住宿內酒吧

滑鐵盧偷渡者的評價

4 out of 5
滑鐵盧偷渡者
137-139 Lower Marsh, London, England

評價

8.4

很好

10 分評分,優異;193 則評價中有 98 則" "
8 分評分,不錯;193 則評價中有 57 則" "
6 分評分,一般;193 則評價中有 18 則" "
4 分評分,欠佳;193 則評價中有 9 則" "
2 分評分,很差;193 則評價中有 11 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

Roy

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
The worst experience
於 2024 年 4 月住了 8 晚
Joao 於 2024年4月29日的回應
Dear Roy,We are truly sorry to hear that your experience fell short of expectations during your stay at Stow-Away Waterloo. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific concerns so that we can address them effectively. Please feel free to reach out to us directly so that we can discuss your experience further and work towards a resolution. Our aim is to ensure that all our guests have a comfortable and enjoyable stay, and we regret that we did not meet this standard during your visit.We hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 7 晚
Laura, Stow-Away Team 於 2019年12月2日的回應
Thank you. We hope to see you again soon.

10/10 優異

Momo (Taiwan)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, room facilities are complete
於 2019 年 9 月住了 4 晚
Laura. Stow-Away 於 2019年10月10日的回應
Thank you for your kind review. We are glad you liked the apartment and had a pleasant stay. We look forward to seeing you again.

6/10 一般

真實旅客

不滿:職員與服務
於 2019 年 9 月住了 9 晚
Laura, Stow-Away Team 於 2019年10月10日的回應
Thank you for kindly spending some time to rate us. Please do contact us, if you would like to discuss any aspects of your stay further. We would be more than happy to assist.

10/10 優異

真實旅客

於 2019 年 7 月住了 7 晚
Laura, Stow-Away Team 於 2019年8月13日的回應
Thank you very much for rating us so highly. We really happy to know you have enjoyed staying at Stow-Away by Bridgestreet.

10/10 優異

Curtis (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent. The best stay in UK that I have ever had!
於 2019 年 4 月住了 2 晚
Laura, Stow-Away Team 於 2019年4月28日的回應
It is a delighted to read such a nice review. Thank you very much for choosing to stay with us and for your time spent leaving us a feedback. we really hope to see you as our guest again one day! With Kind Regards

8/10 不錯

Anna

商務旅客
讚好:整潔度、設施服務和住宿狀況
This pod was great for a short stay and in a great location. to walk to the Southbank. Only downside is that we didn't receive the check in information until an hour later than the check in time which was a tad frustrating.
於 2024 年 2 月住了 4 晚
Annette 於 2024年3月9日的回應
Dear Ann, Thank you for your review and for choosing stowaway, I'm happy that you enjoyed your stay with us and look forward to having you again as a guest at Stowaway. Kind Regards Annette

10/10 優異

Korynne

讚好:整潔度和住宿狀況
Stow-Away had some of the most efficient use of time and space I’ve ever seen! All staff were friendly and answered FaceTimes, emails and calls promptly. Stow-Away was incredibly accomodating with early check in and late check out. Loved the proximity to the Tube, Big Ben, London Eye and other key tourist attractions & grocery stores everywhere kitchenette made our lives so easy at night. Loved it here and WE WILL be coming back soon!!!
於 2024 年 2 月住了 4 晚
Annette 於 2024年2月29日的回應
Hi Korynne,thank you for your review, we are so happy you enjoyed your stay with us, looking forward in seeing you again.kind regardsAnnette

8/10 不錯

Siti Hartini

家人同遊
讚好:整潔度、設施服務和住宿狀況
Even if the room is not ready yet.... could you pls provide the password from main door for guest to wait in the lobby. It's freezing for us to waiting outside the premise. The window blind is not working, the rest is as expected.
於 2023 年 12 月住了 2 晚
Jay 於 2024年2月6日的回應
Dear guest, We are sorry if you had to wait till your room becomes ready. Please note that the stowaway is a unmanned property and our check-inn time is 4pm and all the password to the main entrance and the apartments gets activated by 3.45pm, but still you have the access to the lobby area. If you are planning to visit us again in the near future and planning of arriving early please request a early check-in so we will try our best to keep your room ready. Looking forward to welcome you to Stowaway soon. Thank you

10/10 優異

Nikki

讚好:整潔度和客房舒適度
於 2023 年 12 月住了 2 晚
Dominic 於 2024年2月3日的回應
Dear Nikki,Thank you for taking the time to review your stay. It was a true pleasure hosting you. We look forward to welcoming you back for another exceptional experience!

