I stay here for three nights. The first thing is they told me that they need to down grade my booking due to my booked room has some problem. They compensated me with free breakfast and airport transportation- it's good. The door man is also very kind and helpful. But, the reception is not that friendly and not proactively responsed my request. I asked them to give me an adaptor and they didn't inform me if they didn't have any available.
Regarding the room, the decoration is chic but some structure problem, eg the water tap is almost no space with mirror. I cannot open the water tap completely. It's not worth to what I paid even I had no ideas about the exact price of my room after down grade. Not that recommended.
Hui Lan
10/10 超赞
John
与家人出行
2024年05月7日
满意:服务设施
Great location, great service, very good bar & restraunt
John
2024 年 5 月入住 2 晚
10/10 超赞
Spencer
与配偶出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is TOP NOTCH! It has every amenity you could ask for and the staff is wonderful! It is near the center of the city and almost everything is within walking distance! This is a must stay if you are in Madrid!
Spencer
2024 年 4 月入住 5 晚
10/10 超赞
DIADENYS
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was the best. Clean and safe. Location, location, location!
DIADENYS
2024 年 4 月入住 4 晚
10/10 超赞
Oscar
与配偶出行
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful three nights at this hotel. I would recommend to all. Excellent staff service and delicious food.
Oscar
2024 年 4 月入住 3 晚
10/10 超赞
Garth
与家人出行
2024年03月25日
满意:清洁度、员工和服务、住宿条件和设施
In the heart of the action but quiet and incredibly civilized. Staff were excellent and we couldn’t have asked for better service. Would highly recommend!!
Garth
2024 年 3 月入住 7 晚
10/10 超赞
Aidee Yadira
与配偶出行
2024年03月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Este hotel además de muy bonito ! Y bien ubicado , su mayor joya es el personal y atención a cliente !!! Todos sin excepción y te tratan espectacular, sin duda regresaremos . Gracias !!
Aidee Yadira
8/10 还可以
Arch
2024年03月16日
Arch
2024 年 3 月入住 4 晚
8/10 还可以
Jacqueline
与配偶出行
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining.
They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.