Jacksonville Love's Lookout Park Hotels

"Grest"

"We had a great time"

"The room is very dated. Windows needed a lot of updating because the noise from the busy road outside seemed like it was inside. Toilet seat was cracked and pinched your leg while using it. The tub was noisy when standing in it and the bathtubs water came out sideways, never thought someone could put a spout that way. "

"Very clean and nice."

"Great place to stay when in Tyler"

"The hotel is very clean, quiet, food was good,…"

"I thought I had found a place to always stay in Jacksonville. However, this trip has made me rethink that. It all started with the receptionist telling me she was including a blue card with my room key that would open the side doors. We came in late Friday night and had to park on the side, I thought, that's ok I can open this side door and not have to walk around to the front. The blue card didn't work. So we go up to the room to take a shower and turn in for the night. Then, no hot water. The next morning I get up and there is one coffee pod that was med roast, the others were all decaf. We spoke to one of the girls cleaning the rooms and she said she would put some coffee in the room. She did do that, she didn't change sheets or make the bed, just coffee, there was no kleenex either but that's all she agreed to I suppose. So I check my email Sunday morning and I got a message to check out online. That didn't work either. I go down to the front desk to check out and was presented with a bill after I already pre paid online. I rarely write bad reviews, but for the prices nowadays, I was very disappointed. I most likely will be looking elsewhere on our next trip to Jacksonville. "

"The indoor pool was closed and we were not notified ahead of time. I brought my kids and we specifically chose that hotel for the indoor pool. Also the fire alarm randomly went off in the evening for a few seconds and we were never notified why or if there was a problem. The beds were comfortable and the room and bathroom was clean. "

"Got there and told us the The room we reserved was overbooked; they gave us a small room and we are all tall people. Had to get and pay for an extra room because we didnt fit. They told me it was a "system" mistake and ended up having to pay for their system's flaw...Not fair. Rooms are VERY dark, only one lamp working. "