8/10 不錯

Lilli

多人同遊
讚好:客房舒適度
不滿:整潔度
Rigtig fint sted, dog var det lidt ærgerligt at der ikke var rengøring på noget tidspunkt. Airconditionen var lidt svær at styre så enten var det for varmt eller for koldt, især på toilettet var det meget koldt. Larmen fra togene var lidt træls i starten, men man vænnede sig hurtigt til det.
於 2023 年 12 月住了 4 晚
Dominic 於 2024年1月7日的回應
Dear Lilli, Thank you for taking the time to review our hotel. We do regret that you had difficulties during your stay. Our reception desk is available 24/7 via phone and email. We would have gladly had our engineers look at your AC unit had we been informed. Additionally. please note that we are happy to replenish amenities, empty bins, etc., during housekeeping hours, whenever requested. It is only full housekeeping service which is limited to every fourth day. We also provide earplugs for lighter sleeping guests, as we are near Waterloo Station. However train traffic usually quiets down around 11:30.Thank you again for choosing the Stowaway Waterloo! We hope to welcome you back in the future!Kind regards,

8/10 不錯

Lloyd

讚好:整潔度和客房舒適度
Nice
Really nice accommodation, clean and excellent use of space. Only issue was noise from air con/ heating system overnight.
於 2023 年 12 月住了 1 晚
Dominic 於 2023年12月8日的回應
Dear Lloyd, Thank you for choosing to stay with us and for sharing your experience. We're delighted that you enjoyed you stay! We are sorry that the air con disturbed your sleep. We have taken the measure of providing earplugs for guests who might require them. Nevertheless we hope to welcome you back soon. Best regards,

2/10 很差

Katharina

不滿:客房舒適度
於 2023 年 11 月住了 6 晚
Dominic 於 2024年2月3日的回應
Dear Katharina,Thank you for taking the time to review your stay. We regret that you felt it left something to be desired. Guest feedback is essential to helping us improve the service we offer. So we would greatly appreciate if you could highlight the areas where we could brush up. Thank you again for staying with us. We look forward to welcoming you back for an improved experience.

10/10 優異

Steve

於 2023 年 12 月住了 2 晚
Dominic 於 2023年12月8日的回應
Dear Steve, Thank you for choosing to stay with us and for your appreciation. We look forward to welcoming you back in the future. Best regards,

6/10 一般

Christine

讚好:整潔度、設施服務和住宿狀況
Good - Modern and clean Help yourself hot drinks Bad - trains and track noise made it impossible to sleep Street is a bit rough, I encountered police chasing down someone on the street didn’t feel safe as I almost got hit by them..
於 2023 年 7 月住了 1 晚
Dominic 於 2023年11月29日的回應
Dear Christine, Thank you for taking the time to write us a review. Thank you for highlighting the cleanliness and modernity of our rooms. We do regret that you had difficulties resting. Waterloo Station is nearby but usually quiets down around midnight when train traffic stops. Additionally, Waterloo Station being a major transport centre means that people of all types are around.Thank you again for joining us. We hope to have the pleasure of welcoming you back in the future. Kind regards,

10/10 優異

Kim

於 2023 年 11 月住了 1 晚
Dominic 於 2024年2月3日的回應
Dear Kim,Thank you for taking the time to review your stay. It was a true pleasure hosting you. We look forward to welcoming you back for another exceptional experience!

