禮賓部

梅肯紅屋頂套房酒店的評價

2 out of 5
梅肯紅屋頂套房酒店
2720 Riverside Drive, Macon, GA

評價

7.8

不錯

10 分評分,優異;1005 則評價中有 403 則" "
8 分評分,不錯;1005 則評價中有 295 則" "
6 分評分,一般;1005 則評價中有 138 則" "
4 分評分,欠佳;1005 則評價中有 89 則" "
2 分評分,很差;1005 則評價中有 80 則" "

7.6/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Christopher

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was pretty nice for a RR Inn. Our room was bigger than our much more expensive Disney hotel. I'd stay there again the next time I come through Macon.
於 2024 年 4 月住了 1 晚
Kamaria RediResponse Specialist 於 2024年4月29日的回應
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES MACON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location, the size of the room and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 不錯

Michael

讚好:整潔度和職員與服務
Good and friendly style. Decent place to stay.
於 2024 年 4 月住了 3 晚
Chirell RediResponse Specialist 於 2024年4月25日的回應
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our decent location, good and friendly style. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 優異

JOSE

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Solid building and well prepared. Safe and quiet to sleep after a long trip. Breakfast very complete amd fresh
於 2024 年 4 月住了 1 晚
Chirell RediResponse Specialist 於 2024年4月24日的回應
Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our fresh breakfast, solid building, safe and quiet location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 優異

Nathalie

讚好:整潔度和職員與服務
Todo muy limpio
於 2024 年 4 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年4月19日的回應
Gracias por tomarte un momento para dejar una reseña, Nathalie. El personal y yo del Red Roof Inn & Suites Macon apreciamos su puntuación de 5/5 después de su estancia. Me alegra que haya apreciado nuestra limpieza. En Red Roof, nuestro objetivo es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

10/10 優異

Carol

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Pool was closed. Should be noted on booking site.
於 2024 年 4 月住了 1 晚
ANN 於 2024年4月18日的回應
it says it is seasonal

8/10 不錯

Dorothy

伴侶同遊
讚好:職員與服務和設施服務
Floors were sticky and needed mopped other than that I felt I got what I paid for
於 2024 年 4 月住了 1 晚
Sharma RediResponse Specialist 於 2024年4月15日的回應
Thank you for taking a moment to leave a review, Dorothy. The staff and I at the RED ROOF INN & SUITES MACON appreciate your 4/5 score. However, you indicated that the cleanliness of the floors dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

10/10 優異

Coral

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sharma RediResponse Specialist 於 2024年4月14日的回應
Hello Coral,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 一般

Paul

家人同遊
讚好:整潔度、設施服務和住宿狀況
The hotel had a great breakfast incuded
於 2024 年 4 月住了 1 晚
Xao RediResponse Specialist 於 2024年4月13日的回應
Hi Paul,I would like to thank you for sharing your feedback following your experience at the Red Roof Inn & Suites Macon with us. We appreciated your 3/5 score. It was also pleasing to know that our hotel provided you with a great breakfast.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof again.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 優異

Chiquita

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great no problems at sll
於 2024 年 4 月住了 1 晚
Oshane RediResponse Specialist 於 2024年4月7日的回應
Dear Chiquita, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MACON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 不錯

Paul

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Reviews on this property are correct, some updates but still some older finishings. However, pet friendly at no cost and to us the things that mattered were present….clean, save for the fact that the microwave and headboard could have been better wiped down, hot water with good pressure, cold AC, and new large screen TV. Quiet at night. We drive to Florida and require one short overnight stay with our small dog, arriving late and leaving early so the value for us was there. Have tried other places in the area that charge more and then extra for a pet when the room itself is not fit for man nor beast! We will likely make the Red Roof our go to now.
於 2024 年 3 月住了 1 晚
Olivia RediResponse Specialist 於 2024年4月2日的回應
Hello Paul, Thank you for telling us about your stay at the Red Roof Inn & Suites Macon. I'm thrilled that you found our AC to be cold, our large screen TV was to your liking and all the other kind remarks highlighted. However, please accept our apologies for any issues you encountered during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 優異

John

伴侶同遊
讚好:整潔度和設施服務
Clean and friendly
於 2024 年 3 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2024年3月30日的回應
Hello John,We are elated to see that you took the time to leave a review of our Red Roof Inn & Suites Macon. It's always great to be able to provide you with a clean and friendly experience for our guests. Feedback, like yours, is always an encouragement to all of our Red Roof staff. We can't wait to see you again, so that we can provide another great stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 一般

Dana

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Room was clean but the whole property just had a very bad smell.
於 2024 年 3 月住了 1 晚
Ann 於 2024年3月28日的回應
We dont understand what you are saying about a bad smell. Where were you smelling a bad smell so we can take care of it right away

8/10 不錯

Justin

讚好:整潔度、職員與服務和住宿狀況
Easily seen from road. Thin walls
於 2024 年 3 月住了 1 晚
Ann 於 2024年3月26日的回應
thank you for staying with us. hope to see you again soon.

