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Mandarin Oriental Palace, Luzern

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Luxury
5.0 star property
9.8

Exceptional

Tranquil elegance with breathtaking views

Serene and beautifully designed, this property offers breathtaking views and a tranquil atmosphere. Delight in superb dining experiences and exceptional attention to detail, including special amenities for children.

Popular amenities

  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$8,371
HK$8,795 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Room

A hotel room with a large bed, a TV, a desk, and a chair.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Accessible

A hotel room with a large bed, a TV, a desk, and a chair.

Superior Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Lake View

A hotel room with a large bed, a desk with a chair, a TV, and a view of a body of water.

Superior Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Balcony, Lake View

Exterior

Superior Room, Balcony, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Terrace, Lake View

Exterior

Superior Room, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Lake View

Exterior

Deluxe Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony, Lake View

Exterior

Deluxe Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Mandarin, Room

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Mandarin, Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Lake View

A modern hotel room with a large bed, two leather armchairs, a small round table, and a view of the city through large windows.

Junior Suite, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Accessible - Lake View Junior Suite

A modern bathroom with a walk-in shower, a vanity with a mirror, and a robe hanging on a rack.

Accessible - Lake View Junior Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony, Lake View

A modern hotel room with a large bed, a sofa, a desk, and a view of a lake.

Junior Suite, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace, Lake View

A terrace with a table set for dining, overlooking a lake with mountains in the background.

Junior Suite, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Lake View

A large bed with a headboard, two bedside tables with lamps, a decorative wall, and a wooden wardrobe.

Suite, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Lake View

A large bed with a headboard, two bedside tables with lamps, a decorative wall, and a wooden wardrobe.

Suite, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Terrace, Lake View

A terrace with wicker furniture, a table set for breakfast, and a view of a lake and mountains.

Suite, Terrace, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Lake View, Tower

A spacious living room with a view of a lake, a round dining table with chairs, a sofa, and a coffee table.

Suite, Lake View, Tower

  • Lake view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

A spacious bedroom with a large bed, a seating area, and a view of a body of water.

Junior Suite (Panoramic)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Terrace, Lake View

A spacious hotel room with a large bed, a desk with a chair, a view of the outdoors, and a balcony with a railing.

Deluxe Room, Terrace, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Junior Suite With Terrace

Premium bedding, free minibar, in-room safe, desk

Lake View Junior Suite With Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake View Junior Suite With Balcony

Premium bedding, free minibar, in-room safe, desk

Lake View Junior Suite With Balcony

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake View Tower Suite

Premium bedding, free minibar, in-room safe, desk

Lake View Tower Suite

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Lucerne, Mandarin Oriental Palace, Luzern is in the city centre and on a lake. Loewenplatz and Chapel Bridge are notable landmarks, and the area's natural beauty can be seen at Lake Side Promenade. Saint Peters Church is another place to visit that comes recommended. Take the opportunity to explore the area for water adventures such as kayaking and other activities like golfing. Visit our Lucerne travel guide
Map
Haldenstrasse 10, Lucerne, LU, 6006

What's nearby

  • A boat on a lake with snow-capped mountains in the background.
    Lake Side Promenade
    1 min walk - 0.1 km
  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    14 min walk - 1.2 km
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    16 min walk - 1.4 km
  • Grand Casino Lucerne
    5 min walk - 0.4 km
  • Loewenplatz
    12 min walk - 1.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    15 min walk
  • Zurich Airport (ZRH)
    60 min drive

Restaurants

  • Confiseur Bachmann AG
    11 min walk
  • JOE & THE JUICE
    16 min walk
  • LUZ Seebistro
    14 min walk
  • Café Spettacolo
    15 min walk
  • Alpineum Kaffehaus & Bar
    11 min walk

About this property

Mandarin Oriental Palace, Luzern

  • Luxury family-friendly hotel near Lake Side Promenade
  • Located close to Loewenplatz and Saint Peters Church, Mandarin Oriental Palace, Luzern provides a terrace, a coffee shop/cafe and a library. Treat yourself to a massage at Spa Bellefontaine, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
    • Express check-in, a lift and multilingual staff
    • Tour/ticket information, a front desk safe and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 136 individually decorated rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
  • Extra amenities include:
    • Changing tables, baby monitors and highchairs
    • Bathrooms with toilets with electronic bidets and baths or showers
    • Flat-screen TVs with cable channels
    • Baby baths, children's slippers and children's books

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The price is HK$5,004
HK$5,301 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Parking on site (CHF 55 per day)
  • Valet parking on site (CHF 55 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 50 to 50 for adults and CHF 50 to 50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Colonnade
  • Minamo
  • MOzern Bar & Brasserie
  • Quai 10

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • High chair
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,725 square feet of conference space

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Built in 1906
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 50 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CHF 190.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Resort fee: CHF 2.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 50.00 to 50.00 for adults and CHF 50 to 50.00 for children
  • Self-parking fee: CHF 55 per day
  • Valet parking fee: CHF 55 per day
  • Pet fee: CHF 50 per pet, per day
  • Rollaway bed fee: CHF 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CH-140.3.004.600-4

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Is Mandarin Oriental Palace, Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 50 per pet, per day.

How much does it cost to stay at Mandarin Oriental Palace, Luzern?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Palace, Luzern on 2 Sept 2026 start from HK$8,371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental Palace, Luzern?

Self-parking is available for CHF 55 per day. Valet parking is available for CHF 55 per day.

What time is check-in at Mandarin Oriental Palace, Luzern?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Mandarin Oriental Palace, Luzern?

Checkout is at noon.

Where is Mandarin Oriental Palace, Luzern located?

This family-friendly Lucerne hotel is located on the boardwalk, within a 10-minute walk of Lake Side Promenade and Loewenplatz. Saint Peters Church and Chapel Bridge are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) is 15 minutes by foot and Lucerne Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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