6/10 一般

Brian

商務旅客
讚好:整潔度和住宿狀況
Central, clean and comfortable. I was unable to turn the fans off so it was a very noisy night
於 2023 年 11 月住了 1 晚
Dominic 於 2023年11月28日的回應
Dear Brian, Thank you for taking the time to review our hotel. Thank you for highlighting our central location, cleanliness and comfortability! We regret that your stay wasn't quite as restful as it could have been due to the sound produced by the fan. Thank you for raising the issue so we might investigate. Guest feedback is essential to helping us improve the service we offer. We hope to have the opportunity to welcome you back in the future.Kind regards,

10/10 優異

Aine

商務旅客
讚好:整潔度和客房舒適度
Excellent
Really good. Excellent communication throughout. Access to the property was straightforward. Good location close to tube station and shops. The studio was very well equipped, kitchenette more so than expected as had a combo grill microwave as well as a portable induction hob. Hot powerful shower. There was the train noise as covered in other reviews but actually this didn’t really disturb me which was a surprise as I forgot my ear plugs and am used to quiet. A big improvement on usual central London broom cupboard sized hotel rooms I will definitely use again
於 2023 年 11 月住了 1 晚
Dominic 於 2023年11月23日的回應
Dear Aine,Thank you for your kind words regarding your recent stay with us. We're thrilled to hear that you enjoyed our amenities. Acknowledgements such as yours make offering our services that much more enjoyable. We look forward to hosting you again for another delightful experience.Kind regards,Dominic

8/10 不錯

Nicola

於 2023 年 11 月住了 1 晚
Roberto 於 2023年11月16日的回應
Dear Nicola,Thank you for your amazing review, we are happy that you enjoy your time with us.We look forward to welcome you again soon.Regards,

10/10 優異

Burak

讚好:整潔度、設施服務和住宿狀況
I am fully satisfied. Definitely will come again. Very supportive and welcoming. Also like the concept of the Appartment ❤️. Thanks a lot for everything.
於 2023 年 11 月住了 3 晚
Dominic N. 於 2023年11月15日的回應
Dear Burak, Thank you for your kinds words. We truly appreciate your positive feedback! It's fantastic to hear that you enjoyed concept of our hotel and appreciated our staff's attention. Thank you for choosing us, and we look forward to welcoming you back for another great stay! Regards,

4/10 欠佳

Juliet

讚好:整潔度和住宿狀況
Great location. Stayed 2 nights. Did not expect a complete lack of hot water in the shower or both basins despite requesting this be fixed. Communication from Stowaway was uninterest initially they tried to claim this was fabricated until invited to come and see for themselves. Despite this they did not provide a solution for our stay ie. They did not fix the problem or provide us with another room. Do not stay here unless you love freezing cold showers.
於 2023 年 11 月住了 2 晚
Roberto 於 2023年11月10日的回應
Dear Juliette,Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced during your stay. We're truly sorry to hear about the lack of hot water and the communication issues. This falls short of the standards we strive for.Please be assured that we take your feedback seriously, and we're actively working to address the issues you've raised. We appreciate your patience and understanding. If there's anything more we can do to make it right, please don't hesitate to reach out.Best regards,Roberto.

10/10 優異

Harry

讚好:整潔度和客房舒適度
Great accommodation
Great accommodation in a central location. Good communication from Stowaway but very poor from Hotels.com. I suggest booking directly
於 2023 年 10 月住了 1 晚
Dominic N. 於 2023年11月4日的回應
Dear Harry,Thank you for taking the time to write a review. And thank you very much for your kind words about our hotel!We look forward to seeing you in the future.Best regards,

8/10 不錯

Nora

讚好:整潔度和住宿狀況
Esta bien ubicada
於 2023 年 10 月住了 2 晚
Ivan G. 於 2023年10月19日的回應
Dear Nora,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be well located during your stay. Your positive comments are greatly appreciated! If there's anything specific you enjoyed about our location or if you have any suggestions for further improvement, please feel free to share. We hope to welcome you back in the future.Warm regards.