10/10 優異

Crystal

讚好:整潔度、職員與服務和住宿狀況
Enjoyed my stay
於 2024 年 3 月住了 1 晚
OnielRediresponse Specialist 於 2024年3月23日的回應
Hi Crystal,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 優異

Sunshine

讚好:設施服務
Great location
於 2024 年 3 月住了 2 晚
Oniel Rediresponse Specialist 於 2024年3月22日的回應
Hi Sunshine,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our hotel's location. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 不錯

Robert

讚好:整潔度、職員與服務和住宿狀況
Good value and nice stay
於 2024 年 3 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年3月23日的回應
Hi Robert,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

6/10 一般

Iona

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
The room was clean as possible but the quality of the workmanship was cheaply & badly done. Like paint splatters on the blow dryer & crooked installed towel rack. So I’d say the owners are cheap by hiring the lowest bid. The shower was hot though. Wouldn’t stay here again.
於 2024 年 3 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年3月21日的回應
Hi Lona,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's good that the cleanliness of the room was found to be adequate, however, apologies for the splatters and all the other inconveniences. Please note that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

10/10 優異

Sharette

於 2024 年 3 月住了 3 晚
Xao RediResponse Specialist 於 2024年4月13日的回應
Thank you for sharing your 5/5 rating with us, Sharette. Our staff at the Red Roof Inn & Suites Macon was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

6/10 一般

Theresa

讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Bed bug bites, can hear the elevator operating up and down. Staff was nice and helpful.
OnielRediresponse Specialist 於 2024年3月17日的回應
Hi Theresa,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's nice to read that you took liking to our desk receptionist services. However, reading that you encountered pests at our hotel is truly disappointing. Please note that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 優異

Holly A

讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 3 月住了 2 晚
OnielRediresponse Specialist 於 2024年3月17日的回應
Hi Holly,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to see you mention that you had a great stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 優異

Cathy

於 2024 年 3 月住了 1 晚
Nishaye RediResponse Specialist 於 2024年4月5日的回應
Hello Cathy, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 優異

Phillip

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good service & convenient location for my trip. breakfast biscuits were delicious !
於 2024 年 3 月住了 2 晚
Chirell RediResponse Specialist 於 2024年3月15日的回應
Dear Phillip,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good service, convenient location an delicious breakfast biscuits. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 優異

Tanya

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean and very convenient. The staff was friendly, professional and helpful. It delivered everything it said it would. I had a very comfortable stay.
於 2024 年 2 月住了 2 晚
Chirell RediResponse Specialist 於 2024年3月13日的回應
Dear Tanya,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location, friendly staff and you having a comfortable stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 優異

Holly A

於 2024 年 3 月住了 1 晚
Nishaye RediResponse Specialist 於 2024年4月5日的回應
Hello Holly, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

6/10 一般

R.D.

家人同遊
讚好:職員與服務
very dated property; bathroom not especially clean (had to wipe everything w/ Clorox wipes… gross). “Harry” nice but hard to understand (India fella’). ok for a place to crash on the cheap but don’t expect much. access to highway very convenient though.
於 2024 年 3 月住了 1 晚
Red Roof Management 於 2024年3月9日的回應
Dear RD,Thank you for you feedback following your recent visit with us at the RED ROOF INN & SUITES MACON. You highlighted our staff was nice despite the language barrier, and we were easily accessible to the highway. However, you pointed out the property was dated, and the bathroom was unclean. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your comments will be used as an encouragement for us to improve the quality our services and make guest experiences better. Please know we value you as our guest and appreciate your business. We do hope we will have the opportunity to provide you with an even better experience on your next stay at any of our brand locations. Very truly yours, Kerry-Lee Red Roof Management RediResponse Specialist

10/10 優異

Terri

於 2024 年 3 月住了 1 晚
Carla RediResponse Specialist 於 2024年3月26日的回應
Hello Terri, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 很差

Richard

伴侶同遊
不滿:整潔度
Bugs in the room we were given Yuck
於 2024 年 2 月住了 1 晚
ann 於 2024年3月1日的回應
we had our pest control go into the room to check for any signs or anything and nothing was detected at all. But we went and sprayed the room and there was nothing after it was sprayed.

