Dear Jennifer, Thank you so much for this great comment and recommandation ! We are so happy to hear that you enjoyed your stay at the Globe et Cecil. Warm regards,

Chère Philippa,Nous vous remercions d'avoir pris le temps de nous laisser votre retour positif sur votre séjour. Nous espérons pouvoir vous accueillir à nouveau prochainement.

Dear Steen, Thank you for taking the time to leave feedback. We hope to welcome you again soon.

Bonjour Patricia, Nous vous remercions pour votre belle note à propos de votre séjour. Au plaisir de vous accueillir de nouveau,

Chère Madame, Nous vous remercions pour ce commentaire élogieux à propos de votre séjour au Globe et Cecil.Au plaisir de vous accueillir de nouveau,

Cher Marcel,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience positive à notre hôtel. Nous sommes ravis de savoir que votre séjour parmi nous a été agréable et que vous avez apprécié notre service et nos installations.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir et de vous offrir un autre séjour exceptionnel.

Chère Madame, Nous vous remercions d'avoir pris le temps de nous attribuer la note maximale après votre séjour. Nous serions enchantés de vous accueillir de nouveau,

Cher Monsieur, Merci infiniment pour votre excellente évaluation ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Au plaisir de vous accueillir à nouveau lors de votre prochaine visite.

Dear Victoria, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused by the noise disturbances. We'll certainly look into ways to address this issue to ensure a more comfortable stay for our guests in the future. We're glad to hear that, despite the noise, you would be willing to come back. We value your patronage and hope to have the opportunity to welcome you again for a more restful experience

Dear Kurt, Thank you for sharing your feedback with us. We're pleased to hear that you found the overall accommodation and service very good. We appreciate your observation about the corridors and breakfast, and we'll certainly take it into consideration as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future."

Dear Kadri,Thank you so much for your kind words! We are delighted that you enjoyed your stay with us. We hope to welcome you again soon.Best regards,

Dear customer,Thank you for sharing your feedback. We're sorry to hear that your experience wasn't entirely satisfactory. We take your comments seriously and will do our best to improve.Best regards,

Dear Kadri, Thank you for your kind words! We're delighted to hear that you enjoyed our great location and found our staff to be friendly. We hope to welcome you back soon. Kind Regards

Dear Ai-My,Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back on your next visit. Warm regards,

Dear Fran, A big thank you for your positive feedback following your stay in our hotel! We are delighted that you had a pleasant time with us. Your comments are well taken into account, and are valuable to improve our services. Best regards,

Thank you for taking the time to share your thoughts online. We are sorry that your stay did not fully meet your expectations.You can rest assured that your comments will be taken into consideration and escalated to the direction of Les Aubergistes Lyonnais. Sincerely,

Bonjour, Nous vous remercions d'avoir pris le temps de répondre à notre questionnaire de satisfaction. Nous sommes navrés que votre séjour n'ai pas totalement été à la hauteur de vos attentes.Soyez assuré que vos commentaires sont bien pris en compte et remontés à la direction des Aubergistes Lyonnais. Bien cordialement,

Dear Diane, Thnak you so much for taking the time to write this praising comment ! We are glad that your did enjoy your stay at the Globe et Cecil.Best regards,

Cher Monsieur, Merci beaucoup d'avoir pris le temps de noter votre séjour parmi nous. Nous sommes ravis que votre séjour ai été à la hauteur de vos attentes.Nous espérons vous accueillir de nouveau au Globe et Cecil, Bien cordialement,

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de noter votre séjour et nous sommes navrés que celui-ci n'est pas été à la hauteur de vos attentes. Bien cordialement,

Dear Stéphane, Thank you for sharing your feedback with us. We appreciate your comments regarding our historic hotel and we apologize if the room size and bathroom didn't meet your expectations.We value your input and hope to have the opportunity to provide a more enjoyable experience should you choose to stay with us again in the future.Best regards,

Bonjour Hertel, Nous vous remercions pour votre note et ce joli commentaire. Nous sommes ravis que vous ayez apprécié votre séjour au Globe et Cecil !

Dear Jody,Thank you so much for your wonderful review! We truly appreciate your support and are delighted to know that you had such a fantastic experience with us. Your feedback is invaluable to us, and we look forward to welcoming you back in the future.