8/10 不錯

Yu

於 2023 年 10 月住了 3 晚
The team at Stow-Away 於 2023年10月8日的回應
Dear Yu, Thank you for taking the time to give us your rating. We hope to welcome you again if ever your travels bring you to London. Kind regards,

10/10 優異

Alex

讚好:整潔度和客房舒適度
Great place to stay
Really enjoyed our stay,in a great location, everything nearby,nice area,the apartments are like the sea containers,but really comfortable and well equipped,good communication with the team, would definitely stay again.
於 2023 年 9 月住了 2 晚
Ivan G. 於 2023年10月3日的回應
Dear Alex,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our location convenient. It's great to know you found our apartments comfortable and well-equipped. We look forward to welcoming you back in the future!

6/10 一般

Nicolas

商務旅客
讚好:整潔度
Trains trains trains…
Le studio container est assez bien agencé et confortable, tout était propre et on peut être très indépendant grâce aux codes. Malheureusement, impossible de dormir puisque l’hôtel est collé à la gare et que des trains passent tout le temps…
於 2023 年 9 月住了 2 晚
Ivan G. 於 2023年9月24日的回應
Dear Nicolas,Thank you for taking the time to share your feedback. We're delighted to hear that you found our container studio well-designed and comfortable, and that everything was clean. We understand your concerns about the proximity to the train station and the noise from passing trains. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we'll strive to enhance your experience on your next visit.Best regards.

8/10 不錯

Jonathan

商務旅客
讚好:整潔度、設施服務和住宿狀況
En général, très bien
於 2023 年 9 月住了 4 晚
Ivan G. 於 2023年9月24日的回應
Dear Jonathan,Thank you for your feedback! We're delighted to hear that you had a great overall experience during your stay. We hope to welcome you back soon!

10/10 優異

Anne

商務旅客
讚好:整潔度和客房舒適度
Ticked all the boxes
This was a great find! Everything you need and perfectly designed for a cozy stay for a night. I read the reviews before arriving, so was armed with earplugs for the sounds of Waterloo trains, so even that didn't bother me at all. Location - fantastic. Shower - dreamy. Bed - surprisingly comfortable. Definitely booking again
於 2023 年 9 月住了 1 晚
Dinesh R. 於 2023年9月20日的回應
Dear Anne,Thank you for taking the time to share your fantastic experience at our hotel. We're thrilled to hear that our location, amenities, and overall ambiance contributed to a cosy and enjoyable stay.Our team works diligently to ensure each guest has a comfortable visit, and it's wonderful to know that our efforts were appreciated. Your intention to book again is the highest compliment we could receive, and we look forward to welcoming you back for another wonderful stay.Best regards,

8/10 不錯

Cheney

伴侶同遊
讚好:整潔度
My spouse and I stayed for one night. We were very happy with the accomodations. Sleek rooms with everything you could need in the kitchen (including a dishwasher, microwave, and hot plate). The bed was a nice king size, shower pressure was good, the electric blinds blacked out the room, and cool USB charging ports bedside. Our morning was a little hectic with the fire alarm going off. The fire brigade came and turned it off. I'm not sure if this is a common occurance because the rooms don't have any option for extra ventilation while cooking.
於 2023 年 9 月住了 1 晚
Ivan G. 於 2023年9月11日的回應
Dear Cheney,Thank you for sharing your feedback with us. We're delighted to hear you enjoyed your stay and found our accommodations comfortable and well-equipped. We apologize for the inconvenience caused by the fire alarm; rest assured, we will look into this matter to ensure it doesn't happen again.We appreciate your visit and hope to welcome you back in the future.Best regards.

6/10 一般

Alexander

商務旅客
讚好:整潔度、設施服務和住宿狀況
Over all decent stay. Very loud in the morning being right next to waterloo station. Had trouble with the code entry and was locked out of my room because the code I was given stopped working. After speaking with support the issue was solved. Tidy and effecient unit, cleaning service was friendly.
於 2023 年 8 月住了 6 晚
Ivan G. 於 2023年9月12日的回應
Dear Alexander,Thank you for sharing your feedback. We're glad to hear you had a decent stay, and we apologize for any inconvenience with the code entry. We're pleased that our support team could assist you promptly. Your compliments about our cleanliness and friendly cleaning service are appreciated. We hope to welcome you back soon.Warm regards.

