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OYO 溫布利球場拱門酒店的評價

3 out of 5
OYO 溫布利球場拱門酒店
324 Harrow Road, Wembley, England

評價

7.2

不錯

10 分評分，優異；413 則評價中有 96 則" "
8 分評分，不錯；413 則評價中有 153 則" "
6 分評分，一般；413 則評價中有 75 則" "
4 分評分，欠佳；413 則評價中有 41 則" "
2 分評分，很差；413 則評價中有 48 則" "

8.2/10 

整潔度

7.2/10 

職員與服務

6.8/10 

設施服務

7.6/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Siu Wai

沒有水煲和杯，沒有wifi

4/10 欠佳

Patricia

不滿：職員與服務和設施服務
I did not like the Sewage smell in the room i had to open the window all day and night to let the smell out and use the fan. I was not aware that coffee area was only at reception area as no one told me. The noise was loud and didn't stop like they said until 1am so i was lucky (as there was a sign stating it would be noisy till 2am fridays and saturdays)
於 2024 年 5 月住了 1 晚

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
This is a good but basic hotel. Functions very well if you go to bed late. The parties downstairs can be quite noisy. Not a problem for myself. I would not take children there. And if aircon is a must and a fan is not wht you like then look elsewhere. These things said a good place to stay. Especially if you like a good pub.
於 2024 年 5 月住了 1 晚

8/10 不錯

Patrick

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay for a couple nights. Room was small but we weren't in the room except to sleep. Good restaurant downstairs. Everyone there was very helpful. 5min walk to Wembley Stadium!!
於 2024 年 4 月住了 2 晚

6/10 一般

Christopher

讚好：職員與服務
不滿：設施服務和住宿狀況
Room and bathroom were clean, but bathroom smelt of damp. TV didn’t work. No tea and coffee making facilities.
於 2024 年 4 月住了 1 晚

6/10 一般

Andreas

伴侶同遊
讚好：職員與服務
Nettes Hotel, jedoch fehlt ein Föhn im Badezimmer, der Zustand der Einrichtung ist auch nicht der Beste. Aber sonst völlig ok.
於 2024 年 4 月住了 3 晚

2/10 很差

RAVICHANDRA

不滿：整潔度、職員與服務和住宿狀況
I stayed only 5 hours and no water for shower also. I demand my money to be returned
於 2024 年 4 月住了 1 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value property with good transport links

8/10 不錯

Daniel

於 2024 年 4 月住了 1 晚

8/10 不錯

Ishy

於 2024 年 2 月住了 1 晚

8/10 不錯

Harry

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value room, clean and comfortable.
於 2024 年 1 月住了 4 晚

6/10 一般

Dylan

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Bed bugs
The hotel and staff where nice. But unfortunately the beds was not clean. As i got bitten by bed bugs. And ended spending tye next day at A &E as i had a reaction and my face swelled up. Did inform the staff there was apologies and the moved me to another room. But i ended up checking out 1 day early as the room i got moved to. When looking at bed sheets i could see someone else hair
於 2024 年 1 月住了 3 晚

8/10 不錯

Chris

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

4/10 欠佳

Philip

於 2024 年 1 月住了 1 晚

6/10 一般

Ricky

讚好：整潔度、職員與服務和住宿狀況
Decent
Overall good, mainly two issues. Firstly, I booked my stay on Friday which unfortunately coincided with DJ night, therefore, couldn’t get a sleep till late as the music was loud and speakers vibrations rippled through the room. Second no fridge in the room.
於 2023 年 12 月住了 1 晚

8/10 不錯

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would recommend
No one available at check in. Only one key to the room given despite 2 of us staying. This hotel doesn't offer breakfast. Issue with the thermostat in the shower. Really clean room. Very comfortbale beds. Minor issues with shower and lack of pillows dealt with very promptly and with no fuss. Very close to wembley and facilities. Would stay again, just advise anyone who wishes to stay to plan ahead for breakfast.
於 2023 年 12 月住了 3 晚

6/10 一般

PARULBEN

讚好：整潔度和住宿狀況
不滿：職員與服務
Everything Okk but the problem is that if you need anything For anything you want nobody is there. There is no shampoo or no extra facilities there as per the price excellent but they need to improve as well the room facilities
於 2023 年 12 月住了 2 晚

