The whole is pleasant.The downside is that the hotel's instructions specifically mention the availability of multi-language services, including Chinese, but they don't.
Jie
2020 年 1 月入住 1 晚
10/10 超赞
Cynthia
与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pretty lobby and shared spaces
Cynthia
2025 年 6 月入住 2 晚
10/10 超赞
Nancy
与配偶出行
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Top notch hotel and nice beach areas close by.
Nancy
2025 年 7 月入住 2 晚
10/10 超赞
Edna
2025 年 7 月 7 日
We had a pleased stay, everything
Edna
2025 年 7 月入住 2 晚
10/10 超赞
Rodrigo,Henderson
2025 年 7 月 6 日
Rodrigo
2025 年 7 月入住 4 晚
10/10 超赞
Rayanna
2025 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Rayanna
2025 年 7 月入住 4 晚
10/10 超赞
Hasan
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Hasan
2025 年 6 月入住 1 晚
10/10 超赞
Diego
团体旅客
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Felt like I was being eyed on in the lobby by other guests but other than that hreat experience!
Diego
2025 年 6 月入住 1 晚
10/10 超赞
Kelli,Yountville
团体旅客
2025 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service
Kelli
2025 年 6 月入住 1 晚
10/10 超赞
donna
与家人出行
2025 年 6 月 29 日
A perfect little staycation. Staff was great amenities were great. I definitely go back.
donna
2025 年 6 月入住 1 晚
10/10 超赞
Ivan
2025 年 6 月 28 日
Ok
Ivan
2025 年 6 月入住 2 晚
8/10 还可以
Shaun
2025 年 6 月 21 日
Shaun
2025 年 6 月入住 1 晚
10/10 超赞
Michelle
与家人出行
2025 年 6 月 14 日
满意:服务设施,清洁度
Excellent service, Beautiful Decor, The Beds were Sooo Comfortable
Michelle
2025 年 6 月入住 2 晚
2/10 糟糕
Natalie,Miami
与配偶出行
2025 年 6 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked a room march 30 for 2 nights for a wedding. My boyfriend, what was paying for it, decided he wanted to go one day earlier. Since the trip could be cancelled, I booked the other trip first and then tried to cancel the other room. I noticed about 36 hours before the reservation that it had not properly cancelled thru Expedia. I called Expedia and they said the hotel agreed to cancel and remove charges… but my boyfriend was charged after all- for both nights Expedia told me they had take. Care of it and I would not be charged. Westcliff was not if any help when I called direct. They just said to file a grievance. They charges over $1000, when the room charge should have been $700.
Natalie
2025 年 5 月入住 3 晚
6/10 一般
Roland
2025 年 6 月 2 日
Roland
2025 年 5 月入住 2 晚
6/10 一般
Adrian
2025 年 6 月 2 日
满意:服务设施,清洁度
Adrian
2025 年 5 月入住 2 晚
10/10 超赞
Brian
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Great location. Near the beach. Plenty of shopping and restaurants in the area. Easy access to SoFi, 405, and the PCH. Friendly and helpful staff.
Brian
2025 年 5 月入住 6 晚
10/10 超赞
Erica,Las Vegas
2025 年 5 月 26 日
满意:服务设施,清洁度
We had a great stay. The valet was especially kind and helpful.
Erica
2025 年 5 月入住 1 晚
10/10 超赞
Sarah
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Very nice! A few details off. Accent table broken, the handles rusted and old, small details in room but beautiful and nice!
Sarah
2025 年 5 月入住 1 晚
10/10 超赞
Devin
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
This was the most amazing stay I have had in a long time. The beds are very comfortable. The rooms are very clean. The rooms are very spacious. The balconies are incredible that Overlook the golf course.
Devin
2025 年 5 月入住 1 晚
10/10 超赞
Xinyi
2025 年 5 月 24 日
Xinyi
2025 年 5 月入住 1 晚
4/10 很差
Sara
与家人出行
2025 年 5 月 23 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They didn’t have our room ready until after 7pm! We were going to a concert and didn’t have a place to get ready. Nobody cared at the property! Such bad customer service.
Sara
2025 年 5 月入住 2 晚
4/10 很差
Nicholas
商务旅客
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The wifi was non existent in my room. It took multiple complaints to reception staff to be moved rooms.
I also had an issue with billing on departure that when I checked my account a few days after departure that I had been charged more than what my checkout account stated. It took two emails over multiple days to get a response from management.