4/10 欠佳

Stefan

不滿:整潔度
In die Jahre gekommen.
War zum zweiten mal in dieser Unterkunft und muss sagen man merkt dass einige Jahre vergangen sind. Zuerst fehlte der PIN für das Zimmer in der Mail. Dann ging kein warmes Wasser im Zimmer. Also wurde ein Zimmerwechsel vorgenommen. Auch im neuen Zimmer gab es nur in der Dusche warmes Wasser. Küche und Waschbecken wurde das Wasser nicht warm. Einige Schimmel Flecken sowohl in Dusche und Bad wir auch beim Eingang sind vorhanden. Die Unterkunft ist somit auf jeden Fall nicht mehr dicht und hat ein Feuchtigkeitsproblem. Das Bett ist nach wie vor sehr komfortabel und auch die Ausstattung an sich passt gut.
於 2023 年 7 月住了 2 晚
The team at Stow-Away 於 2023年7月27日的回應
Thank you for taking the time to share your feedback with us regarding your recent stay. We genuinely appreciate your loyalty as a returning guest, and we deeply apologize for the inconveniences you encountered during your visit.We are truly sorry for the issues you faced with the room's PIN and the lack of hot water. These are not the standards we aim to uphold, and we are currently investigating the matter to ensure it doesn't happen again in the future.Regarding the moisture and mold stains you mentioned, we take these concerns seriously, and we are actively working to address any underlying issues to maintain a clean and comfortable environment for our guests. Please rest assured that we have already engaged our maintenance team to resolve these problems promptly.On a positive note, we are delighted to hear that you found the bed comfortable and appreciated the overall equipment of the accommodation. Your kind words in this regard are encouraging for our team.Your feedback is invaluable to us, as it helps us improve and rectify any shortcomings in our services. We want to ensure that each guest has a pleasant and hassle-free experience when staying with us.We truly hope that despite the challenges you encountered, you had some enjoyable moments during your stay. We value your patronage and would love the opportunity to welcome you back in the future, providing you with a more seamless and delightful experience.Kind regards,

8/10 不錯

Chris

於 2023 年 7 月住了 1 晚
Ivan G. 於 2023年7月26日的回應
Dear Chris,Thank you for your review and for rating us 8 out of 10. We're delighted that you had an enjoyable stay with us.Your feedback is appreciated, and we hope to welcome you back soon for an even better experience.

10/10 優異

Sirida (London)

讚好:整潔度、設施服務和住宿狀況
This is a great place to stay. Close to public transport and Southbank. Loved the local area with lots of great places to eat. Would definitely come back.
於 2023 年 7 月住了 1 晚
Ivan G. 於 2023年7月17日的回應
Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us. We appreciate your positive feedback and look forward to welcoming you back soon!

10/10 優異

Michel

讚好:整潔度、設施服務和住宿狀況
Thanks ! Great Little spot . Perfect ! Tiny and well organized!
於 2023 年 7 月住了 1 晚
Ivan G. 於 2023年7月15日的回應
Dear Michel,Thank you so much for your kind review! We're delighted to hear that you found our hotel to be a great little spot. It brings us joy to know that you found our accommodations to be perfect and well organized.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another wonderful stay.Warm regards.

10/10 優異

Rosie

讚好:整潔度、設施服務和住宿狀況
Lovely stay, so close to where we needed to be and check in at any time is perfect - only issue was when we where leaving the police had tapped off infront of the hotel due to a fight that happened the night before. We didn’t hear a peep so sounds proof rooms I guess?
於 2023 年 7 月住了 1 晚
The team at Stow-Away 於 2023年7月10日的回應
Dear Rosie, Thank you for taking the time to give us your kid feedback. We are happy that you enjoyed your stay with us and that everything was perfect. We hope that you will consider us the next time you visit London. Kind regards,

10/10 優異

Leanne

商務旅客
讚好:整潔度、設施服務和住宿狀況
Was pleasantly surprised by the property, very clean and modern.
於 2023 年 7 月住了 1 晚
Dinesh R. 於 2023年7月7日的回應
Thank you for your lovely feedback about your recent stay with us. We're thrilled to hear that you had an amazing experience from the moment you arrived. Our team takes great pride in providing excellent service, and your kind words mean a lot to us. We look forward to welcoming you back soon for another wonderful stay.