8/10 不錯

Marilyn

於 2024 年 2 月住了 2 晚
OnielRediresponse Specialist 於 2024年3月21日的回應
Hi Marilyn,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

10/10 優異

Tanya

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Recordo Rediresponse Specialist 於 2024年2月29日的回應
Hello Tanya, Thank you for taking the time out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 不錯

Rebecca

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The dude at the front desk was extremely nice & the place was really clean
於 2024 年 2 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年2月19日的回應
Dear Rebecca, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MACON. We appreciate your kind remark highlighting our extremely nice staff and really clean location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

6/10 一般

Ravanna

於 2024 年 1 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年3月21日的回應
Hi Ravanna,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn & Suites Macon. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

6/10 一般

Steve

Not very well cared for.
於 2024 年 1 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年2月3日的回應
Hello Steve, The team and I at the RED ROOF INN & SUITES MACON want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less-than-ideal experience. You indicated the location was not well cared for. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience here at Red Roof. Thank you again for sharing your experience. Sincerely, Red Roof Management

10/10 優異

Christopher

Bbgg
於 2024 年 1 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年1月29日的回應
Dear Christopher,We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

10/10 優異

Stephanie

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 1 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年1月30日的回應
Dear Stephanie, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 優異

Shawn

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年1月29日的回應
Dear Shawn, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof ManagementRediResponse Specialist

8/10 不錯

james

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hallway smelled like cigarettes but my room seemed fine.
於 2024 年 1 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年1月30日的回應
Dear James,The staff and I at the RED ROOF INN & SUITES MACON are thrilled to see your almost perfect scoring. You mentioned the hallway although the room was nice. At Red Roof, guest comments are encouraged as we gear towards continuous improvement. Thank you again for the feedback. We would love to host you again soon.Sincerely,Red Roof Management

10/10 優異

Tina

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年1月28日的回應
Dear Tina, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 優異

James

於 2024 年 1 月住了 2 晚
Oniel Rediresponse Specialist 於 2024年3月21日的回應
Hi James,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務和設施服務
於 2024 年 1 月住了 1 晚
Chevanese RediResponse Specialist 於 2024年1月22日的回應
Thank you for your positive rating, Amanda, following your stay at the Red Roof Inn & Suites Macon. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 優異

Adrienne

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff is amazing!
於 2024 年 1 月住了 1 晚
Adraine Rediresponse Specialist 於 2024年1月20日的回應
Hello Adrienne,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 5/5 score following your stay. We are pleased to read that you found our staff to be amazing. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 優異

Diane

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Customer service was excellent. Breakfast was included and great Bed where comfortable Rooms are big and kept clean.
於 2024 年 1 月住了 4 晚
Sharma RediResponse Specialist 於 2024年1月16日的回應
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES MACON. Diane, I am thrilled to read that you had a great encounter with us and we truly appreciate your comments about our excellent customer service, you were pleased with the availability of breakfast at our hotel, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Diane, and can't wait to see you back at Red Roof soon, where we can continue to offer you a excellent stay at an affordable price! Sincerely, Red Roof Management

8/10 不錯

Tony

Sharma RediResponse Specialist 於 2024年1月13日的回應
Hello Tony, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 優異

Corinne

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
quick stay
This was a travel stop, booked at the last minute. Check in was very friendly, room was spacious and "continental: breakfast was adequate (thanks for eggs and biscuits) Staff was attentive and helpful
於 2024 年 1 月住了 1 晚
Sharma RediResponse Specialist 於 2024年1月13日的回應
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES MACON. Corinne, I am thrilled to read that you had a great encounter with us and we truly appreciate your comments about our hotel met your needs, our very friendly front desk staff, your spacious room, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Corinne, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,Red Roof Management

4/10 欠佳

Sharron

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
Sharma RediResponse Specialist 於 2024年1月13日的回應
Hello Sharron, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 不錯

James

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was Great,Staff friendl,Property clean
於 2024 年 1 月住了 4 晚
ann 於 2024年3月1日的回應
thank you for staying with us

8/10 不錯

David

讚好:整潔度
不滿:住宿狀況
於 2023 年 12 月住了 1 晚
Kamaria RediResponse Specialist 於 2024年1月11日的回應
Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 不錯

Jeremiah

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Sharma RediResponse Specialist 於 2024年1月11日的回應
Hello Jeremiah, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 優異

Nalini

於 2023 年 12 月住了 1 晚
Sharma RediResponse Specialist 於 2024年1月21日的回應
Hello Nalini, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 不錯

Joaunpaey

家人同遊, 親子同遊, 伴侶同遊
Just extremely noisy all night long
於 2023 年 12 月住了 1 晚
Chirell RediResponse Specialist 於 2023年12月31日的回應
Dear Joaunpaey,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the noise disturbances all night. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 優異

Solange

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Chevanese RediResponse Specialist 於 2023年12月30日的回應
Thank you for your positive rating, Solange, following your stay at the Red Roof Inn & Suites Macon. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist