Great service. Staff were so friendly and are always willing to help.
I like the interior design of the hotel. But there was no even a glasses in the room for me to use. I wish to see improvement on it.
真实旅客
8/10 还可以
真实旅客
2014 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good
good location, a bit small but it is lovely and cozy
真实旅客
8/10 还可以
Danny R,Calif
2013 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Beverly Hill boutique hotel
Downtown Beverly Hill ,close to everything
Breakfast and late night complimentary wine a nice touch
Fantastic service
Will be back
Danny R
6/10 一般
gary
2012 年 5 月 27 日
满意:住宿条件和设施,员工和服务
gary
8/10 还可以
Flavia
2025 年 7 月 16 日
满意:服务设施,清洁度
The room and bathroom were super clean, it's not luxurious but the location is amazing. I walked the entire time and there are many options for shopping and dining. My only complaint is the noise. There was a trash bin by my room and I heard loud noises during the night that woke me up
Flavia
2025 年 7 月入住 2 晚
10/10 超赞
Julie
与家人出行
2025 年 6 月 25 日
满意:清洁度、服务设施、住宿条件和设施
The restaurant was lovely , the valet parking was convenient,
Julie
2025 年 6 月入住 1 晚
4/10 很差
Omar
2025 年 6 月 21 日
满意:清洁度
Omar
2025 年 6 月入住 1 晚
2/10 糟糕
John
商务旅客
2025 年 6 月 15 日
不满意:服务设施
This is not a hotel for business travel. There is not even a phone in the room from which to contact the front desk. No air conditioning, carpets are worn and paint is peeling.
John
2025 年 6 月入住 1 晚
4/10 很差
Monica,Long Beach
2025 年 6 月 11 日
满意:清洁度
不满意:住宿条件和设施
Monica
2025 年 6 月入住 1 晚
6/10 一般
Lee,Brunswick East
与配偶出行
2025 年 6 月 10 日
不满意:住宿条件和设施
Likes: Location, ease to airport, hot water.
Downsides: Poor customer services / concierge, reservation system challenges - considerable time to resolve, digital key system buggy, accessibility is limited - lots of steps for entry and accessing second floor, towels dirty, showers poorly designed and mouldy.
Lee
2025 年 6 月入住 3 晚
10/10 超赞
Umaid
2025 年 5 月 31 日
满意:住宿条件和设施,清洁度
Nice
Umaid
2025 年 5 月入住 4 晚
10/10 超赞
Patricia
2025 年 5 月 27 日
Patricia
2025 年 4 月入住 1 晚
2/10 糟糕
Fernando
2025 年 5 月 23 日
满意:住宿条件和设施,清洁度
Fernando
2025 年 5 月入住 3 晚
2/10 糟糕
Scott
与家人出行
2025 年 5 月 22 日
Beware of this property. I booked my stay through Expedia and, as expected, was fully charged for this stay at the time of booking. The day after I checked in at Sonder this facility charged me AGAIN for the same stay. Understand I did not provide Sonder with my credit card so the only way I can envision they got the information to charge my card, without my knowledge or permission, is from Expedia. Now I have no confidence that Expedia and/or Sonder have my credit card information available for other improper charges. Additionally, while I was on the phone with the Sonder rep I was told they would have to "investigate" this billing (understanding I gave them the dates of each charge and the amounts charged) despite the fact they admitted they were able to see I had paid Expedia as I had stated. When my discussion this Sonder representative was going nowhere I requested to speak with his supervisor and that request was REFUSED. Unless you want to pay double and have your credit card information at risk do not stay at any Sonder property......I am now working with Marriott to see if they can get this resolved so not sure if Marriott is to blame here, yet.
Scott
2025 年 5 月入住 5 晚
8/10 还可以
Patrice
与配偶出行
2025 年 5 月 1 日
满意:住宿条件和设施,服务设施
This is an older, historic property. There were some spiders and some stains on the furniture. The rooms were very small, and the bathroom smaller. Perk is I wasn’t in the room much, and this is walking distance to all that Beverly Hills has to offer.
Patrice
2025 年 4 月入住 2 晚
10/10 超赞
Alexander
团体旅客
2025 年 4 月 29 日
满意:客房舒适度,清洁度
Wonderful and restful stay at the Sonder.
Great wonderful relaxing and restful stay. Thank you!
Alexander
2025 年 4 月入住 1 晚
4/10 很差
Darius
2025 年 4 月 28 日
不满意:清洁度
Was ok
Darius
2025 年 4 月入住 1 晚
10/10 超赞
Anishka
2025 年 4 月 28 日
满意:清洁度、服务设施、住宿条件和设施
The hotel is located very close to the heart of Beverly Hills and Rodeo Drive..it is beautiful and modern with an old hollywood charm..The staff is very helpful ..The Restaurant on property is amazing ..other great restuarants within walking distance.The Beverly Hills Sign and Park is within walking distance.
Anishka
2025 年 4 月入住 4 晚
8/10 还可以
Mairin
与配偶出行
2025 年 4 月 27 日
满意:清洁度
Cute boutique hotel
Mairin
2025 年 4 月入住 1 晚
6/10 一般
Fredrik
2025 年 4 月 23 日
Fredrik
2025 年 4 月入住 1 晚
10/10 超赞
真实旅客
2025 年 4 月 20 日
满意:客房舒适度,清洁度
Fantastic location and comfortable stay
Fantastic location. Quiet street in the heart of Beverly Hills, Golden Triangle area close to great restaurants and cafes. Roomwise you get what you pay for. Not luxury but comfortable. Lovely bar & restaurant attached, complimentary wine at happy hour time which was nice after a long day walking. We extended our stay and were moved to a much bigger and better room. Would go again.
真实旅客
2025 年 4 月入住 2 晚
2/10 糟糕
Tobi
商务旅客
2025 年 4 月 18 日
不满意:住宿条件和设施,清洁度
This place is absolutely not as described. I booked for a week stay. I checked in and checked out less than an hour later. I had to book an entire other week stay and Sonder refused to give a refund or credit of any kind because they said I cancelled outside of the cancellation period. Had the place been as it was presented, I would have stayed. Now I’m fighting for more than $1300 refund on top of having to spend an additional $1800 for a room elsewhere. Do not stay here unless you’re interested in a hostel style location.