Good, convenient property very walkable/busable to both Lugano center and Paradiso.
Kyriaki
於 2025 年 7 月住了 2 晚
8/10 不錯
Eric
2025 年 7 月 8 日
Eric
於 2025 年 7 月住了 2 晚
8/10 不錯
Monika
家人同遊, 寵物同遊
2025 年 7 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kiva hotelli, rauhallinen, siisti allasalue. Ainoa miinus oli aamupala, jossa ruokailtiin yhdessä lintujen kanssa. Henkilökunnalle täydet pisteet.
Monika
於 2025 年 6 月住了 2 晚
10/10 優異
Nancy A (Brunswick)
商務旅客
2025 年 6 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.
Nancy A
於 2025 年 6 月住了 1 晚
10/10 優異
Whitney (Richmond)
多人同遊
2025 年 6 月 16 日
讚好:整潔度、設施服務和住宿狀況
The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.
Whitney
於 2025 年 6 月住了 3 晚
8/10 不錯
Patricia
家人同遊
2025 年 6 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Es war alles super. Nur leider waren die Zimmer nicht gekühlt. Man hätte die Klimaanlage anmachen können, bevor wir einchecken.
Patricia
於 2025 年 6 月住了 1 晚
10/10 優異
wasef (Ferrara)
2025 年 6 月 3 日
wasef
於 2025 年 5 月住了 6 晚
8/10 不錯
Katherine
2025 年 5 月 24 日
讚好:整潔度和職員與服務
We reported that our air conditioner was not working. The air conditioner in the adjoining room that we rented WAS working. The property manager tried to tell us that they don't turn on the air conditioning until June. We did not believe that statement for one minute. The hallways were cool. Our second room was cool. When we spoke to the front desk initially, they said someone would look at it. Noone ever did. Then the manager tries to give us a speech about how we are all helping the environment. Nope. We paid for air conditioning. Also, our mini fridge was not working. The one in our second room was working. We reported it and were told that that is how it is. Our bottles of water would be served at room temperature. So, it really wasn't a fridge, but a storage unit. Nope! Also, this property is advertised as having ceiling fans. We didn't see or feel a single one. Misadvertised!
Katherine
於 2025 年 5 月住了 4 晚
8/10 不錯
Erin
家人同遊
2025 年 5 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Not friendly at check-in and balcony has seen better days. Great view on lake side of hotel but cost extra and parking was pricey. Great service at check-out.
Erin
於 2025 年 5 月住了 1 晚
8/10 不錯
Paul
2025 年 4 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Alles i.O. Einzig der Kopfteil der Betten müsste verstell-
bar sein. Schlafen ist eine sehr individuelle Angelegen-
heit.
Paul
於 2025 年 4 月住了 2 晚
10/10 優異
Hanriyet
2025 年 4 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Hanriyet
於 2025 年 4 月住了 1 晚
8/10 不錯
Håkan
2025 年 4 月 6 日
讚好:整潔度和職員與服務
Bra läge
Bra läge och normal standard för ett tre stjärnigt hotell
Håkan
於 2025 年 4 月住了 1 晚
10/10 優異
Edoardo
2025 年 4 月 4 日
Edoardo
於 2025 年 3 月住了 1 晚
8/10 不錯
Astrid
2025 年 2 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Reise in die Vergangenheit 😥
War alles gut 😊
Astrid
於 2025 年 2 月住了 2 晚
10/10 優異
Adrian (LAS VEGAS)
2025 年 2 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Excelente
Adrian
於 2025 年 2 月住了 1 晚
10/10 優異
Philippe
2025 年 2 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Top
Philippe
於 2025 年 2 月住了 1 晚
8/10 不錯
Claude (Zürich)
2025 年 1 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Claude
於 2025 年 1 月住了 2 晚
10/10 優異
Genma
2024 年 12 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Outstanding stay
It was very good, the service was outstanding, the front desk helped on tours and restaurants. We really enjoyed it.
Genma
於 2024 年 11 月住了 3 晚
10/10 優異
Tanja
家人同遊
2024 年 12 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tanja
於 2024 年 8 月住了 4 晚
4/10 欠佳
Ashley
伴侶同遊
2024 年 11 月 28 日
讚好:整潔度
不滿:職員與服務
The check-in was lacking clarity which locked U.S. out after getting robbed at the train station at midnight. They don’t answer the emergency line they offer. The walls are power thin and house keeping talks across the halls while cleaning. Make sure you take the door code everywhere, they will lock you out. The place is very safe and we were grateful for the locals. They stop responding to what’s app (their offering for communication) once you are checked in. Would not turn to this hotel, but would rewritten to this city.
Ashley
於 2024 年 11 月住了 2 晚
10/10 優異
Winstton
家人同遊
2024 年 11 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ótima hospedagem
Foi uma ótima estadia, o café da manhã é ótimo e os atendentes foram muito gentis. Ótimo local
Winstton
於 2024 年 11 月住了 2 晚
8/10 不錯
Izabel
2024 年 11 月 16 日
讚好:整潔度和職員與服務
Localização razoável, possível ir a pé pra estação de trem e pro centro, para quem gosta de uma caminhada.. hotel antigo.. limpo, porém com a roupa de cama de qualidade baixa deixa o aspecto um pouco duvidoso. Banheiro ok. Não utilizei estacionamento.
Izabel
於 2024 年 11 月住了 1 晚
8/10 不錯
Tanja
2024 年 11 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles war sehr gut, speziell auch der Balkon mit Seeblick