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貝斯特韋斯特普拉斯碼頭海濱旅館的評價

2.5 out of 5
貝斯特韋斯特普拉斯碼頭海濱旅館
505 S Huron Ave, Mackinaw City, MI

評價

8.0

很好

10 分評分，優異；1009 則評價中有 381 則" "
8 分評分，不錯；1009 則評價中有 350 則" "
6 分評分，一般；1009 則評價中有 152 則" "
4 分評分，欠佳；1009 則評價中有 78 則" "
2 分評分，很差；1009 則評價中有 48 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

Minghao

多人同遊
讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
Good location, but the attitude is too bad, the card is not working for 3 times, and the front desk are rude, not even looking at you.
於 2022 年 8 月住了 1 晚
Guest Services 於 2022年8月19日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Rishitha Reddy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my overall stay.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月29日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Jennifer

家人同遊
不滿：職員與服務和住宿狀況
My sheets were itchy, i got bedbug bites on my arm. The man upfront was not so friendly and some staff were ok. The breakfast was always the same and the room had a musty..
於 2024 年 4 月住了 3 晚
Guest Services 於 2024年4月27日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
The location and cleanliness was excellent
於 2024 年 4 月住了 2 晚
Guest Services 於 2024年4月27日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

Timothy

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Would never stay here again. Rude staff.
於 2024 年 4 月住了 1 晚
GUEST SERVICES 於 2024年4月25日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 很差

Timothy

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Staff was incredibly rude. Property was unclean and outdated.
GUEST SERVICES 於 2024年4月25日的回應
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Paul

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Belle vue sur le lac!
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月22日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Loretta

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Diane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Big and quiet
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月15日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Stephen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Last Minute Getaway… I have never stayed anywhere as close to the water as the room I had, and I can’t say how impressive this location is!! The waves at night sounded like you were at the ocean and the sand at this beach was spectacular. They could improve the breakfast a touch…eggs and maple syrup. Just a recommendation especially when you are in maple syrup country. The place was immaculate though - and the hotel staff were warm, friendly and very attentive.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月9日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Tara

家人同遊
讚好：整潔度和設施服務
Staff was great
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Lisa

於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月27日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Mary (Trenton)

家人同遊
不滿：設施服務
於 2024 年 4 月住了 2 晚
Guest Services 於 2024年4月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Lori

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All staff were so friendly and accommodating My room was very nice and clean. Nice swimming pool and hot tub. Great breakfast. Definitely coming back!
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Chasity

Wold visit again
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

Amanda

不滿：整潔度、職員與服務、設施服務和住宿狀況
I’m surprised that I “checked in” as the property was well aware I was unable to cross the bridge to arrive & the room was booked because we were as mentioned above, unable to cross the bridge. Who checked in at 10:07? Was this room given to someone and checked in under my name? Is there a secret time that I was required to check in by or I forfit my room? Please email me more details about this “check in”. I believe there was fraud taking place. Thanks!
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月4日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Unfortuneately, your reservations were booked through a 3rd party website. At the time of booking you were given a cancellation of 72 hours prior to arrival. The hotel in good faith held the reservations through the following morning at which time the hotel neither received any cancellation notification and no one arrived at hotel to occupy the reservation. There for as per company policy and in accordance with the cancellation/no show policy which you agreeed to when making your reservation, a cancellation/noshow charge was applied to the reservation. At no time did anyone check in under your name and at no time was the room occupied by someone else. Again, I apologize for any confusion in regard to your reservations and charges, and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般

Jennifer

6/10 一般

Goodfellow,

伴侶同遊
讚好：整潔度和職員與服務
Guest Services 於 2024年3月30日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般

KIYOSHI

於 2023 年 10 月住了 1 晚

8/10 不錯

joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月14日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Carrie A

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a nice clean place to stay after shutting down our property for the winter. The staff was nice and they had a nice convenient breakfast the next morning. You definitely have to be able to walk flights of steps.
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Kevin

伴侶同遊
讚好：整潔度
Not much of a breakfast and on the 3rd floor with no elevator.
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Brett

