外觀

馬德里 NQN 套房服務式住宅的評價

3.5 out of 5
馬德里 NQN 套房服務式住宅
Calle Caballero de Gracia, 14, Madrid

評價

9.4

完美

10 分評分,優異;219 則評價中有 156 則" "
8 分評分,不錯;219 則評價中有 49 則" "
6 分評分,一般;219 則評價中有 10 則" "
4 分評分,欠佳;219 則評價中有 1 則" "
2 分評分,很差;219 則評價中有 3 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Audrey

家人同遊
讚好:整潔度和客房舒適度
Everything was great and convenient
於 2023 年 8 月住了 2 晚
Carlos 於 2023年9月4日的回應
Thank you so much for your review!!

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
推介!位置優越, 清潔乾淨,員工友善,煮食用具齊備!有咖啡機。4人房有2個浴室厕所,不用等! 附近有Dia 超市 和英國宮百貨公司。 外食或試用在地食材煮都非常便捷。景點在行步10到20分鐘的距離。 注意⚠️要員工打掃清潔,一次收15歐元。
於 2019 年 10 月住了 5 晚
Aspasios Gran Vía 於 2019年11月9日的回應
Dear guest, Thank you for your rating and comments. We are glad to know you enjoy our apartments and hope to see you on your next visit to Madrid. Best regards Aspasios Team

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
於 2019 年 9 月住了 4 晚
Aspasios Gran Vía 於 2019年10月2日的回應
Muchas gracias por tu valoración, esperamos darte la bienvenida nuevamente en tu próxima visita. Saludos cordiales Aspasios

8/10 不錯

Wai Kit Raymond

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
在市中心
在馬德里中心,行去太陽廣埸只需5分鍾。
於 2019 年 3 月住了 4 晚
Aspasios Team 於 2019年5月7日的回應
Dear Wai Kit, Thank you very much for your opinion, it help us to improve! We are glad you had a happy stay in the city and in our apartments, waiting you here with a warm welcome if you choose again! Best regards,

8/10 不錯

mon (madrid)

讚好:整潔度、職員與服務和住宿狀況
Comfortable room but noisy outside
The room is tidy, large and comfortable. The staff also explained the regulations of the room clearly. However, since the room is facing the street, it was very noisy when the rubbish truck collect the rubbish in small hours. If the sound insulation of the room could be improved, the living environment would be much better. In addition, the bed is a bit small for such a big apartment.
於 2018 年 2 月住了 2 晚
Reception 於 2018年2月27日的回應
Dear Mon, Thank you so much for providing us with your feedback about your experience with Aspasios Apartments. We appreciate you sharing your concerns and your comments will be taken into account as we continue to improve the Aspasios experience. It was a pleasure having you and we hope to see you again in the future. Follow us on our social media accounts to keep up to date with Madrid and Aspasios! Thank you for choosing Aspasios! Best regards, Reception

10/10 優異

Ana

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Danay

家人同遊
讚好:住宿狀況
Se pasa calor ,el aire acondicionado no enfría adecuadamente y si abres la ventana para que entre el aire no puedes dormir por el ruido del lugar.
於 2024 年 4 月住了 1 晚
Recepción 於 2024年4月25日的回應
Estimada Danay,Gracias por su reseña, pudo haber sido que el aire estaba en modo de calefacción por lo que sentía calor en la habitación, si tenia alguna duda podíamos ayudarle sin problema. Esperamos que de resto haya disfrutado de su estancia con nosotros y en la ciudad. Estamos a su disposición ante cualquier duda o consulta adicional,Un cordial saludo.

10/10 優異

joseph

讚好:整潔度和住宿狀況
Muy cómoda la habitación
於 2024 年 4 月住了 2 晚
Reception 於 2024年4月10日的回應
Muchas gracias estimado Joseph! Un gusto recibirles

10/10 優異

Ronak

家人同遊
讚好:整潔度、設施服務和住宿狀況
Amazing location. Central to everything. Highly recommend.
於 2024 年 3 月住了 4 晚
Reception 於 2024年4月1日的回應
Thank you so much for your review!

10/10 優異

Danesa

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Reception 於 2024年4月1日的回應
Thank you for your review!!

10/10 優異

Adriana (Palm City)

讚好:住宿狀況
於 2024 年 3 月住了 3 晚
Reception 於 2024年3月19日的回應
Muchas gracias!!

10/10 優異

Yamil

於 2024 年 3 月住了 6 晚
Reception 於 2024年4月10日的回應
Gracias por su review! Nos complace que haya tenido una buena experiencia con nosotros

10/10 優異

Areli

讚好:整潔度和設施服務
Z
於 2024 年 3 月住了 3 晚
Reception 於 2024年3月19日的回應
Muchas gracias! Un cordial saludo!

10/10 優異

Jose (kissimmee)

親子同遊
讚好:整潔度和住宿狀況
Nice
於 2024 年 3 月住了 2 晚
Reception. 於 2024年3月12日的回應
Dear Jose, Thank you for had been booking with us. Hope your stayment was comfortable and enjoyable. Best regards!

6/10 一般

MAGELYS

家人同遊
不滿:整潔度
Old property, beds were very uncomfortable.
於 2024 年 2 月住了 3 晚
Reception. 於 2024年3月10日的回應
Dear Magelys, We were so sorry and apologise if the stayment would not meet all your expectations. Thank you anyway for chosing us as your lodgment option. Best regards.

8/10 不錯

ERNESTO

商務旅客
讚好:整潔度和客房舒適度
於 2024 年 1 月住了 4 晚
Reception 於 2024年2月6日的回應
Muchas gracias por su valoración!

10/10 優異

Ricardo

家人同遊
讚好:整潔度和客房舒適度
Localização excelente. Pessoal que fica na recepção são muito educados e atenciosos.
於 2024 年 1 月住了 9 晚
Reception. 於 2024年1月23日的回應
Dear Ricardo, It was a pleasure hosted you in our lodgment. We hope you had great and wonderful times in the city even during your stayment. Our reception staff are at your disposal for any enquiry, help or additional information. If you are planning to come back please do not hesitate in comunicate with us. Best regards.

10/10 優異

Ricardo

家人同遊
讚好:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Reception. 於 2024年1月19日的回應
Dear Ricardo, Thank you for choosing nQn Aparts & Suites as your accommodation option. We hope you had great stayment and had enjoyed the rest of your days in Madrid city centre. Our best regards.

10/10 優異

FERNANDO LUIZ

家人同遊
讚好:整潔度和客房舒適度
MARAVILHA
MARAVILHOSA, SUPERANDO AS ESPECTATIVAS.
於 2024 年 1 月住了 5 晚
Reception. 於 2024年1月19日的回應
Dear Fernando,Thank you for your kind review and We are glad to know the stayment met all your expectations. We always are at your disposal or help. If you are planning to come back please do not hesitate to comunicate with us. Our best regards.

10/10 優異

Antoinette

家人同遊
讚好:整潔度、設施服務和住宿狀況
We had a great experience. We were able to book the room last minute and the property was very responsive. The directions to check-in during off-hours was easy to understand and made our check-in smooth. The room was very clean and tidy. It was perfect for our needs and would not hesitate to stay there again.
於 2024 年 1 月住了 1 晚
Reception. 於 2024年1月19日的回應
Dear Antoinette, We really appreaciate your lovely review. Our personal always are at any disposal. It is wonderful to know you had great stayment and the auto check in was easy to get into the building and apartment. Would be great to host you in again. Come back soon. Best regards!

2/10 很差

Ernesto

家人同遊
不滿:整潔度和客房舒適度
於 2024 年 1 月住了 2 晚
Recepción 於 2024年1月11日的回應
Estimado Ernesto,Lamentamos mucho lo sucedido en su caso fue algo imprevisto. Entendemos si no decide volver a hospedarse pero el personal esta siempre dispuesto en ayudar ante cualquier situación, duda o inconveniente. Un cordial saludo.