6/10 一般

Brendon

於 2023 年 7 月住了 1 晚
Dinesh R. 於 2023年7月22日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Neil

讚好:整潔度、設施服務和住宿狀況
於 2023 年 6 月住了 1 晚
Ivan G. 於 2023年6月30日的回應
Dear Neil,Dear valued guest,Thank you for your amazing 5 out of 5 review! We're thrilled that you had a fantastic experience during your stay. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service. We hope to welcome you back soon!Regards.

8/10 不錯

Phil

商務旅客
讚好:整潔度和客房舒適度
Great location
Great location close to Waterloo station with some nice shops and bars outside. Room comfy and clean, a little noisy with street noise and trains going past so advise ear plugs
於 2023 年 6 月住了 1 晚
The team at Stow-Away 於 2023年6月24日的回應
Dear Phil, Thank you for taking the time to give us your feedback. We are glad that you found our hotel comfy and clean. We apologise for the inconvenience with regards to the sound, unfortunately the location of the hotel is such that there is very little than can be done. We do hope that you will consider us the next time you are in London. Kind regards,

10/10 優異

Ross

讚好:整潔度和客房舒適度
Well designed small apartment hotel
Great little apartment hotel where each room takes up a single shipping container but very imaginatively put together. Comfortable and well-located for easily getting around London.
於 2023 年 6 月住了 1 晚
Ivan G. 於 2023年6月22日的回應
Dear Ross,Thank you for your review of our apartment hotel. We're glad you enjoyed our creatively designed shipping container rooms and found our location convenient for exploring London. We appreciate your recommendation and hope to welcome you back in the future.Best regards.

6/10 一般

Thomas

商務旅客
讚好:整潔度
Clean but loud
Very nice room and a good layout and was clean. But its so close to the railway that its incredibly loud every night until about 11pm and then from 5am in the morning
於 2023 年 6 月住了 4 晚
Ivan G. 於 2023年6月12日的回應
Thank you for your feedback. We appreciate your positive comments about our room and its cleanliness. We apologize for any inconvenience caused by the noise from the nearby railway. We will take your feedback into consideration for future improvements.

10/10 優異

??

於 2023 年 5 月住了 4 晚
The team at Stow-Away 於 2023年6月16日的回應
Thank you for taking the time to give us you amazing rating. Kind regards

10/10 優異

Alejandro

讚好:整潔度、設施服務和住宿狀況
Muy fácil de hacer check in aún sin que exista una recepción
於 2023 年 5 月住了 1 晚
The team at Stow-Away 於 2023年5月27日的回應
Dear Alejandro, Thank you for taking the time to leave us your wonderful feedback. We are happy that you enjoyed your stay with us and also found the check-in process convenient. We hope you will consider us the next time your in London or recommend us to your friends and family who plan to visit. Kind regards,

2/10 很差

Amelia

商務旅客
不滿:整潔度和客房舒適度
Loudest place I’ve ever stayed
For a woman travelling alone, I would not advise staying here. The back of the property is open air which I did not notice before booking (it is in the pictures but in the later half of the gallery). It is the loudest place I have ever stayed with trains regularly going by but also with the busy wine bar situated on the ground floor of the property. My shower flooded the bathroom and room due to poor drainage which was fixed promptly however maintenance left wet, dirty towels all over the floor. The staff I spoke to were all nice and helpful however I would definitely not recommend staying here to anyone. It is also cold, for which there is a small fan heater provided, however I can imagine this is not man enough in the Winter.
於 2023 年 5 月住了 3 晚
Ivan G. 於 2023年5月20日的回應
Dear Amelia,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest review and would like to address your concerns.We sincerely apologize for the inconveniences you experienced during your stay. We understand the importance of a comfortable and safe environment, especially for solo travellers.We regret that the noise levels from passing trains and the busy wine bar disrupted your stay. We understand that a peaceful atmosphere is essential for a good night's rest, and we apologize for falling short in this regard.Once again, we apologize for the inconveniences you encountered during your stay. We appreciate your feedback, as it helps us identify areas for improvement. We take your concerns seriously and will address them internally to enhance our guest experience.Best regards.