家人同遊
This is an old property in desperate need of updating. Things seems clean enough, but many things in the room were aged and in disrepair. The biggest concern was that when we arrived (after 9pm) there hadn’t been any heat turned in in the room. Considering it Was just above freezing outside, this meant it took a while before the room was comfortable.
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
For a hotel of this size and capacity I expected a lot of noise, I was surprised to find the place quiet and felt safe. the location is very convenient to dining and shopping. The staff was exceptionally gracious and helpful.
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年11月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Fred

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月4日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Cindy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年11月2日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Wendy

讚好：整潔度
Lake front room view was nice. Breakfast was absolutely terrible.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月1日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Maria Lourdes

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年11月1日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

John

讚好：整潔度和客房舒適度
不滿：職員與服務
Disappointing for a Best Western
The room was nice, the view of the bridge at night was amazing, but customer service needs a lot of improvement, i felt like a inconvenience to the staff then a guest when checking in and when the remote for tv wasn't working, i don't think i will stay here again the next time im in Mackinaw
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月31日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 很差

James M.

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Perhaps the worst motel stay I’ve ever had. Rude staff, unkempt room. I’m in the process of filing a complaint with the chain. Terrible experience and not worth the money. Do yourself a favor and book elsewhere.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月7日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Carla

家人同遊
讚好：整潔度
不滿：住宿狀況
It was overall clean but in dire need of a renovation.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月29日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
不滿：職員與服務
Over all the hotel was great. Customer service was the worst. It was like we were an inconvenience to check in. The ladies had the worst attitude.
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月29日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 欠佳

Vicki

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The view was nice, until see guests with dogs using the beach as their rest area and not cleaned up. WiFi acess was spotty at best. Toilet clogged with just going no. 1 with little toilet paper. Had to call for plunger and use it every time we flushed. Breakfast wasn't too good what so ever and the room was so hot even with the heat off and patio door open. Front desk ladies not friendly at all.
於 2023 年 10 月住了 3 晚
Guest Services 於 2023年10月28日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Gwen

於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月28日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Thomas

於 2023 年 10 月住了 2 晚

8/10 不錯

Andrew

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
I did not like the stiffness of the bed
於 2023 年 9 月住了 2 晚
Guest Services 於 2023年10月27日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Michael

讚好：職員與服務
於 2023 年 8 月住了 2 晚
Guest Services 於 2023年10月27日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Kathy

於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月14日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

kelli

於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月27日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Robert

多人同遊
讚好：整潔度和客房舒適度
Rough night!
Our stay was ruined by one small thing… an electric outlet! There was only one near the beds & it didn’t work. My CPAP machine cord wouldn’t reach any other outlet so I got almost no sleep all night! It’s the little things that count!
於 2023 年 10 月住了 1 晚
guest services 於 2023年10月25日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Katheryn

於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月27日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Whitney

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月23日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Laura

讚好：整潔度、職員與服務和住宿狀況
Guest Services 於 2023年10月24日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Terry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel!
We enjoyed our stay. We found it very comfortable and had a good rest! We felt safe. Will recommend to family and friends!
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月22日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Ashley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property with good view of the lake and decent breakfast options. Parking when the hotel is fully booked is a little hard to find but it worked out eventually. If you require use of an elevator for accessibility, there is only one and it can be far from your room and the breakfast facility and pool so keep that in mind.
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月21日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
The location was great and within walking distance to shops, restaurants, and the ferry. The breakfast was decent, but you have to walk outside in order to get to it. The food was also the same every day. The shower was short- I'm 5'0 and thought it was short. The bed was very comfy though. Our room had a jacuzzi in it as well which was nice. Overall we enjoyed our stay.
於 2023 年 10 月住了 3 晚
Guest Services 於 2023年10月21日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great experience
Love Mackinaw City. Hotel was great close to everything. Had a water view room. Wouldn’t want it any other way.
於 2023 年 9 月住了 3 晚
Guest Services 於 2023年10月19日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Deb

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月18日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great view of the lake!
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月17日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.