10/10 優異

Yaddy Viviana

家人同遊
Recomendado
Muy bien por su Ubicación agradable limpio cómodo.
於 2024 年 1 月住了 4 晚
Recepción 於 2024年1月11日的回應
Estimado Yaddy,Ha sido un placer alojarlo en nuestras instalaciones. Nos complace saber que haya encontrado el edificio como el apartamento en buenas condiciones de uso. Esperamos que haya disfrutado de su estancia y de resto en la ciudad de Madrid. Esperamos recibirle pronto nuevamente, un cordial saludo!

8/10 不錯

Thiago

家人同遊
讚好:整潔度和客房舒適度
Muito bom
Aparthotel bem localizado e com todas as comodidades de um apto.
於 2024 年 1 月住了 2 晚
Reception. 於 2024年1月11日的回應
Dear Thiago,We appreciate your comments, and thank you for valuating our central location, We also are glad to know the facilites met all your expectations. If you are planning to come back please do not hesitate in comunnicate with us. Best regards!

10/10 優異

Minho

讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Gabriela 於 2024年1月3日的回應
Dear Minho,Thank you for booking with us. It was a pleasure hosted you in our lodgment. If you are planning back please do not hesitate to contact us. Our best regards,Reception.

10/10 優異

Massimo

家人同遊
讚好:整潔度、設施服務和住宿狀況
Struttura molto accogliente ed in pieno centro.
於 2023 年 12 月住了 6 晚
Gabriela 於 2024年1月3日的回應
Dear Massimo, Thank you for valuating our central location and the apartment comfort. It was a pleasure hosted you and helped with any enquiry. If you are planning to come back do not hesitate to contact us. Kind regards,Reception.

10/10 優異

YOUNGHWAN

於 2023 年 12 月住了 3 晚
Reception 於 2023年12月26日的回應
Thank you so much! We're glad you had a great experience with us!

10/10 優異

BOYUAN

於 2023 年 12 月住了 2 晚
Reception 於 2023年12月26日的回應
Thank you for your review! We're glad that we fullfilled your expectations!

10/10 優異

Manuel

家人同遊
讚好:整潔度和客房舒適度
Excelente ubicación, amplio , con todo lo necesario, disfrutamos mucho nuestra estadía.
於 2023 年 11 月住了 1 晚
Reception 於 2023年12月26日的回應
Muchísimas gracias estimado Manuel!

8/10 不錯

Heliana

家人同遊
讚好:整潔度和客房舒適度
Propiedad buena
Es una propiedad muy bonita, limpia, muy amable el personal, sin embargo en mi estadía llegué y la puerta principal estaba abierta dando un ambiente de inseguridad. De lo de más estuvo muy bien no tengo problema.
於 2023 年 11 月住了 1 晚
Reception 於 2023年12月26日的回應
Estimada Heliana,Gracias por sus comentarios y valoraciones, tomamos en cuenta lo que dicen nuestros huéspedes para continuar mejorando.

10/10 優異

Yolanda

家人同遊
讚好:整潔度、設施服務和住宿狀況
Ubicación excelente
於 2023 年 12 月住了 2 晚
Reception 於 2023年12月5日的回應
Muchas gracias por su evaluación!!

10/10 優異

Amparo

於 2023 年 11 月住了 2 晚
Reception 於 2023年11月29日的回應
Muchas gracias!!

10/10 優異

真實旅客

多人同遊
讚好:整潔度和客房舒適度
Great value
The apartment was basic, but very clean, quiet and in a great location. The beds were comfortable. All in all a really good value. Check in and check out were easy and the reception helped us reserve a taxi in the morning. Note the apartment is a little difficult to find as there is no sign above the door.
於 2023 年 11 月住了 1 晚
Reception. 於 2023年11月18日的回應
We really appreciate your kind review. It is wonderful to know you had enjoyed your stayment at nQn Aparts & Suites Madrid. Reception staff would be always at your disposal for any help or require even,thank you for valuating the cleaning is important to us to improve our service everyday for future guests. Best regards,

10/10 優異

María de jesus

於 2023 年 11 月住了 1 晚
Reception 於 2023年11月17日的回應
Muchas gracias!!

6/10 一般

Andrea

於 2023 年 11 月住了 5 晚
Reception 於 2023年12月26日的回應
Gracias por su valoración!