10/10 優異

Mark

於 2023 年 5 月住了 1 晚
Ivan G 於 2023年5月19日的回應
Dear Mark,Thank you for taking the time to leave us a review! We greatly appreciate your feedback.Your review serves as a motivation for our team to continue delivering exceptional service and maintaining the high standards we are known for.Once again, thank you for choosing to stay with us. We hope to welcome you back soon for another outstanding experience.Warn regards.

10/10 優異

Ciaran

伴侶同遊
讚好:設施服務和住宿狀況
Great stay
於 2023 年 5 月住了 1 晚
The Lincoln Suites Team 於 2023年5月8日的回應
Dear Ciaran, Thank you for taking the time to leave us your wonderful feedback. we are glad that you enjoyed your stay with us and we hope that you will consider recommending us to friends and family. Regards,

2/10 很差

caroline

伴侶同遊
不滿:設施服務和住宿狀況
The lift didn’t work, he electricity kept cutting out, the communication was terrible, we didn’t receive our room code until ten minutes after we complained, and the (remote) staff were no help whatsoever. Terrible, to the point of dangerous, with the electricity and lights cutting out all the time. Unacceptable. I would never recommend this stay to anyone and I’m surprised Expedia has them on their books as it is detrimental to their good name and reputation.
於 2023 年 4 月住了 3 晚
Ivan G. 於 2023年5月31日的回應
Dear Caroline,We apologize for the inconveniences you experienced during your stay. We are actively working to address the lift and electricity issues to ensure a more comfortable and reliable experience for our guests. We appreciate your feedback and will take steps to improve our communication process. Thank you for bringing these concerns to our attention.Regards.

8/10 不錯

Gemma

讚好:整潔度和客房舒適度
London marathon stay
We were staying for the London marathon. It was perfect location and super easy to get through security to the room. The only issue was that there was a lot of noise from the bar downstairs but you’re in London so that’s to be expected I suppose! The bathroom was super clean and the bed was really comfy. Would definitely stay again.
於 2023 年 4 月住了 1 晚
Ivan G. 於 2023年4月26日的回應
Dear Gemma,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel during the London marathon. We are pleased to hear that you found our location convenient and enjoyed the comfort of our beds and the cleanliness of our bathrooms.We apologize for any inconvenience caused by the noise from the bar downstairs. We understand that a peaceful and restful night's sleep is important for our guests, and we will certainly look into ways to address this issue in the future.We are glad to hear that despite the noise, you still had an enjoyable stay with us and appreciate your understanding that it is to be expected in a vibrant city like London.Thank you again for choosing to stay with us, and we look forward to welcoming you back for your next visit to London.Best regards.

8/10 不錯

ivan

於 2023 年 4 月住了 1 晚
The team at Stow-Away 於 2023年5月15日的回應
Thank you for your kind rating. Much appreciated. Kind regards,

8/10 不錯

Michael

家人同遊
讚好:整潔度、設施服務和住宿狀況
Property was very clean and comfortable,had some issues with the lock the first night but got sorted immediately,as expected it was a bit small but definitely recommend the place..
於 2023 年 4 月住了 3 晚
Ivan G. 於 2023年4月12日的回應
Dear Michael,Thank you for sharing your experience at our property. We are pleased to hear that you found our hotel to be clean and comfortable. We are sorry to hear that you experienced some issues with the lock on your first night, but we're glad to know that our team was able to address the problem immediately.It's great to hear that you would recommend our hotel, and we hope to have the pleasure of welcoming you back again soon.Regards,