My son had to sleep on the couch instead of the pull out bed. There were large pee stains and no sheets. Woke up to bugs. Mattresses are thin and noisy. It was either a sauna or freezing. No in between. Once we say the bugs we were out. Left hours before we had planned.
Lindsey
於 2025 年 7 月住了 1 晚
2/10 很差
Johnny
伴侶同遊
2025 年 7 月 11 日
不滿:整潔度、設施服務和住宿狀況
After verification the hotel clerk gave our reserved room to someone who was already staying there because the other person had a TV that was not working.The room we had booked room weather last available
Johnny
於 2025 年 6 月住了 1 晚
6/10 一般
Jeffery
家人同遊
2025 年 7 月 9 日
讚好:職員與服務
Everything was pretty good. I would stay there again. The breakfast was horrible though.
Jeffery
於 2025 年 7 月住了 1 晚
2/10 很差
Cameron
2025 年 7 月 5 日
不滿:整潔度、設施服務和住宿狀況
DO NOT STAY HERE!!!! The absolute worst front desk person we have ever come across in all of hotel stays in history. First, it's false advertising when they say they have a hot tub, then you get there and get told it's been broken for a few months. Then you get told that no one under 18 can swim in the pool without supervision so when you say one of the kids is 18 and the other is 17 so they're good to go then you get told that they still need an adult because the rules are posted on the wall, which only says children must be accompanied. Then when you call this person out on the wall thing they say they are calling the cops, which they do and when the cops show up we get told we have to leave. All this after we have paid for the room. Then they would not give us a refund so we were out $115. This front desk woman should not be in a position of customer service and this hotel should be put out of business. Not joking.
Cameron
於 2025 年 6 月住了 1 晚
8/10 不錯
Brandon
家人同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Clean
Brandon
於 2025 年 6 月住了 1 晚
2/10 很差
Jose
2025 年 6 月 29 日
不滿:整潔度、職員與服務和住宿狀況
The place was just bad. Dirty, paint pealing and more. I would not go there again.
Jose
於 2025 年 6 月住了 1 晚
4/10 欠佳
Ashley
伴侶同遊
2025 年 6 月 22 日
不滿:整潔度、設施服務和住宿狀況
The property is very out dated. The walls need repaired and painted. The toilet was sluggish and the tank lid was for a different model and didn’t fit. It There was hair in the hotel room and it smelled like urine. Upon entry no one was working the lobby of the hotel and had to check into sister motel. Not worth the price paid to stay here.
Ashley
於 2025 年 6 月住了 1 晚
4/10 欠佳
Frances
2025 年 6 月 15 日
不滿:設施服務和住宿狀況
G
The pics looks great but the property needs a lot of paint, carpets cleaned. Drywall patches. Bathroom in 310 needs gutting. Toilet flushes weird. Caulk around shower is terrible, the tub is so old it has a stopper that isn’t connected . I’ll never stay here again. I had no idea I could have commented with photos or would have done so
Frances
於 2025 年 6 月住了 1 晚
6/10 一般
Sarndra
家人同遊, 親子同遊
2025 年 6 月 1 日
讚好:職員與服務
Bed was nice and clean. The property needs to be updated a bit with a thorough cleaning
Sarndra
於 2025 年 5 月住了 1 晚
8/10 不錯
Hector
2025 年 6 月 1 日
讚好:整潔度、設施服務和住宿狀況
Very good
Hector
於 2025 年 5 月住了 1 晚
6/10 一般
kenneth d.
2025 年 6 月 1 日
讚好:整潔度和住宿狀況
不滿:設施服務
One of the amenities I wanted for my stay was a hot tub
However the tub was out of commission which was very upsetting
I brought it to the attention to the staff and they were helpful in making it right
kenneth d.
於 2025 年 5 月住了 1 晚
2/10 很差
Linda
家人同遊
2025 年 5 月 26 日
不滿:整潔度、設施服務和住宿狀況
My itinerary stated check in was 2:00PM. I arrived at 2:15 and there was no one at the front desk nor anyone to be found on the first floor. A lady came in and said she had rented a room for a party and we would have to go to the Clarion next door and tell them we were here to check in. I was very concerned about security at this point and tried to find a room in another hotel but wasn't successful. There was a sign on the ice machine telling you to go to the Clarion next door for ice also. I was on the 3rd floor. The next morning when I went down there was a very dirty small cloth cooler with a sign saying ice on it. The pool did not look inviting at all so we did not use it. Online at Expedia it stated there was a marketplace there. There was an area for such but everything was empty. The elevator was dirty - floor had not been swept in awhile and there were puddles of water from people leaving the pool. We had to be very careful not to slip on the water puddles. I feel this place was misrepresented on the Expedia website. I wish I had taken picture so I could upload them but I didn't. I could have stayed at the Clarion cheaper but choose Comfort Suites because room entry was inside, however I would have felt more secure at the Clarion. I will not be a returning customer. As a matter of fact I would like to request a partial refund as the property was not as represented.