10/10 優異

KYLY C

家人同遊
讚好:整潔度和客房舒適度
Clean and modern studio!
Terrific little studio apartment, fully equipped. Clean and modern. Carlos at reception was very easy to communicate with! Hotel not labeled from outside except for street number, so a tad tricky to find, but otherwise amazing!
於 2023 年 11 月住了 1 晚
Reception. 於 2023年11月10日的回應
Dear Ky,It's fantastic to hear that you had a great experience in the studio apartment. The fact that it was fully equipped, clean, and modern is certainly a plus for any traveler. Your feedback about Carlos at reception being easy to communicate with is valuable, and it's always a plus to have helpful and responsive staff during your stay. Overall, it sounds like you had an amazing experience, and if you decide to return or explore other accommodations, I hope your next stay is just as enjoyable. Thank you for sharing your positive feedback!We are at your disposal for any enquiry or additional information, Best regards!

10/10 優異

LeeAnn

家人同遊
讚好:整潔度和客房舒適度
Great accommodation
It was a fantastic location, the apartment was spotlessly clean, fresh towels and bed linen. We didn't arrive until midnight and it was an easy check-in with key fob and codes. We did however walk past property twice, not clearly sign posted. They also provided coffee pods, fresh water and shampoo and body wash, whi j were nive touches. When i come back to Madrid i will stay here again.
於 2023 年 11 月住了 2 晚
Reception. 於 2023年11月10日的回應
Dear Lee, It's wonderful to hear about your positive experience! The fantastic location and the cleanliness of the apartment, along with the ease of the check-in process despite arriving late, are great highlights. Knowing that you would choose to stay there again on your next visit to Madrid is a great testament to your overall satisfaction. If you need more recommendations or assistance for your next trip, feel free to ask. We are at your disposal for any enquiry or additional information. Best regards!

8/10 不錯

LaTosha

家人同遊
讚好:設施服務和住宿狀況
It’s on a busy street so be prepared for a lot of noise. If you’re there on the weekend be prepared for a long noisy night there’s a club down the street. Also, even though we were told we’d get our roomed cleaned it never was cleaned so you probably want to remind them the day before or day of. The location is perfect though.
於 2023 年 11 月住了 5 晚
Reception. 於 2023年11月10日的回應
Dear Latosha,Thank you for sharing your experience and providing valuable information for future guests. It's good to know that the location is perfect, but I understand that the noise from the busy street and nearby club could be a challenge, especially on weekends.Your tip about reminding the staff about room cleaning is useful for travelers who prioritize a clean environment during their stay. It's always a good practice to communicate your preferences with the accommodation staff to ensure a comfortable experience.Your feedback is greatly appreciated, and it can help others plan their stays more effectively. If you decide to return or explore other accommodations in the future, I hope you have a more enjoyable stayment. We are at your disposal for any enquiry or additional information. Thank you for booking with us, Best regards.

8/10 不錯

Yamil

家人同遊
讚好:設施服務和住宿狀況
Pretty nice place to stay in Madrid
於 2023 年 10 月住了 2 晚
Reception 於 2023年11月7日的回應
Thank you so much for taking the time to leave us a review! You're welcome back anytime.

10/10 優異

Luis

多人同遊
讚好:整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Reception 於 2023年10月31日的回應
Muchas gracias por su valoración!!

10/10 優異

jonathan

讚好:整潔度、設施服務和住宿狀況
Excellent apartments right in the centre of Madrid with excellent transport links
於 2023 年 10 月住了 4 晚
Reception. 於 2023年10月28日的回應
It's wonderful to hear that you found the apartments to be excellent and in a prime location in the center of Madrid. Great transport links can make exploring the city much more convenient, Feel free to ask for recommendations or assistance. Thank you for sharing your positive experience!Best regards, nQn Aparts & Suites Team

8/10 不錯

JENNIFER

讚好:整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Reception. 於 2023年10月28日的回應
Dear Jennifer,Thank you for choosing nQn Aparts & Suites Madrid. We appreciate your decision to stay with us, and we hope you have a fantastic and enjoyable experience during your stay. If you have any questions or require any assistance, please don't hesitate to reach out. We're here to ensure your stay is comfortable and memorable.Best Regards,nQn Aparts & Suites Madrid.

