The staff is owesome very helpful. Rocio was excellent made-up for everything else
JORGE
於 2024 年 2 月住了 3 晚
6/10 一般
Sam
2024年2月9日
讚好:職員與服務和住宿狀況
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
Sam
於 2024 年 2 月住了 1 晚
2/10 很差
Robert
伴侶同遊
2024年2月1日
讚好:設施服務
We were unable to stay at this property near Machu Picchu, Peru because of political protests which have cut off rail travel and stopped entrance into the historical site. I asked for a refund but have heard nothing from them.
Robert
於 2024 年 1 月住了 1 晚
8/10 不錯
Matthew
2024年1月19日
Matthew
於 2023 年 12 月住了 1 晚
10/10 優異
Benoit
2024年1月16日
Benoit
於 2024 年 1 月住了 1 晚
10/10 優異
Ling Li
親子同遊
2024年1月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very nice and helpful, They picked us up from train station and help us carry our backpacks to hotel. That's really warm because I felt it was hard to breathe under altitude sickness. Very appreciate. By the way, the room is unique with flowers decoration, beautiful and enjoyable. Overall, it was absolutely 10/10 .
Ling Li
於 2024 年 1 月住了 1 晚
8/10 不錯
Mario
2024年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mejorar el internet
El Hotel Retama en Machu Picchu destaca por su servicio excepcional, incluyendo la cortesía de recoger a los huéspedes de la terminal y la calidez en la recepción. No obstante, aunque el desayuno cumple su función, lo encontramos básico y en contraste con el precio del alojamiento, que nos parece elevado, especialmente teniendo en cuenta la tendencia de precios altos en Aguas Calientes. La principal área de mejora es el acceso a Internet, esencial para nuestro trabajo y notablemente deficiente durante nuestra estancia.
Mario
於 2024 年 1 月住了 2 晚
10/10 優異
Ben
2024年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ben
於 2024 年 1 月住了 1 晚
10/10 優異
Ariunzul
2024年1月1日
讚好:整潔度、職員與服務和住宿狀況
The hotel is right by aguas caliente river and it was felt like you were right in nature. There were avocados growing right outside the window. Loved it.