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"Duty Manager Rasisu was just amazing..my wife was ill and she gave us late check out. Shes a diamond The breakfast was amaximg I complimented the chef The riom the view was just fantastic"

"Everything was great, room was clean, staff was great, breakfast too was good although it was the same every day. Just a short walk from the haram. I was just a little disappointed with the size of the bathroom, The bathroom was quite small with the toilet in a very tight spot making it difficult to do ablution"

"Staff Naeem from the restaurant was a great guy! Everything about this hotel was good. "

"Clean room, nice and friendly staff,very quiet, amenities are complete. 25 minutes walk to Nabavi Mosque, breakfast is good but a little limited compared to our hotel in Jeddah. The yonge guy in the reception was very helpful and he upgraded our room to a spacious room. Thank you all."

"Upgraded to family suite "

"Very good"

"Highly recommend this place, very clean with great service. Although it’s a bit far from the women’s gate, it’s definitely manageable. I went with my mom, and we had no difficulty accessing the Masjid at all."

"Yes. It was very good room."

"The biggest strength of this hotel is unquestionably the staff. From the moment we arrived, we felt truly welcomed. Special thanks to Anas, who set a very high standard of guest service. He welcomed us with genuine care, managed all the check-in procedures smoothly, and ensured we were completely satisfied. While waiting for the rooms to be ready, he thoughtfully arranged complimentary drinks at the restaurant, which reflected true five-star hospitality. At the restaurant, Abdul Kareem was exceptionally kind and attentive. Another highlight was Lujain at reception, who was the icing on the cake — extremely welcoming, warm, and informative. Special thanks also to Mohammed Altoudi, who was extremely professional and efficient during the checkout process. The rooms were clean, spacious, and very comfortable, with comfortable beds that allowed us to rest well. The location is excellent. A few points for improvement: the bathrooms felt slightly worn out, a and the room service, as is often the case in Makkah and Madinah hotels, was below the expected five-star standard. Additionally, the ladies’ prayer room would benefit from more privacy or better isolation from the main entrance, to enhance comfort and serenity."