Linda
於 2025 年 5 月住了 1 晚
6/10 一般
Wayne
2025 年 5 月 10 日
讚好:職員與服務
不滿:整潔度
nothing
Wayne
於 2025 年 5 月住了 1 晚
10/10 優異
William (Lady Lake)
伴侶同遊
2025 年 4 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No soap in bathroom and none available also no tissues in bathroom.
William
於 2025 年 4 月住了 1 晚
4/10 欠佳
Carleigh
親子同遊
2025 年 4 月 13 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The only real positive was the convenient location right off of I-75. Unfortunately, the rest of the experience left a lot to be desired. The hotel room felt sketchy, none of the ice machines were working, and the coffee—served in an extra small cup—was cold. The bagels tasted stale, and to top it off, no one was at the front desk during checkout. Another employee told me to just leave the keys on the counter, which felt uncertain and unprofessional.
The overall atmosphere felt dirty and uncomfortable, especially knowing it was connected to a sister motel next door that looked even more rundown. There were also quite a few homeless individuals hanging around the area, which added to the uneasy vibe.
Carleigh
於 2025 年 4 月住了 1 晚
4/10 欠佳
Stephanie
家人同遊
2025 年 4 月 12 日
不滿:整潔度和住宿狀況
Not up to par
Light was out in bathroom. Only had half roll of toilet paper when we came in. No replacements. Room sleeps 6 and there were 3 towels. Comforter had rips in it. On the wall next to the fake window, there was gross stuff on the wall that was not cleaned off.
Stephanie
於 2025 年 4 月住了 1 晚
4/10 欠佳
Kevin
2025 年 4 月 7 日
不滿:整潔度、住宿狀況和客房舒適度
Not clean
Room was not clean one towel had blood on it another towel had some other stain, dirt in the corner of the room mouse feces in corners. toilet leaked. Overall hotel was not well maintained
Kevin
於 2025 年 4 月住了 1 晚
8/10 不錯
Marsha
2025 年 4 月 1 日
Marsha
於 2025 年 3 月住了 1 晚
10/10 優異
Robert
2025 年 3 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Room size, quiet
Robert
於 2025 年 3 月住了 1 晚
6/10 一般
Stephanie
家人同遊
2025 年 3 月 28 日
讚好:職員與服務
Beds were comfortable. Room was clean and breakfast was good. Room’s sink was broken, which the nice man at the desk told me about at check in, and the rooms need updating. Worked for the night but wouldn’t stay again.
Stephanie
於 2025 年 3 月住了 1 晚
4/10 欠佳
Ashley
親子同遊
2025 年 3 月 28 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
It was not very clean. We even found a note from a previous guest that said "clean your nasty *** hotel" that housekeeping had obviously not found. There was very little toilet paper in both the room and in the bathroom by the pool. The hot tub didnt work and they said they didnt have enough towels to put any in the pool area.
Ashley
於 2025 年 3 月住了 2 晚
6/10 一般
Diana
2025 年 3 月 25 日
不滿:職員與服務和住宿狀況
The ppace olis affordable but I think ill pay a little.more next time for a better stay. They have a pool and a gym which is great. But the room itself was a bit run down. Damages om walls, a corner was damages also, and the bathroom wasn't swept. When I arrived at 11:30 Pam the front desk lady must have been having a bad day because she has a very bad attitude. Not even my friendly small talk could lighten her mood up. It was very unwelcoming. The computer was messing up but I obviously had more patience to deal with that than she did. But the morning staff was very nice including the lunch lady.
Diana
於 2025 年 3 月住了 1 晚
6/10 一般
Rachel
家人同遊
2025 年 3 月 23 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Ok....but needs cleaned better
Rachel
於 2025 年 3 月住了 1 晚
10/10 優異
Amy (ROCHELLE)
家人同遊
2025 年 3 月 22 日
We ended up with a late check-in after sitting in traffic for hours, and we were met with friendliness & efficiency. The hotel isn’t super easy to find without GPS, but who doesn’t have GPS nowadays? Room had everything we needed.