升級 房間寬敞,明亮,高層面对公園,清靜無蔽.
内子特別欣賞送給我們的曲奇餅,
她計劃下星期再入住數天,希望又再次能吃到那些complementary cookies and room upgrades again.
Highly recommend for people stay in this hotel.
Ting Kong
於 2023 年 11 月住了 4 晚
6/10 一般
Kwok Weng
2023年11月22日
讚好:職員與服務
Kwok Weng
於 2023 年 11 月住了 1 晚
10/10 優異
Po Sing Simon
商務旅客
2023年11月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Po Sing Simon
於 2023 年 11 月住了 3 晚
8/10 不錯
Kuo-hsiung
2023年11月16日
Kuo-hsiung
於 2023 年 11 月住了 1 晚
10/10 優異
CHI NUN
2023年11月12日
CHI NUN
於 2023 年 11 月住了 2 晚
8/10 不錯
Ka Man
2023年10月23日
Ka Man
於 2023 年 10 月住了 1 晚
8/10 不錯
Chung Yue
2023年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chung Yue
於 2023 年 10 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2023年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean room. Appreciated that free upgrade was given.
真實旅客
於 2023 年 10 月住了 1 晚
Hotel Royal Macau 於 2023年10月25日的回應
Dear guest, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Yours sincerely, Hotel Royal Macau
Dear Chi Kwong, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Yours sincerely, Hotel Royal Macau
8/10 不錯
Lam
2023年7月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lam
於 2023 年 7 月住了 1 晚
8/10 不錯
Ching wai
多人同遊
2023年7月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ching wai
於 2023 年 7 月住了 1 晚
10/10 優異
Oi Pik
2023年6月30日
Oi Pik
於 2023 年 6 月住了 1 晚
Hotel Royal Macau 於 2023年7月4日的回應
Dear Oi Pik, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Your sincerely, Hotel Royal Macau
10/10 優異
Tracy
2023年6月27日
Tracy
於 2023 年 6 月住了 1 晚
Hotel Royal Macau 於 2023年7月4日的回應
Dear Tracy , Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Your sincerely, Hotel Royal Macau
8/10 不錯
Zo Shing
2023年6月27日
讚好:整潔度、職員與服務和住宿狀況
雖然是不及氹仔新淨,但是整體算不錯
Zo Shing
於 2023 年 6 月住了 3 晚
皇都酒店 於 2023年7月4日的回應
尊貴的 Zo Shing, 您好! 非常感謝您在百忙之中抽出寶貴的時間分享您的入住經驗。 作為澳門第一家五星酒店,我們一直致力於為客人提供優質的住宿體驗。知道您對我們酒店整體感到滿意,我們感到非常榮幸。 我們會繼續堅持為客人提供優質服務,讓客人有賓至如歸的感覺。再次感謝您的時間,我們期待與您能在澳門再一次相遇。 皇都酒店
10/10 優異
Kai Ho
2023年6月23日
讚好:整潔度、職員與服務和住宿狀況
Kai Ho
於 2023 年 6 月住了 2 晚
Hotel Royal Macau 於 2023年6月26日的回應
Dear guest, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Your sincerely,
10/10 優異
Derek
2023年6月19日
Derek
於 2023 年 6 月住了 1 晚
Hotel Royal Macau 於 2023年6月26日的回應
Dear guest, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Your sincerely,
10/10 優異
Yvonne
多人同遊
2023年6月18日
讚好:整潔度、職員與服務和住宿狀況
Good location and reasonable price!
Yvonne
於 2023 年 6 月住了 2 晚
Hotel Royal Macau 於 2023年6月26日的回應
Dear Yvonne, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Your sincerely