8/10 不錯

Yamil

讚好:住宿狀況
Nice place to stay in Madrid
於 2023 年 10 月住了 2 晚
Reception 於 2023年10月24日的回應
Thank you so much for your review!

10/10 優異

Ruth Elizabeth

家人同遊
讚好:整潔度和客房舒適度
Maravilloso
Muy buena ubicación; personal muy atento y colaborador en todo. Súper recomiendo este apartamento
於 2023 年 10 月住了 3 晚
Recepción 於 2023年10月19日的回應
Estimada Ruth, Gracias por haber escogido nQn Aparts & Suites como su opción de alojamiento. Nos agradece escuchar que nuestro personal de recepción pudo ayudarle y gestionar sus requisitos. Esperamos que si deciden volver no duden en contactarse nuevamente con nosotros, será un placer recibirle. Un cordial saludo, Recepción.

10/10 優異

melissa

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
Gabriela 於 2023年10月15日的回應
Dear Melissa, It was a pleasure receive you in our lodgment, We hope you had great times even in your stayment and in the city. If you are looking forward to come back please do not hesitate and communicate with us. Best regards,

10/10 優異

Jorge (Zacapu)

讚好:整潔度和住宿狀況
Bastante bien
於 2023 年 9 月住了 2 晚
Carlos 於 2023年10月9日的回應
Muchas gracias!!

10/10 優異

NICOLAS

家人同遊
讚好:整潔度和客房舒適度
Recomendado
Lugar super bien ubicado lindo limpio con todo lo necesario
於 2023 年 9 月住了 3 晚
Recepción 於 2023年9月29日的回應
Estimado Nicolás, Gracias por su amable reseña, es maravilloso saber que disfruto de nuestras instalaciones y haya valorado el servicio de limpieza como la ubicación céntrica en el corazón de Madrid! Agradecemos por habernos escogido como su opción de alojamiento, si desea volver en un futuro no dude en contactarnos. Un cordial saludo!

10/10 優異

Marouane

多人同遊
讚好:整潔度和客房舒適度
👍
於 2023 年 9 月住了 1 晚
Recepción 於 2023年9月29日的回應
Estimado Marou, Gracias por haber escogido nQn Aparts & Suites Madrid como su opción de alojamiento, esperamos que haya tenido una agradable estancia y haya disfrutado de los alrededores de la ciudad. Si decide volver, no dude en contactarnos. Un cordial saludo.

10/10 優異

Pepe

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Bonito departamento. Amplio. Muy bien equipado.
於 2023 年 9 月住了 1 晚
Reception 於 2023年9月19日的回應
Muchas gracias por su reseña!! Fue un gusto para nosotros recibirle.

6/10 一般

Sachin

家人同遊, 親子同遊
不滿:整潔度
The apartment is close to the center of attractions in Madrid. We rented a 2 bedroom unit. If coming by car, note that navigation using either google or Apple Maps could be challenging. You will anyway have to park your car somewhere as there’s none available onsite. The unit itself is okay but had some issues. The sinks in both bathrooms do not drain properly and the water fills up making it hard to use. The shower in the main bedroom does not get hot water properly and wasn’t clean enough. Now coming to air conditioning, it barely worked and given how hot it was in Madrid, it was bad. As I had reached late in the night and checked out early in the morning, I could not even talk to someone to get it resolved. Otherwise, the communication with owners via Expedia website was prompt. Overall just an okay place to stay and nothing too fancy about it.
於 2023 年 9 月住了 1 晚
Reception 於 2023年9月11日的回應
Thank you for your comments!

10/10 優異

Christine

家人同遊
讚好:整潔度和客房舒適度
Très agréable et super bien placé
Nous avons particulièrement apprécié cet appartement, idéal pour un séjour court comme plus long.
於 2023 年 8 月住了 1 晚
Carlos 於 2023年9月6日的回應
Merci pour votre commentaire !