開放式套房, 1 張加大雙人床, 無障礙, 廚房 (Apartment Style) | 高級寢具、迷你吧、房內夾萬、書桌

倫敦希斯路巴斯路駐橋套房公寓酒店 (IHG 旗下酒店)的評價

4 out of 5

評價

9.4

完美

10 分評分,優異;1002 則評價中有 747 則" "
8 分評分,不錯;1002 則評價中有 188 則" "
6 分評分,一般;1002 則評價中有 36 則" "
4 分評分,欠佳;1002 則評價中有 13 則" "
2 分評分,很差;1002 則評價中有 18 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

真實旅客

商務旅客
讚好:整潔度
Not good as expectipn
於 2024 年 1 月住了 1 晚

8/10 不錯

Chi Fai

於 2023 年 10 月住了 1 晚
Shalu 於 2023年11月1日的回應
Dear Chi Fai, Thank you for staying with us and for taking the time to share your valuable feedback. We very much look forward to welcoming you back with us soon.Kind Regards, Shalu Lobby Manager

8/10 不錯

Peter

於 2023 年 9 月住了 1 晚

10/10 優異

Wai Choi

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Clean n Convenient.
於 2023 年 8 月住了 1 晚
Shalu 於 2023年8月18日的回應
Dear Wai Choi, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to see that you enjoyed your stay and found our Hotel clean and convenient. We look forward to welcoming you back with us soon. Kind Regards,Shalu Lobby Manager

10/10 優異

Tze Kwan Ada

於 2023 年 8 月住了 1 晚
Shalu 於 2023年8月8日的回應
Dear Tze Kwan Ada, Thank you for staying with us and for taking the time to share your valuable feedback with us. I am glad to read that you had enjoyed your stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

8/10 不錯

Chun Man

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
家庭出遊
整潔度一般,梳化床較硬不舒適。
於 2023 年 7 月住了 1 晚
Glenda Fernandes 於 2023年7月15日的回應
Dear Chun Man,Thank you for staying with us and thank you for taking the time to share your valuable feedback with us. My apologies for the inconvenience caused to you. We have passed on the information to the concern department.We very much look forward to welcoming you back with us soon, to win your entire satisfaction in our property and service. please feel free to contact me on my email address gsm3@hiheathrowbathroad.com and I will be more than happy to assist you further.Hope you will give us opportunity to serve again while travelling to London Heathrow.Kind RegardsGlenda FernandesReception manager

10/10 優異

Shek Lam

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚
Reva D'sa 於 2022年11月24日的回應
Dear Shek Lam,Thank you for giving us excellent score. We are glad to see that you liked our hotel.We will be looking forward to welcome you for another great stay. Kind regards,Reva D'sa Guest Service Manager

8/10 不錯

KENG HO

讚好:整潔度和客房舒適度
於 2020 年 8 月住了 13 晚
Edna 於 2020年9月30日的回應
Dear Guest, thank you for staying with Staybridge Suites, London Heathrow, Bath Road and delighted to have your reviews and comments. Great to know that you have liked our Hotel and overall facilities. We sincerely appreciate your feedback We look forward to hosting you again soon for another fantastic experience with us. Thank you. Kind Regards Edna Rodrigues Guest Service Manager.

10/10 優異

meng

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店班车或免费公交去希思罗机场很方便
非常漂亮的公寓 房间大,早餐也不错。很适合之后去机场。门口的路对面公交车423可以到希斯罗T5 免费,酒店班车是6磅一个人。 但是过马路附近没有人行横道,这是唯一谈不上不足的不足。 晚上赶上了酒店活动,happy hour 免费饮品和小吃。
於 2020 年 2 月住了 1 晚
Agi 於 2020年2月18日的回應
Dear Guest, Thank you for staying in Staybridge Suites, London Heathrow, Bath Road and delighted to have your reviews and comments . Great to know that you have liked our Hotel and overall facilities . We sincerely appreciate your feedback. Hoping to welcome you again to your Home away from Home, Staybridge Suites, London Heathrow, Bath Road . Thank you. Kind Regards Agnieszka Roginska Guest Service Manager

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
不错的酒店
入住时办理入住手续,服务员再三想调整我预定好的房型,另外有备注希望安排相邻房间,但还是隔了一间…其他体验都很好!
於 2019 年 8 月住了 1 晚
Agi 於 2019年9月2日的回應
Dear Guest, Thank you for staying in Staybridge Suites, London Heathrow, Bath Road and delighted to have your reviews and comments . Great to know that you have liked our Hotel and overall facilities . We sincerely appreciate your feedback. Hoping to welcome you again to your Home away from Home, Staybridge Suites, London Heathrow, Bath Road . Thank you. Kind Regardsr

