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Reviews of Pension Rivera

2.5 out of 5
Pension Rivera
Paseo de Santa María de la Cabeza 2, Piso 1, puerta 3, Madrid, Madrid

Reviews

6.6
Rating 10 - Excellent. 8 out of 49 reviews" "
Rating 8 - Good. 13 out of 49 reviews" "
Rating 6 - Okay. 15 out of 49 reviews" "
Rating 4 - Poor. 7 out of 49 reviews" "
Rating 2 - Terrible. 6 out of 49 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Nelson

Travelled with family
The place was clean, but the staff didn't speak English so communication was hard, but we managed
Stayed 2 nights in Feb 2024

6/10 Okay

Sue

Liked: Staff & service
Staff are pleasant and helpful. Location is very noisy most of the night as it’s right on a very five-way intersection.
Stayed 1 night in Oct 2023

8/10 Good

Ekmat

Stayed 1 night in Sep 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Paid £27 the day before for a double room wuth shared bathroom. Room was clean, bed was comfortable....no complaints really.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Simona

Liked: Staff & service
The location is great, the staff is great; maybe another bathroom will help!
Stayed 1 night in Mar 2023

2/10 Terrible

Oscar

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Muy ruidosa. El personal de la pensión tenía alta la televisión y estaban contiguos a mí habitación. Tuve que aporrear la pared a la 1 de la mañana para que bajasen la tele y el volumen de sus voces. Las paredes son de papel, cada vez que entra o sale un inquilino escuchas todo el ruido. Las Sábanas estaban con quemaduras de cigarrillo Si quieres descansar nada recomendable Si quieres dormir bien este no es el sitio.
Stayed 1 night in Apr 2024

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio y centrico
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No volvería
Pensión muy vieja y la habitación encima de dos bares que impiden el descanso hasta las 2am. Por último me querían cobrar 3 euros por maleta por dejarlas ahí 2 horas después de mi check out cuando en todos los hoteles que he estado siempre ofrecen ese servicio gratuito. No lo recomiendo.
Stayed 1 night in Dec 2023

6/10 Okay

HÉCTOR

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Celia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

josep

Liked: Cleanliness
Disliked: Property conditions & facilities
Sense bany a l'habitació.
Stayed 1 night in Dec 2023

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service
Bien para poder descansar
Stayed 1 night in Nov 2023

8/10 Good

Carlos

Stayed 1 night in Nov 2023

2/10 Terrible

Alfonso

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No apto para descansar, escrupolosos.
Stayed 1 night in Nov 2023

4/10 Poor

Mar

Stayed 1 night in Oct 2023

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Harol

Liked: Cleanliness, staff & service, property conditions & facilities
El espacio muy pequeño pero la ubicación es excepcional. Todo los lugares de interés muy cerca.
Stayed 2 nights in Oct 2023

6/10 Okay

Javier

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Santiago

Stayed 1 night in Sep 2023

8/10 Good

Maria Angeles

el baño es pequeño y poco acogedor.
Stayed 1 night in Aug 2023

10/10 Excellent

Jhonny

Stayed 1 night in Aug 2023

10/10 Excellent

Nadia Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No tuvimos ningún problema todo perfecto, la empleada muy amable y amigable
Stayed 1 night in Jul 2023

6/10 Okay

Patricia Maria

Travelled with partner
No es un hostal, es una pensión. Creo que deberían aclararlo mejor. Asi como poner fotografias del baño compartido, aclarando entre cuantas habitaciones se comparte.
Stayed 2 nights in Jun 2023

8/10 Good

Itxasne

Travelled with group
Liked: Cleanliness
En general estaba bien pero una de las camas la pata estaba medio rota y la cama se movía a veces daba sensación de que te caias
Stayed 1 night in May 2023

8/10 Good

Raúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto y personal atento
Stayed 1 night in Apr 2023

10/10 Excellent

Juan José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama,el ruido...
Stayed 1 night in Apr 2023

6/10 Okay

Daniela

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Raul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal servicio, instalaciones deterioradas viejas sucias pequeñas avandono, comunicación recepcion megáfono no sirve , mucho ruido
Stayed 1 night in Mar 2023

6/10 Okay

Dian Yuan

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

GIANLUCA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dopo le 21 non si entra. Nessun rimborso previsto
La struttura si trova in uno stabile con citofono, se arrivi dopo le 21 non ti apre nessuno e se chiami il numero di telefono non ti risponde nessuno. Sono arrivato alle 22 e non ho potuto soggiornare nella struttura, poiché al citofono non risponde nessuno, e nonostante avessi chiamato più volte il numero di telefono non ha mai risposto nessuno. Impossibile mettersi in contatto con l'assistenza clienti di hotels.com perché a quell'ora non lavorano. Sottotitolo, ho speso soldi inutilmente, senza usufruire del servizio e hotels.com non rimborsa poiché nelle clausole del check-in c'è scritto di chiamare in anticipo la struttura. Non fidatevi dell'applicazione di hotel.com perché non le riporta. Da non prenotare
Stayed 1 night in Feb 2023

6/10 Okay

Edwin

Travelled with family
Disliked: Amenities, property conditions & facilities
Me gusto la ubicacion, muy conveniente, cerca de la Estacion de Atocha. No me gusto, este lugar no es un Hostal, es una Pension. Existe otro Hostal Rivera, lo que provoca confusion con el otro lugar. Muchas habitaciones, poco baños. No volveria.
Stayed 2 nights in Sep 2022

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos solo una noche y muy cómodo. El único problema es que no tenia aire acondicionado, solo un ventilador de techo y con la calor de Madrid nos fue bastante difícil descansar, pero no es culpa del local sino del tiempo. El lugar es fácil de encontrar y está muy cerca de la estación de tren de atocha.
Stayed 1 night in Aug 2022

6/10 Okay

Mariano

Liked: Cleanliness, staff & service
Disliked: Room comfort
Agradable en el trato pero instalaciones pobres
Muy ruidoso y la cama era muy corta. Solo dos enchufes: el de la cabecera, utilizado para el ventilador.
Stayed 1 night in Jul 2022

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Daniela

Stayed 1 night in Jun 2022

2/10 Terrible

Fernando

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No recomiendo este lugar para nada, parece que hay 7 habitaciones y solo un aseo para todos hay veces que por la noche tienes que esperar hasta una hora para tomar una ducha, hay mucho ruido de las otras habitaciones, falta mucho mantenimiento, un lugar viejo.
Stayed 2 nights in Jun 2022

4/10 Poor

BENJAMIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Jorge

Stayed 2 nights in Mar 2022

10/10 Excellent

María, Madrid

Travelled with partner
Bien ubicado
Stayed 3 nights in Dec 2021

4/10 Poor

Génesis Anyelit

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

ANTONIO EDUARDO CLAVERO

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Ubicación ideal, cerca de todo.
Stayed 1 night in Nov 2021

8/10 Good

DAVID

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

4/10 Poor

Giorgio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NUNCA IR
La habitación esta muy bien ubicada pero no es ni la sombra de lo que colocan en las fotos muy deprimente de hecho se había reservado menos mal un solo dia y con todo y eso preferimos ir a casa de unos amigos. espejo roto sabanas maltratadas y edredones sin lavar
Stayed 1 night in Dec 2020

4/10 Poor

javier

Stayed 1 night in Nov 2020

8/10 Good

felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020