8/10 不錯

Anne Marie

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was apprehensive on the approach as the area looked run down. However the property was surrounded by a well kept gated area. It was clean and the room was adequate for a over night stop after a show at the OVO, which was very walkable. There are no tea and coffee facilities in the room but there is a 24hr station at the reception for tea and coffee. It was unclear if the water in the room was drinkable so we opted to get some bottled water. The bathroom was very clean. I would definitely book again and recommend
於 2023 年 11 月住了 1 晚

10/10 優異

David

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location 15 minutes walk to tube .clean but basic facilities red hot shower .lovely bar area serving late with late with a disco of
於 2023 年 11 月住了 1 晚

10/10 優異

Thomas (St Albans)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Basic but good accommodation above a pub a stones throw from Wembley Stadium. Room was warm, bed comfortable and all clean. Lovely big TV in the room but no kettle or hairdryer. However hot / cold water and tea coffee making facilities in communal area. Being above a pub I imagine it could be noisy on a Friday night / weekend but I stayed mid week and it was pleasantly quiet. Overall better than I expected and I would stay there again.
於 2023 年 11 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
不滿：客房舒適度
Hotel per teenager
Hotel carino e pulito. Problema molto grande che sotto l'albergo c'è un locale che mette musica techno fino oltre la mezzanotte. Non ideale per riposare
於 2023 年 11 月住了 1 晚

6/10 一般

Oliver gw

讚好：住宿狀況
Nice place
It was perfect for Wembley stadium, i would say that Wembley park was a bit closer than Wembley Central, the room eas perfect for one person and the bathroom was exceptional 👌, yes there was load mudic but it does say music till 1pm
於 2023 年 11 月住了 3 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Anna-Marie

於 2023 年 11 月住了 1 晚

8/10 不錯

Adele

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Good location to wembley park, room was comfy and clean, bathroom was nice and bar below was fun and friendly to visit after the concert- would recommend as a base
於 2023 年 11 月住了 1 晚

8/10 不錯

Emma

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Stayed here to avoid travelling back after the football, no complaints. It can be noisy but it's nothing unexpected for a pub/hotel. It was a Tuesday night and the music didn't go on late. Great location of using Wembley Stadium, Arena or LDO shopping
於 2023 年 10 月住了 1 晚
Joey 於 2023年11月6日的回應
Hi Emma, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

10/10 優異

Vincent

伴侶同遊, 商務旅客
The room is a good size as is the bathroom. Looks new. Very comfortable. All good - one point for improvement. Put a large OYO sign outside, where it can be seen. Thank you.
於 2023 年 10 月住了 1 晚
Joey 於 2023年11月6日的回應
Hi, Vincent! We are elated to know that you liked our services. Regards, Joey

2/10 很差

Christina

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don’t stay here.
The area around the hotel is not safe. While there is security, there were multiple drug deals happening in the outdoor restaurant. The staff had to push and force locals outside the gated area. It’s a poor area which is unsafe. When we asked for a refund, we were told the manager was ‘partying” and unavailable.
於 2023 年 9 月住了 3 晚
Tim 於 2023年11月6日的回應
Apologies for the problems you had faced, Christina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 很差

Jennifer

商務旅客
不滿：職員與服務
Extremely disgusting
於 2023 年 9 月住了 1 晚
Barbara 於 2023年11月6日的回應
Hi, Jennifer! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 優異

Maya

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff that work here were extremely kind and helpful and there are great places to eat near by that you can easily walk to! They even offered to help me take my luggage up and down the stairs! Highly recommend!
於 2023 年 9 月住了 4 晚

10/10 優異

michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Very comfortable room great powerful shower. Very convenient for stadium. Staff very friendly and helpful
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月12日的回應
Thank you for rating us with such awesome words, Michelle! We will strive to keep up with your expectations always. Regards, Ava

6/10 一般

Victoria

讚好：整潔度和住宿狀況
Honest review
We arrived on a Friday, the music downstairs went on until 1.00am, there was no way to block it out unfortunately, so it was hard to sleep. The TV in the room had no signal, so we had to use our phones to watch anything. There was only 2 fairly flat pillows. No one was at reception, so we couldn’t request any more pillows or ask about the tv. Excellent place for the stadium, pub downstairs and restaurant were top notch and the downstairs staff were very polite. Could do with access to a hairdryer. Spotlessly clean
於 2023 年 8 月住了 2 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務和住宿狀況
Excellent venue
於 2023 年 8 月住了 2 晚

4/10 欠佳

HEMA

於 2023 年 8 月住了 1 晚

10/10 優異

olusola

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Surprisingly decent for the low price I paid! Pleasantly surprised indeed. Will definitely visit again!
於 2023 年 8 月住了 1 晚

