). The dining places is really good looking and the food is simple, classic and so, so, so well done. Please taste the secret house bread. Please.
於 2018 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, clean rooms, beautiful location on the river. Restaurant is also excellent.
於 2018 年 6 月住了 1 晚

10/10 優異

John (Astley near Manchester )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
😜👍
This hotel is in a beautiful location on banks of the Thames , from moment we walked in the staff were very friendly and helpful . The decor and general feel of the hotel was very classy , room was great and the bar and dining area were lovely, we had a very nice breakfast sat next to the balcony overlooking the beautiful garden area and the river 👍 I would definitely stay here again and can recommend this hotel to anyone .
於 2018 年 5 月住了 1 晚
Aman 於 2018年5月8日的回應
Thank you so much for taking the time to leave such a wonderful review, we really appreciate your feedback and are so glad to hear you had such a nice stay with us. We are of course very proud of the team we have here at The Bingham and it will always make our day when a guest goes out of their way to let us know how great they have been. We hope you will indeed return this summer as we would most certainly love to have you back with us. Best wishes, Aman

10/10 優異

Neil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Aman 於 2018年5月8日的回應
Thank you for your feedback. Kindest Regards, The Bingham Team

10/10 優異

Neil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
April Review
Amazing hotel, very friendly staff who ho out of their way to make sure your stay is as comfortable as possible.
Aman 於 2018年5月8日的回應
We are so glad to hear you had such a amazing stay. We look forward to your next visit. Kindest Regards, The Bingham Team

10/10 優異

Michael (Leicestershire)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A short break!
Only stayed for one night due to other commitments but was very pleased with all aspects of the hotel. Staff very friendly yet proffesional in their approach to our needs. Enjoyed an excellent meal at the hotel. Would like to have stayed longer...
於 2018 年 3 月住了 1 晚
Aman 於 2018年5月8日的回應
Thank you Michael, that is high praise indeed! We are so pleased you chose us and that you had such a wonderful stay. We do hope you are able to visit us for a longer stay next time. Many Thanks, The Bingham Team

8/10 不錯

Harriet

讚好：職員與服務、住宿狀況和客房舒適度
Richmond
Lovely hotel
Aman 於 2018年5月8日的回應
Thank you for your feedback! Kindest Regards, The Bingham Team

10/10 優異

m (poole)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect boutique hotel
lovely stay, great location, great service, comfy bed.
於 2018 年 2 月住了 1 晚
Aman 於 2018年5月8日的回應
Thank you for your feedback! Kindest Regards, The Bingham Team

10/10 優異

Haitch (Sydney)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel..Close to everything.
We love this hotel.. It’s by far the nicest place in Richmond. Get a room overlooking the Thames. And the breakfasts are sensational. This is our 4th stay.
於 2017 年 12 月住了 1 晚
Aman 於 2018年5月8日的回應
Thank you for the great review, we are so glad you enjoyed yet another stay. We truly look forward to having you back with us again soon! Kind Regards, The Bingham Team

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bingham is lovely
Wonderful small hotel with views of the river Thames, easy walk to Richmond pubs and restaurants and the train. Easy drive to kew gardens. My favorite was the gigantic copper bathtub!
於 2017 年 9 月住了 3 晚
Aman 於 2018年5月8日的回應
We are so glad to hear you enjoyed your time with us. We are very happy to hear you used our bath tub. Thank you for taking the time to leave such a lovely review. Kind regards, The Bingham team.

10/10 優異

Ian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pricey but high standard
Vey good; food excellent
於 2017 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel close to Richmond centre
Good hotel close to Richmond centre. Only downside was there was no UHT milk in the room and didn't want to have to go down to reception to get any in morning in pyjamas so just had black tea. I'm sure the staff would have brought some up but don't like to bother them.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Evelyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel overlooking the Thames
Attended a wedding reception at the hotel. The food was excellent and the staff were professional, efficient and helpful. An ideal intimate wedding venue.

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Jonathan

讚好：職員與服務
不滿：客房舒適度

4/10 欠佳

experienced (H)

不滿：職員與服務、住宿狀況和客房舒適度
This hotel leaves a lot to be desired...
No parking to pull up a taxi. No lift and the staff ask would you like "assistance" up 4 flights of stairs with your case! When we rang down for assistance with the heating during a very cold night of one degree, we were told " sure you're only staying one night, you'll be leaving tomorrow!" This cost £250 plus £32 for two breakfasts. I would have to say..... Management need to spend some time in other hotels similar and see how they should get their act together. I'd prefer to describe his "hotel" as a b&b.

8/10 不錯

kdunn (Newport, UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
I was very impressed with the quality of the hotel and the room, and felt it was pretty good value. It had black out blinds and the bed was very comfortable. The only issue I had (and why I dropped it by one star rating) was with the wifi. I needed to do work in the evening but could not get a strong enough wifi signal in my room or my colleague's ('William' and 'Charon' on the top floor of the hotel), even after the receptionist reset one of the routers. So I had to sit in the bar area to use the wifi, which itself is a lovely room and luckily wasn't busy that evening but a little inconvenient.

8/10 不錯

Su from SK (Korea)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very cosy hotel in beutiful small city
We stayed 4 days to visit London. We loved hotel for its service(kind people an good restaurant) and its location(30min. from center of london and Richmont is a really lovely city!). Only weakness is its room size. It was same size as bathroom. Quite strange. ^^