This place is always lovely to stay, unfortunately we were let down with the restaurant booking due to Easter. Having said that we were very nicely compensated and had what was a fabulous meal in the alternative restaurant. The staff are all exceptional too, the room yet again blew us away. Pure class, luxury witb beautiful surroundings. Luton Hoo is my favourite hotel.
Michael
於 2024 年 3 月住了 1 晚
6/10 一般
Amanda
親子同遊
2024年3月4日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I like the beautiful historic building and landscaped parkland. I didn't like the additional charge of £50 per night for a child bed that I wasn't informed of when I requested one. I also didn't like the fact that the pool could only be used by families with children at specific times - again I was not informed of this before I arrive. Also, the restaurant and bar closest to our room was closed throughout our stay for no apparent reason which meant we had to eat out both nights.
Amanda
於 2024 年 2 月住了 2 晚
10/10 優異
Tariq
2024年3月1日
讚好:整潔度、職員與服務和住宿狀況
Fantastic service. Staff were very accommodating and really went the extra mile to make my family feel welcome during our stay.
Tariq
於 2024 年 2 月住了 2 晚
8/10 不錯
gerard
伴侶同遊
2024年2月15日
讚好:整潔度和設施服務
We did have a lovely stay at Luton Hoo. We've started before and the views, staircase and dining room still takes the breath away. However it's really showing signs of wear tear now. Plus the staff, although all very friendly, clearly need some quality control. At dinner the maitre d, was clueless when it came to champagne. I asked for VC (I dont think he heard of it) but they had none. So when I asked hm to recommend one, I overheard him say to the waiter "Err is this is a good one?? Dinner was delicious. But...they forgot about broccoli and no salt and pepper on table. This was a regular occurrence. Breakfast same thing. Spa is also fab. But if you are going to call yourself 5 star, these little make all the difference. Trust me im in the service industry.
gerard
於 2024 年 2 月住了 1 晚
8/10 不錯
Brian
2024年1月8日
Brian
於 2024 年 1 月住了 1 晚
10/10 優異
Carl
2023年12月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything spot on !
Reception and check in was quick despite a wedding party seemingly taking over the main house. Staff friendly, efficient and polite.
Our room was in a building a short walk / drive away with its own parking. The room was huge, clean and comfortable, with a good size ensuite with both bath, shower and twin basins. Temperature control was good too. The only thing lacking in the room was a USB charging point but I could manage a night without.
Dinner in the Adam’s Brasserie - lovey starters, steaks cooked to perfection and friendly polite service (thank you Cole !)
All in all a lovely place to stay
Carl
於 2023 年 12 月住了 1 晚
8/10 不錯
Philippa
2023年12月30日
讚好:整潔度、設施服務和住宿狀況
Its noot 5 star. Very very expensive. Not worth the money. Pool was cold. Food average but extortionate