Punta Mala Los Destiladeros Beach Hotels

"We are so disappointed at the uninspired greeting we received when we arrived. The entrance is not welcoming. When we figured out where the unattended front desk was we were less than greeted. I felt like we were putting the host out. That continued as he pointed to our room and pointed to the stairs to get to the beach. That lack of service continued at dinner when the service was depressing. We felt like we should leave and go to town instead of inconveniencing the poor grumpy guy but we had been driving all day. His personality shifted from drab to rude. We wanted a treat on vacation so we were going to order a cocktail and dessert. After waiting for over an hour we left without. This place could be such a gem. The beach is so close to the expansive grounds, which are wonderful, but the opportunity was missed by bad customer service. There is no place to sit comfortably to relax with a book. The sparse chairs are extremely uncomfortable. The simple process of putting out some comfortable chairs and/or hammocks could have changed the experience. Additionally, the pool was dirty. We will not come again, which is sad because it has so much potential. I can’t leave this bad review without adding that the breakfast staff was awesome. They were friendly and did an amazing job. The food at our first dinner was good too. It was sadly overshadowed by the bad service so we did not go back. "

"The A/C in the room kept it very cool. Our room was very clean."

"When i got there, they said we didnt have a reservation. They dont work with expedia.com "

"Clean rooms, April was wonderful and make a delicious breakfast! Thank you. "

"J’ai tout aimé de l’endroit qui était féerique, tranquille, directement sur le bord de la plage. Le personnel impeccable et la chambre parfaite et confortable 😊"

"The place is very well located with an incredible ocean view, however, it’s not well maintained. I staid there 2 nights and I could not use any of the pools as they were dirty. You could see the filth resting at the bottom. Also, the mattress was old and it had a very noticeable indentation that made it uncomfortable. It is a beautiful place, but it lacks major maintenance."

"I didn't get a wink of sleep.The bar played extremely loud music that filtered throughout until 4 am. Kind of like the sleep deprivation torture at Guantanamo!"

"Pool was clean and nice temperature. There were 2 barking dogs on the property- looked like strays. A bit annoying but the room and grounds were nice."

"The location is hard to beat, but no restaurants near only cook yourself so this means going to the grocery store in pedasi. This is kind of a nightmare when you are a foreigner. The wifi is super slow there is no cable. That is quite annoying, the help at the properties are extremely nice and try to be helpful, i can not recommend ataying here."