10/10 優異

Sam

於 2023 年 7 月住了 1 晚

10/10 優異

Juan Carlos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
La estancia muy buena ,el hotel muy limpio y amplio Lis cuartos ,buena vista y lo bueno abajo está un bar q no necesitas salir si no te apetece al centro de la ciudad ,la verdad muy agradable ✌️
於 2023 年 7 月住了 1 晚
Barbara 於 2023年7月15日的回應
Thanks for rating us, Carlos! Your review made our day. We hope to delight you with our services. Regards, Barbara

8/10 不錯

Nisha

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean rooms and excellent helpful staff. Will stay again. Only negative is it doesn’t have any elevators.
於 2023 年 6 月住了 1 晚
Barbara 於 2023年7月15日的回應
Hi, Nisha! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara

8/10 不錯

Claire

讚好：整潔度和住宿狀況
No one was at reception when I arrived and I waited for 20 minutes then had to go find someone in the pub downstairs as I arrived at 3.15 and needed to get ready for an event at the stadium.
於 2023 年 7 月住了 1 晚
Barbara 於 2023年7月15日的回應
Thanks for your kind and lovely words, Claire! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 不錯

Peggy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for the price
The hotel is better than you would expect for the price. It’s really clean and good modern decor. The main thing is it’s above a bar and there is music on a Friday night. I wanted to have quiet so I was kindly upgraded for free to a better room which was a bit further from the bar. No kettle in the rooms tho - you have to go to reception to use the water machine there.
於 2023 年 6 月住了 1 晚
Barbara 於 2023年7月15日的回應
Hi, Peggy! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

8/10 不錯

Alireza

讚好：整潔度和職員與服務
Noisy
於 2023 年 6 月住了 3 晚
Barbara 於 2023年7月15日的回應
Thank you for rating us with such awesome words, Alireza! We will strive to keep up with your expectations every time. Regards, Barbara

2/10 很差

Vincent

於 2023 年 6 月住了 1 晚
Noah 於 2023年7月15日的回應
Hi, Vincent! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

2/10 很差

Jayne

於 2023 年 6 月住了 1 晚
Dewi 於 2023年7月15日的回應
Hey, Jayne! Thanks for notifying us and we do regret the hassle faced. Your feedback will help us in handling future guests more diligently. Request you to treat this as an exception and we will look forward to serving you better. Have a wonderful day! Regards, Dewi

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean, bright room, great value
於 2023 年 5 月住了 1 晚
Lisa 於 2023年6月3日的回應
Heartfelt gratitude for sharing this, Lisa! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Lisa

10/10 優異

Pamela

於 2023 年 5 月住了 1 晚
Barbara 於 2023年7月15日的回應
We are happy to see you liked the stay, Pamela! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Barbara

8/10 不錯

Nancy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had to quickly find a hotel for the night when most of London was booked. Our flight was late and we missed a connecting flight. It was further from London (expensive taxi rides)than we wanted but they had a room. Had to get back to the airport, so we left at 5 in the morning. The shower water was really hot. Minimal accommodations but the price was right for a very short stay. Attendents were great!
於 2023 年 5 月住了 1 晚
Ava 於 2023年5月31日的回應
Hi Nancy! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa

10/10 優異

Robin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Ava 於 2023年5月18日的回應
Hey, Robin! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

4/10 欠佳

William

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
If COVID was not a thing it would of been ok
Customer service was welcoming, but that was the highest point. The bed felt uncomfortable, bedframe was sticking, the hygiene was don't enough a thing. It felt like the bed sheets (which had a plastic tag thing on the inside) and towels things updated from the previous guest but then the towels were looking quite tired. I would attach photos but it doesn't seem to let me upload
於 2023 年 4 月住了 1 晚
Ammy 於 2023年4月19日的回應
Apologies for the problems you had faced, William! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 優異

Jeremy

讚好：整潔度
於 2023 年 4 月住了 1 晚
Ammy 於 2023年5月10日的回應
Hi, Jeremy! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 一般

Tina

多人同遊
讚好：整潔度和職員與服務
Great location for Wembley. Over a pub , we were lucky as it was fairly quiet , though probably on disco nights it could be noisy as window opened as room so hot! Bed was very hard and only one thin pillow. Tea/ coffee facilities in corridor. Newly decorated.
於 2023 年 4 月住了 1 晚
Eva 於 2023年4月6日的回應
Thank you for your valuable feedback, Tina! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva