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蓋曲莊園酒店的評價

4 out of 5
蓋曲莊園酒店
Kanonenstrasse, Lucerne, LU

評價

9.0

卓越

10 分評分,優異;479 則評價中有 320 則" "
8 分評分,不錯;479 則評價中有 105 則" "
6 分評分,一般;479 則評價中有 26 則" "
4 分評分,欠佳;479 則評價中有 15 則" "
2 分評分,很差;479 則評價中有 13 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

LAI YIN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice view
於 2023 年 11 月住了 2 晚
Château Gütsch Team 於 2023年12月21日的回應
Dear Lai YinThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon. Your Château Gütsch Team!

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境很好不過地點於山上有D不方便但由於位置在山上風境一流這魚與熊掌兩者自己選擇吧 員工一般都可以只足見到客人拎很大行理不會主動幫手
於 2020 年 1 月住了 1 晚

10/10 優異

MINYI

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置无与伦比,可远观卢塞恩全景
城堡酒店位置优越,可乘坐酒店升降梯到景点,步行街很近。很有历史气息的古老酒店,装修有点旧。
於 2019 年 11 月住了 2 晚
Hotel Chateau Gütsch 於 2019年12月2日的回應
Dear Minyi, Thank you very much for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you back in another occasion. Best Regards

10/10 優異

Erik

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good.
Very good place, with beautiful view.
於 2019 年 5 月住了 1 晚
Front Office 於 2019年7月9日的回應
Dear Mr. Erik Thank you for your comment. We are very happy that you have had a good stay with us. We will be happy to welcome you again in our castle. Kind regards

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
Alexandra Steinmüller 於 2018年5月28日的回應
Thank you for your review

10/10 優異

LIMIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service in Reception!
於 2018 年 3 月住了 1 晚
Alexandra Steinmüller 於 2018年3月21日的回應
Thank you for your feedback we are happy to share this with our team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
前台说迷你吧是免费,最后还是统一收了20瑞士法郎。有点郁闷其他都不错。

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常有特色的酒店
酒店的位置很棒,还有个轨道小车很好玩,山上的风景很美,就是酒店房间小了点,暖气很足,够热!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Cheuk Yuen (Hong Kong)

讚好:整潔度、職員與服務和住宿狀況
No air conditioner,

10/10 優異

Miranda (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The best place to stay in Luzern
Super view from the balcony of the room looking down the whole Luzern city and the lake and mountains around. Easy and convenient way to get to city center within 15 mins walking distance. Nice and quiet atmosphere away from the crowd. And you can have amazing sunrise view everyday during breakfast.Highly recommend!

8/10 不錯

YL (Hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel
Lake view from our room is amazing, nice decorations, great breakfast.

10/10 優異

Xing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
fantastic view and very good service.

6/10 一般

真實旅客

不滿:整潔度、職員與服務和客房舒適度
not really so good
The location of the hotel is not convenient and the staff is not supportive and helpful. It is very difficult to reach the hotel through public transportation and the staircase is horrible for visitor As the hotel is located on the mountain, there are so many insect in the room, which you cannot open the window for better ventilation as there is no air-condition in room When request hot drinking water or kettle, hotel is not support

8/10 不錯

HON YIU (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience to stay a night at a castle like hotel with pretty good view up on the hill

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Chi wah

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Château Gütsch Team 於 2024年5月1日的回應
Dear Chi wahThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon. Your Château Gütsch Team!

10/10 優異

Joel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Charming place to stay with friendly staff and exceptional service
於 2024 年 4 月住了 2 晚
Château Gütsch Team 於 2024年4月8日的回應
Dear JoelThank you very much for your kind feedback! We are delighted to hear that you enjoyed your stay with us and that our staff and service exceeded your expectations. It is our aim to provide our guests with a memorable stay and it is great to hear that we were able to achieve this. We look forward to your next visit. Your Château Gütsch Team!

8/10 不錯

Frederick

於 2024 年 3 月住了 1 晚
Château Gütsch Team 於 2024年4月22日的回應
Dear FrederickThank you so much for your positive review. We appreciate you taking the time to do so. We’re pleased that you had a nice stay. We look forward to seeing you again at our hotel in the near future. Your Château Gütsch Team!

10/10 優異

Laura

於 2024 年 3 月住了 1 晚
Château Gütsch 於 2024年4月4日的回應
Dear LauraThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon! Your Château Gütsch Team!

10/10 優異

Keith

讚好:整潔度、職員與服務和住宿狀況
Excellent and beautiful location
於 2024 年 3 月住了 1 晚
Hotel Château Gütsch 於 2024年3月11日的回應
Hello KeithThank you very much for your kind words and the excellent review! We are delighted to hear that you enjoyed not only our service but also our beautiful location. We pride ourselves on providing a welcoming environment that makes your stay extra enjoyable.We hope to welcome you back soon and remain at your disposal for any further requests. Your Château Gütsch Team!

10/10 優異

allen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Historic property with amazing view s of Lucerne and Lake
於 2024 年 2 月住了 2 晚
Hotel Château Gütsch 於 2024年2月19日的回應
Hello AllenThank you very much for your feedback! We are delighted that you enjoyed the historic atmosphere and the breathtaking view of Lucerne and the lake. We always strive to offer our guests an unforgettable experience and hope to welcome you back soon. You Château Gütsch Team!

10/10 優異

Holger

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Château Gütsch Team 於 2024年2月2日的回應
Guten Tag HolgerVielen Dank für Ihre 10 Punkte Bewertung, dies schätzen wir sehr. Schön, dass Sie so zufrieden waren und Sie den Aufenthalt genossen haben. Gerne begrüssen wir Sie bald wieder. Ihr Château Gütsch Team!

10/10 優異

Jean-Claude

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wunderbar
Super schöne Location
於 2024 年 1 月住了 1 晚
Château Gütsch 於 2024年1月22日的回應
Guten Tag Jean-ClaudeVielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie eine wunderbare Erfahrung hatten. Auf Ihren nächsten Besuch freuen wir uns. Ihr Château Gütsch Team!

10/10 優異

lucy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Birthday treat
Gorgeous Hotel. I loved everything about my stay.
於 2024 年 1 月住了 1 晚
Leo Gast 於 2024年1月15日的回應
Dear LucyI hope this message finds you well. We are reaching out to extend our heartfelt thanks for choosing to stay with us at Chateau Guetsch. It was truly a pleasure to have you with us, and we are delighted to hear that your stay was enjoyable. Furthermore, we sincerely appreciate the time you took to leave a positive review. Feedback from our valued guests is not only rewarding but also instrumental in helping us maintain and improve our service standards. We eagerly look forward to the opportunity of welcoming you back to our hotel in the near future. Should you need any assistance or wish to make a future booking, please do not hesitate to contact us. Best Regards Leo Gast Front Office

10/10 優異

Alberto

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Château Gütsch Team 於 2024年1月2日的回應
Dear AlbertoThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon. Your Château Gütsch Team!

8/10 不錯

Karla

家人同遊
讚好:整潔度、職員與服務和設施服務
Precio calidad de habitación ERRONEA, cama incómoda, tamaño de habitación súper pequeño. Además que se escucha absolutqmente todo lo de la habitación de al lado.
於 2023 年 12 月住了 1 晚
Château Gütsch Team 於 2023年12月11日的回應
Dear KarlaThank you for your feedback, we really appreciate it. We are pleased to hear that you had a positive experience of the cleanliness of the room and the friendliness and helpfulness of our staff. We are sorry to hear that your stay did not meet your expectations. We take your comments seriously and will use them to improve our services. We look forward to seeing you again. Your Château Gütsch Team!

10/10 優異

Markus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Château Gütsch Team 於 2023年11月20日的回應
Dear MarkusThank you very much for your great feedback, we really appreciate it. We're glad you enjoyed your stay with us. We are pleased that you had a nice stay. We look forward to seeing you again. Your Château Gütsch Team!

10/10 優異

WooJung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Modern castle
One of the best experience in the ‘modern castle’
於 2023 年 11 月住了 1 晚
Château Gütsch Team 於 2023年11月20日的回應
Dear WooJungThank you very much for your enthusiastic feedback! We are delighted to hear that your stay at the "modern castle" was one of your best experiences. Our team always endeavours to offer our guests an unforgettable and pleasant stay. It is motivating to hear that we were able to fulfil your expectations. We look forward to your next visit. Your Château Gütsch Team!

10/10 優異

Gonzalo Antonio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Château Gütsch Team 於 2023年11月8日的回應
Dear Gonzalo AntonioThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon! Your Château Gütsch Team!

10/10 優異

Kim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful place with a fantastic view of Luzern
於 2023 年 10 月住了 2 晚
Château Gütsch Team 於 2023年11月1日的回應
Dear KimThank you for sharing your experience! We're thrilled that you enjoyed the wonderful place and the fantastic view of Lucerne. Your kind words mean a lot to us, and we hope to welcome you back soon for another memorable experience. Your Château Gütsch Team!

10/10 優異

Fabrice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Château Gütsch Team 於 2023年10月23日的回應
Thank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon!Your Château Gütsch Team

10/10 優異

Ryan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Château Gütsch Team 於 2023年10月23日的回應
Dear RyanThank you for your feedback. Your opinion is important to us and we appreciate you taking the time to share your feedback with us. We are pleased that you were satisfied with your stay and hope to welcome you back soon. Your Château Gütsch Team!

10/10 優異

Arba

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚
Château Gütsch Team 於 2023年10月19日的回應
Dear ArbaThank you so much for your positive review. We appreciate you taking the time to do so.We’re pleased that you had a nice stay. We look forward to accommodating you again at our hotel in the near future! Your Château Gütsch Team

10/10 優異

Ann

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Worth the climb.
The Chateau Guetsch was an amazing hotel. The staff were friendly and professional. I would definitely stay there again.
於 2023 年 10 月住了 1 晚
Château Gütsch Team 於 2023年10月16日的回應
Dear AnnThank you very much for your positive feedback, we appreciate it. We are delighted that you enjoyed your stay at Chateau Gütsch. We would be delighted to welcome you again in the future. Your Château Gütsch Team!

10/10 優異

Khalid

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Château Gütsch Team 於 2023年10月12日的回應
Dear KhalidThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon! Your Château Gütsch Team

10/10 優異

david

於 2023 年 4 月住了 1 晚
Château Gütsch Team 於 2023年10月12日的回應
Dear DavidThank you for your positive feedback, we are very pleased. We are glad you enjoyed your stay. We look forward to your next visit. Your Château Gütsch Team!

10/10 優異

Orly

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Château Gütsch Team 於 2023年10月10日的回應
Dear OrlyThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon! Your Château Gütsch Team

10/10 優異

Todd

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great views and excellent staff. Transportation to/from main train very easy on public transit. Easy walks to Old Town. If you want to eat dinner at hotel Resturant, make reservation a few days in advance.
於 2023 年 10 月住了 1 晚
Château Gütsch Team 於 2023年10月4日的回應
Dear ToddI am glad to hear that you had a great experience at your hotel and that you enjoyed the view and the staff. The information about easy transportation to/from the main train station and the possibility of walking to the old town is certainly helpful for future guests.The note about making reservations at the hotel restaurant is also important, as this helps guests organize their plans ahead of time and avoid disappointment. Overall, your feedback is informative and useful. Thank you for sharing your experience! Your Château Gütsch Team

10/10 優異

George

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at Chateau Guetsch was a pleasure. It was a delightful introduction to Switzerland, and the well groomed trail through the surrounding forest was a wonderful way to spend our first morning.
於 2023 年 9 月住了 1 晚
Château Gütsch Team 於 2023年10月4日的回應
Dear GeorgeIt's great to hear that your stay at Chateau Guetsch was a pleasure and provided you with a wonderful introduction to Switzerland. The walk through the surrounding forest sounds particularly lovely and was certainly a great way to spend your first morning.We thank you for sharing your experience with us and are glad you enjoyed your time with us. We look forward to your next visit. Your Château Gütsch Team!

10/10 優異

Georgina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is beautiful. It has an incredible view of Lucerne. It’s so quite. Staff was so nice and helpful. Room is spacious.
於 2023 年 9 月住了 1 晚
Hotel Château Gütsch 於 2023年10月2日的回應
Dear GeorginaWe are very pleased that you enjoyed your stay at our hotel! Thank you for your kind feedback. We pride ourselves on our stunning views, tranquillity and attentive staff. It is great to hear that you appreciated your spacious room. Your satisfaction is important to us and we hope to welcome you back soon. Your Château Gütsch Team

10/10 優異

Kristy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Hotel Château Gütsch 於 2023年10月2日的回應
Dear KristyThank you very much for your positive review. We appreciate you taking the time to do so.We’re pleased that you had a nice experience. We look forward to seeing you again at our hotel in the near future! Your Château Gütsch Team

10/10 優異

Markus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Hotel Château Gütsch 於 2023年9月28日的回應
Dear MarkusThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon! Your Château Gütsch Team

10/10 優異

Carol

The staff was wonderful and the views were spectacular. Easy to get to town. Great hotel.
於 2023 年 9 月住了 2 晚
Hotel Château Gütsch 於 2023年9月26日的回應
Dear CarolThank you for your kind words! We're delighted to hear you had a wonderful stay with spectacular views. We look forward to welcoming you back in the future. Your Château Gütsch Team

10/10 優異

beth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and serene location. We loved the proximity to the old town and the forest surrounding the hotel. Walking in the forest was a great way to start our day.
於 2023 年 9 月住了 3 晚
Hotel Château Gütsch 於 2023年9月25日的回應
Dear BethThank you so much for your great review, we really appreciate it. Glad you liked the property and the quiet location. We look forward to your next visit. Your Château Gütsch Team

10/10 優異

Carol

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was the most unique, elegant property - a historic castle with all of the modern amenities. We received a bowl of fresh fruit and a beautiful bottle of wine. Mini bar and breakfast were also included. While located up in the mountain, the cable car made it easy to get in and out of the city very easy adn walkable. And best of all, the views of Lucerne from our terrace were breathtaking. Amazing stay!
於 2023 年 9 月住了 2 晚
Hotel Château Gütsch 於 2023年9月25日的回應
Dear CarolThank you so much for your great review, we really appreciate it. Glad you liked the property as well as the breathtaking view of Lucerne. We would be happy to welcome you back soon. Your Château Gütsch Team

10/10 優異

Carl (newton)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent views, great service, worth the price a unique experience.
於 2023 年 9 月住了 1 晚
Hotel Château Gütsch 於 2023年9月25日的回應
Dear CarlThank you very much for your positive review. We appreciate you taking the time to do so.We’re glad that you had a nice stay. We look forward to accommodating you again at our hotel in the near future! Your Château Gütsch Team

8/10 不錯

Belal

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Location , view and unique
於 2023 年 9 月住了 1 晚
Hotel Château Gütsch 於 2023年9月7日的回應
Dear BelalThank you very much for your positive review. We appreciate you taking the time to do so.We’re pleased that you had a nice experience.We look forward to accommodating you again at our hotel in the near future! Your Château Gütsch Team

4/10 欠佳

JUNGCHAN

於 2023 年 8 月住了 1 晚
Hotel Château Gütsch 於 2023年9月7日的回應
Dear JungchanThank you for your review. We are very sorry that you had such a unpleasant stay. It is our highest priority to ensure that you as our guest have a comfortable experience. We take such feedback very serious. We strive to constantly improve our services in order to meet and exceed the guests’ expectations. Nevertheless, we hope to welcome you again at our hotel. Your Château Gütsch Team

10/10 優異

Maria

於 2023 年 8 月住了 2 晚
Hotel Château Gütsch 於 2023年9月4日的回應
Dear MariaThank you immensely for your positive review. Your time and effort in sharing your experience are greatly appreciated. We are thrilled to hear that you had a pleasant stay with us.Please know that we eagerly anticipate the opportunity to welcome you back to our hotel soon! Your Château Gütsch Team