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
DJana 於 2019年6月24日的回應
Dear Guest, Its wonderful to read your review and we sincerely appreciate for your stay in Staybridge Suites, London Heathrow, Bath Road . Great to know that you have enjoyed your stay in our Hotel. Hoping to welcome you soon to your Home away from Home, Staybridge Suites, Bath Road. Kind Regards Dipesh Jana Operations Manager

8/10 不錯

Katherine (Surrey)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Anurag Bisht 於 2024年5月3日的回應
Dear Katherine,Thank you so much for your feedback.We are happy to hear that you had comfortable stay with us and liked the overall experience.Your feedback is highly important to us and will surely be shared with our team members.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

8/10 不錯

sabiah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Internet and network was not that great in the rooms
於 2024 年 4 月住了 2 晚

8/10 不錯

Earl

家人同遊
讚好:整潔度、設施服務和住宿狀況
Pretty standard airport hotel. Only complaint; we had requested adjoining rooms for us and our kids. The staff originally had adjoining rooms for us, let us check in to one, but said the other wasn't available yet as it was being cleaned. Check back later. We did check back later only to find out that the room had been given to someone else.
於 2024 年 4 月住了 1 晚
Shalu 於 2024年4月25日的回應
Dear Earl, Thank you for staying with us and for taking the time to share your valuable feedback. I am sorry to see that only one of the adjoining rooms that had originally been assigned to you were given. Please accept our sincerest apologies for any inconvenience this may have caused.Your experience has been shared with our Front Office Department to ensure that this situation does not reoccur. We thank you once again and we hope to welcome you back with us soon should your travels bring you to London Heathrow. Kind Regards, Shalu Lobby Manager

10/10 優異

Francisco

讚好:整潔度、職員與服務和住宿狀況
I will stay here again
於 2024 年 4 月住了 1 晚
Anurag Bisht 於 2024年4月21日的回應
Dear Francisco,Thank you so much for your valuable feedback.We are happy to hear that you had an amazing stay with us.Your feedback is important to us and will surely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

jodi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy and convenient to travel at Heathrow
於 2024 年 4 月住了 1 晚
Anurag Bisht 於 2024年4月13日的回應
Dear Jodi,Thank you so much fro your valuable feedback.We are happy to see that you had an amazing stay with us and liked the location of our hotel.Your feedback is highly important to us and will definitely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Kek Ming (IRVINE)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Anurag Bisht 於 2024年4月12日的回應
Dear Kek,Thank you so much for your valuable feedback.We are happy to hear that you had a comfortable stay with us and liked the overall experience of our hotel.Your feedback is important and will surely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Christa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 1 晚
Shalu 於 2024年4月11日的回應
Dear Christa, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had a great stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

8/10 不錯

Monica

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This small hotel was a real surprise. Our first time in London, we picked this option completely blind, guided by the location on the map and the reviews. Well, it did not disappoint. The property itself is very quintessential London. The street is very quite but just around the corner, half a block a way, the area comes to live with shops, restaurants and bars, and three tube stations (2 lines). Hyde Park a short walking distance. The property was clean, comfy beds, nice linens and generous breakfast at a very reasonable price. Staff was very kind and helpful when we had questions. We will definitely stay at this property again. Hopefully soon!
於 2024 年 4 月住了 1 晚
Shalu 於 2024年4月10日的回應
Dear Monica, Thank you for staying with us and for taking the time to share your valuable feedback. I am so pleased to read that you had enjoyed your stay and that the room and facilities of our Hotel were to your liking and convenient for your travels.I will be sharing your positive feedback and compliments regarding our helpful staff across the entire Hotel team.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 優異

Eduard

於 2024 年 4 月住了 2 晚

10/10 優異

Romano

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir hatten einen tollen Aufenthalt. Das Hotelpersonal war sehr aufmerksam und zuvorkommend.
於 2024 年 4 月住了 3 晚
Anurag Bisht 於 2024年4月9日的回應
Dear Romano,Thank you so much for your valuable feedback.We are pleased to know that you had a great stay and enjoyed your trip.Your feedback is highly important to us and will surely be shared with the our team members in which i believe you have intended to.Once again thanking you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

8/10 不錯

Alison

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Positive points: lovely room, can’t fault the facilities at all. Convenient for the airport and parking is a real bonus, as was social hour. Negative point: receptionist said she’d booked a minicab for 0425 as requested but she hadn’t, causing us considerable anxiety. The night receptionist was very helpful and he organised a taxi so we were at the airport by 0515. I would definitely stay here again.
於 2024 年 4 月住了 1 晚
Anurag Bisht 於 2024年4月9日的回應
Dear Alison,Thank you so much for your feedback.We are pleased to know that you liked the facilities of our hotel and had a comfortable stay with us.I am however sorry to read of your concerns with regards to booking a cab which was missed by one of our team member, but i believe my night team did manage to book you one on your mentioned time.I once again apologies for the trouble which was faced by you and hoping to serve you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Chandar (White Plains)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to airport (T5) and very quiet place. Breakfast was great too. Overall friendly staff and environment. Excellent for family visit for London attractions.
於 2024 年 3 月住了 3 晚
Anurag Bisht 於 2024年4月6日的回應
Dear Chandar,Thank you so much for your valuable feedback.We are pleased to know that you enjoyed your breakfast and liked the location of our hotel.Your feedback is important to us and will surely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