Dear Yasmine, Thank you so much for this comment full of praise ! All the staff is glad to receive feedback like this one. We are looking forward to welcome you again,

Bonjour Fabienne, Nous vous remercions d'avoir pris le temps de nous attribuer cette belle note. Au plaisir de vous recevoir de nouveau au Globe et Cecil,

Bonjour Nicolas, Quel plaisir de découvrir votre note et votre commentaire ! Au plaisir de vous accueillir de nouveau au Globe et Cecil,

Dear Gail, Thank you for this nice review,It will be a pleasure to see you againBest regards,

Dear, Thank you for this warm review. It will be a pleasure to welcome you again. Best regards,

Bonjour Frédéric, Nous sommes ravis que votre séjour au Globe et Cecil se soit déroulé au mieux.Au plaisir de vous accueillir de nouveau,

Dear Jess,We thank you for your good note.We hope you have a nice stay with us and hope to welcome you again soon.Kind Regards,

Dear Chiara, We want to thank you for taking time to let a review. Your comment means a lot to us.It will be a pleasure to see you soon. Best regards,

Dear Melanie, We want to thank you for taking time to let a review. It will be a pleasure to see you againBest regards,

Good Morning, Thank you for taking the time to rate us online. This is important fos us to have feed backs and we appreciate it. Best regards,

Dear Jason, Thnak you for taking the time to give us a nice rating online. We are happy to hear that you enjoyed your stay at the Globe et Cecil. Looking forward to welcome you again,

Dear Madam, We would like to thank you for taking the time to write about your stay. We did read your answer to our email, asking for twin beds and a room away from the elevator. When you arrived, you had a room matching your request, but you told us afterward that you also wanted a shower instead of the bathtub and the air vent pointing directly on the bed. We could have answered those requests if we knew before. We did our best to find another room, even though the hotel was fully booked.Best regards,

Monsieur, Nous vous remercions d'avoir pris le temps de poster votre commentaire en ligne. Vous nous avez en effet adressé votre déception concernant la chambre à votre arrivée. Nous vous avons proposé un changement de chambre, que vous avez refusé. La chambre que vous avez occupé fait bien plus de 20m2 (24,35 m2 pour être exacte), salle de bain incluse (les sites de réservations détaillent rarement la taille de chaque pièce, mais indique la surface totale). Nous aimerions aussi ajouter qu’en France, les hôtels ne décident pas eux-mêmes du nombre d’étoiles qu’ils valent. Ils sont vérifiés par un organisme indépendant, lors d'un audit qui a lieu tous les cinq ans.Bien cordialement,

Bonjour Eric, Nous vous remercions pour votre belle note,Au plaisir de vous revoir chez nous. Bien cordialement,

Dear Julian, We want to thank you for this warm review. It is nice to know than you spend a great time with us. It will be a pleasure to see you again. Best regards

Dear Fernanda, Thank you for taking time to let a nice review,It will be a pleasure to see you again, Best regards,

Dear Sir, Thank you for taking the time to write about your stay. We are sorry that you did felt "More like a guy in all women work environment" (according to your guest survey). This is true that most of our staff are girls, but all our staff is regularly praised by our guest online for their friendliness and professionalism.Regards,

Dear Sir, Thank you for this very nice rating ! We are delighted to have had a great time at the Globe et Cecil. Best regards,

Dear Masae, Thank you for sharing your feedback. We appreciate your compliments regarding the cleanliness of our rooms and the overall spaciousness, making your stay more comfortable. We understand your concern about the absence of a refrigerator and mineral water in the room as part of our eco-conscious efforts. We do offer the option of filling a bottle with water at the front desk, as you explained. We appreciate your feedback and will take it into consideration to enhance our services. We hope to have the opportunity to welcome you back in the future.Best regards,

Dear Mary BethThank you for your positive feedback! We're glad to hear that you found our accommodations comfortable, clean, and conveniently located. It's great to know that you enjoyed our comfortable beds and had a pleasant experience with our friendly staff. We appreciate your review and look forward to welcoming you back in the future.

Dear Sir, We are sorry that you stay with us did not meet your expectations. I did check the room you had, and I am sorry that you did not like the 2 Privilège Rooms you were free updagraded in. We do not really understand, because the AC is working in both rooms, and the windows opens without any issue. Know that our 59 rooms are different and authentic, with the aim of moving away from chain models and identical rooms. Best regards,

Dear James, Thank you very much for this nice comment ! We are happy that you appreciate the service of our staff, dedicated to make your stay unforgettable.Best regards,