Wonderful experience staying at Urso Hotel & Spa. Great staff, cozy environment, walking distance to department store. Really enjoyed my stay!
Caroline
10/10 超赞
arnaud
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Very nice stay at hotel Urso
Lovely design by using historic building with modern architecture with taste
Very nice in house restaurant
arnaud
2025 年 7 月入住 2 晚
10/10 超赞
Derek
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent room quality, service and location. Perfect for exploring central Madrid!
Derek
2025 年 5 月入住 5 晚
10/10 超赞
Erdrin
与家人及幼儿出行, 与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Erdrin
2025 年 4 月入住 4 晚
6/10 一般
Manuel
商务旅客
2025 年 4 月 14 日
不满意:员工和服务
This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past.
It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations.
I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
Manuel
2025 年 4 月入住 3 晚
10/10 超赞
Alexandra
与家人出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Alexandra
2025 年 3 月入住 5 晚
10/10 超赞
burton
与家人出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
we love the Urso and the neighborhood! It is the best!
burton
2025 年 2 月入住 1 晚
10/10 超赞
Hillary
2025 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable Go-To
Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!
Hillary
2025 年 2 月入住 1 晚
10/10 超赞
Manuel
商务旅客
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing as always
Manuel
2025 年 2 月入住 3 晚
10/10 超赞
Kyung,Shoreline
与家人出行
2025 年 2 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brought welcome fruits and chocolates and offered welcome drinks also
Kyung
2025 年 2 月入住 2 晚
10/10 超赞
burton
2025 年 2 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back
burton
2025 年 2 月入住 1 晚
10/10 超赞
Miguel
商务旅客
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Miguel
2025 年 2 月入住 1 晚
10/10 超赞
Dany Albert
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel muito lindo. Equipe muito amavel.
Dany Albert
2025 年 2 月入住 3 晚
2/10 糟糕
Samuel
商务旅客
2025 年 1 月 28 日
Do not book here if expecting a spa you can use
Samuel
2025 年 1 月入住 2 晚
10/10 超赞
Matthew
与家人出行
2025 年 1 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Matthew
2024 年 11 月入住 2 晚
10/10 超赞
MASAHITO,okayama
与家人出行
2025 年 1 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
ロケーション、雰囲気、スタッフ、どれも素晴らしい
MASAHITO
2025 年 1 月入住 8 晚
10/10 超赞
Ronald
2025 年 1 月 1 日
Ronald
2024 年 12 月入住 2 晚
8/10 还可以
Gabriele
与家人出行
2024 年 12 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super zentral
Schöner spa Bereich
Sehr guter service
Gabriele
2024 年 12 月入住 4 晚
10/10 超赞
Amy
与家人出行
2024 年 12 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Amy
2024 年 12 月入住 4 晚
10/10 超赞
Oliver
与配偶出行
2024 年 12 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel
Oliver
2024 年 12 月入住 2 晚
10/10 超赞
Willem
商务旅客
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Willem
2024 年 12 月入住 3 晚
10/10 超赞
Jeremy
与配偶出行
2024 年 10 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a nice hotel with friendly staff. First class all the way around