8/10 不錯

HERNAN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful English buffet breakfast included
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年4月5日的回應
Dear Hernan,Thank you so much for your valuable feedback.We are happy to hear that you had a great stay with us and liked the hotel breakfast.Your feedback shall definitely be shared with our team members in which i believe you have intended to.Once again thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

8/10 不錯

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 6 晚
Anurag Bisht 於 2024年4月1日的回應
Dear Richard,Thank you so much for your feedback.We are happy to hear that you had a great stay with us.Your feedback shall surely be shared with our higher management.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Convenient location with bus stop outside the front door. Excellent breakfast. Room was well appointed.
於 2024 年 3 月住了 3 晚
Anurag Bisht 於 2024年4月1日的回應
Dear Mark,Thank you so much for your valuable feedback.We are pleased to hear that you liked the location of our hotel and enjoyed the breakfast.Your feedback is important to us and shall surely be shared with our team members.Once again thanking you and we hope to serve you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Julio César

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ok
於 2024 年 3 月住了 3 晚
Anurag Bisht 於 2024年3月31日的回應
Dear Julio,Thank you so much for your feedback.We are pleased to hear that you had a comfortable stay with us.Your feedback is highly important and will surely be shared with our team members.Once again thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

VICMARI

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年3月31日的回應
Dear Vicmari,Thank you so much for your feedback.We are happy to hear that you had a great stay with us.Your feedback is highly important and will surely be shared with our team members.Once again thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager

8/10 不錯

Kulvinder

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cleaning needs to be more detailed.
於 2024 年 3 月住了 4 晚
Shalu 於 2024年3月30日的回應
Dear Kulvinder,Thank you for staying with us and for taking the time to share your valuable feedback. I am disappointed to read that the cleanliness of our property did not meet your expectations.I will be sharing your feedback with our Housekeeping team to ensure that thorough checks are done once the cleaning process has been completed.We thank you once again for your valuable feedback and we hope to welcome you back with us soon.Kind Regards,ShaluLobby Manager

10/10 優異

Laura (Rogers)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Daiviel

讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 3 月住了 1 晚
Shalu 於 2024年3月27日的回應
Dear Daiviel, Thank you for staying with us and for taking the time to tell us about your experience at Staybridge Suites LONDON - HEATHROW BATH ROAD. I am glad to read that you had enjoyed your stay with us. We very much look forward to welcoming you back with us soon. Sincerely,Shalu Pal Lobby Manager

6/10 一般

Tingting

於 2024 年 3 月住了 1 晚

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Plenty of space. Conveniently located close to bus stops for the airport. Staff was excellent.
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年3月23日的回應
Dear Robert,Thank you so much for your valuable feedback.We are happy to hear that you liked the location of our hotel and had a comfortable stay with us.Your feedback is of high importance to us and will surely be shared with our team members by which i believe you have intended to.Once again thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Hazel

伴侶同遊
Excellent facilities; staff very friendly and helpful; quiet and very clean.
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年3月23日的回應
Dear Hazel,Thank you so much for your valuable feedback.We are happy to see that you liked the cleanliness and the facilities of our hotel.Your feedback shall definitely be shared with our team members by which you have intended to.Thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Jeff

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The apartment suite was perfect and hotel facilities were equally as good!
於 2024 年 3 月住了 2 晚
Anurag Bisht 於 2024年3月21日的回應
Dear Jeff,Thank you so much for your valuable feedback.We are pleased to hear that you liked the apartments and the facilities of our hotel.Your feedback is of utmost important to us and will surely be shared with our team members by which you have intended to.Thanking you and hoping to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

SANDEEP

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will stay again
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年3月20日的回應
Dear Sandeep,Thank you so much for your feedback.We are happy to hear that you had a comfortable stay with us.Your feedback is highly important and will surely be shared with our team members.Once again thanking you and we hope to serve you again.Regards,Anurag BishtLobby Manager

10/10 優異

Kathleen

讚好:整潔度、職員與服務和住宿狀況
Great rooms, convenient restaurant and easy shuttle to the airport.
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年3月20日的回應
Dear Kathleen,Thank you so much for your valuable feedback.We are happy to hear that you liked the hotel rooms and enjoyed the facilities of the shuttle bus service. Your feedback is highly important to us and will surely be shared with our team members.Once again thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Wei

