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"This Four Points was surprisingly exceeded my expectations. The buffet was amazing - so many options. Just the coffee station was abit not so accessible from different areas in dining room. You had to walk thru tables. Samui in housekeeping was extremely accommodating to our needs and was very helpful with around the city. Olivia and Louis at front desk was amazing. They definitely accommodated our stay with their beyond service. Shuttle bus service was great! Takes you to airport and Citygate Outlet Mall and to the MTR trains. Very convenient!"

"Good location n Harbour view but hotel a bit dated. "

"This is one of the nicest hotels I’ve stayed in. The staff were amazing, I’ve never met hotel staff who are this nice and helpful. The room was gorgeous. Location was perfect. "

"Fast and easy shuttle to and from the airport. Friendly staff, clean room. "

"Excellent. Well received by the staff, great breakfast at the club lounge, can't wait to came back!"

"We missed the housekeeping and called to refill the amenities. Ended up no one came"

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"This property needs a major refresh. The carpets are coming up at the seams in the hallways, walls look dirty, beds are like sleeping on boards and pillows are bricks. Probably a once beautiful place but now tired and old looking. Not a 4.5 star hotel by any means. Bathroom grouting is rough and the bathtub has patches where the finish has come off. Very few amenities. Property does not hold up to other Disney hotels unfortunately. I cannot fault the staff though. Super helpful and friendly!!"

"Clean, friendly and helpful staff. Outdoor pool was nice. Walking distance to explorer's lodge. I just wish there's microwave inside the rooms but other than that room was great and comfortable beds. They clean up everyday."