Lucca Hotel with Pool

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby."

"We enjoyed our stay in this lovely villa with grand common area spaces, beautiful grounds and a lovely pool. The staff was very friendly and welcoming. We had a wonderful breakfast and sat outside in the beautiful garden. There was free parking and it was a short drive to both Pisa and Lucca. The Villa has a long history so some areas show some wear but it gives it character and everything was clean. We loved the quiet location and beautiful surroundings. I would come again! "