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay before leaving UK. Brilliant room service and front desk. Gourmet breakfast. Big room space.
於 2024 年 3 月住了 1 晚
Shalu 於 2024年3月19日的回應
Dear Wei, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had enjoyed your stay.Your positive feedback regarding our teams will be shared amongst all of our colleagues.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 優異

Darrell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Top notch staff. Extremely clean and quiet. Bus stop is in front of the hotel, giving easy access to airport and the tube
於 2024 年 3 月住了 5 晚
Shalu 於 2024年3月18日的回應
Dear Darrell, Thank you for staying with us and for taking the time to share your valuable feedback. I am pleased to hear that the Hotel and facilities were to your liking and that the location was convenient for your travels.Our top notch teams will be notified of your compliments.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff. Easy airport access. Pleasant stop.
於 2024 年 3 月住了 1 晚
Anurag Bisht 於 2024年3月13日的回應
Dear William,Thank you so much fro your valuable feedback.We are pleased to hear that you liked the location of the hotel and had a pleasant stay.Your feedback is of high importance and will surely be shared with our team members by which i believe you have intended to.Thanking you and we hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Curtis

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
Shalu 於 2024年3月7日的回應
Dear Curtis, Thank you for staying with us and for taking the time to share your valuable feedback. I am glad to read that you had an excellent stay.We very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

8/10 不錯

greg

多人同遊
讚好:整潔度、職員與服務和住宿狀況
One night stay only, all good
於 2024 年 2 月住了 1 晚
Anurag Bisht 於 2024年3月1日的回應
Dear Greg,Thank you so much for your feedback.We are pleased to know that you had a great stay and enjoyed your trip.Your feedback is important and will surely be shared with our team.Thanking you and hope to welcome you back again.Regards,Anurag BishtLobby Manager

10/10 優異

Cherry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent. We like our room so much. My kids love the breakfast buffet.
於 2024 年 2 月住了 2 晚
Shalu 於 2024年2月28日的回應
Dear Cherry,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience. I am thrilled to read that you had an excellent stay and that the room was to your liking.It is also wonderful to hear that your children enjoyed the breakfast buffet, I will be sharing your compliments with the entire team.We look forward to welcoming you back with us soon. Sincerely,Shalu Lobby Manager

4/10 欠佳

Phyllis

家人同遊
The receptionist's preoccupation during check-in pointed to an inadequate level of service. Additionally, there was only one hand towel and one face towel in the room, which is insufficient for two people.
於 2024 年 2 月住了 1 晚
Shalu 於 2024年2月28日的回應
Dear Phyllis,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience.I am sorry to hear of your arrival experience which did not meet your expectations. Please be assured that this is not of our usual standards and we will use your comments to coach our team in order to provide a better experience in the future.Please note, additional towels are kept in the wardrobe, should they be missing, extra towels can be requested for via our Front Desk.Again, thank you for sharing your comments and we hope to welcome you back with us should your travels bring you to London Heathrow.Sincerely,Shalu Lobby Manager

10/10 優異

Desmond

讚好:整潔度、職員與服務和住宿狀況
Excellent in all
於 2024 年 2 月住了 2 晚
Anurag Bisht 於 2024年2月13日的回應
Dear Desmond,Thank you so much for your valuable feedback.We are pleased that you had a comfortable stay and enjoyed your trip.Hoping to welcome you back again.Regards,Anurag BishtLobby Manager

8/10 不錯

Raymond

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 6 晚

10/10 優異

Alexandra

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location, 10 mins from terminal 5, bus stop just outside the hotel. Busses every 10 mins or so to and from the terminal. Staff were very helpful, reception and particularly breakfast staff. Room was spotless, kitchen facilities good, bed was super comfy, bedding and pillows great quality. Happy customers, will book here again if travelling from/to Heathrow. Adjoining hotel has a bar and restaurant which were both relaxing and the food was good for an airport hotel, service was excellent there, staff were nice, happy and friendly.
於 2024 年 1 月住了 1 晚
Shalu 於 2024年1月24日的回應
Dear Alexandra, Thank you for staying with us and for taking the time to share your valuable feedback. I am thrilled to read that you had enjoyed your stay.I will be sure to share your positive feedback regarding our friendly and helpful teams with all.It is also wonderful to hear that you would return to stay with us in the future!We thank you once again for your valuable feedback and we very much look forward to welcoming you back with us soon. Kind Regards, Shalu Lobby Manager

10/10 優異

Kate

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great airport hotel.
Exceeded our expectations, large family room for a great price. Really nice breakfast, friendly staff.
於 2024 年 1 月住了 1 晚

2/10 很差

George

於 2024 年 1 月住了 1 晚

10/10 優異

Julie

於 2024 年 1 月住了 1 晚