I have been a guest at Suits Your Zinc for the past four years, visiting the property at least once a year. My family and I have viewed all the available rooms, and over time, we have noticed a marked decline in room quality. The lack of kitchen items we've found in the past and, especially, the poor quality of the beds is noticeable. The room appears clean, but if you look under the bed (for anything that might have fallen), you can see that the cleaning is superficial. The towels seem to be the same ones we used on our first visit—very poor quality and clearly indicating excessive and indiscriminate use.
On the other hand, some street noise is to be expected, but being woken up by the noise of each guest returning at different times in the early morning is completely unacceptable. The doors, bathrooms, showers... they weren't always like this. Well, we were previously on the upper floors, so it's understandable that the lower the room, the more noise you hear from the building itself. The staff must be very good with technology, but in terms of presence and service, this is a hotel/hostel where you're on your own, and considering the cost per night, anyone would expect a bit more. Closing a chapter...best of luck.
Note: instead of replying, put the energy on improving, is a great location but...