Maihama Business Hotel

"Excellent in everything"

"Super clean and in a central area in shinjuku. The area directly behind the 711 on the property often is dirty and littered with people sleeping in the street. That being said, it still felt very safe"

"Love the location and the staff were super nice!"

"The level of service is unlike anything else I’ve experienced. There was also a self-service laundry which was really helpful. The Sky Salon services were great. We had two amazing massages. There is also a sky lounge that provides great views of the city and complementary drinks. The hotel is close to Shinjuku station."

"Staff was kind and friendly. The location is great for getting around too."

"The hotel room is bit bigger than another hotel we stayed in Tokyo. The staff are welcoming, and rooms are neat and clean. "

"The staff are amazing and exceptionally helpful. It is generously staffed with friendly greeters at the main door, and a person stationed at the elevators to help call the next lift. The rooms are relatively spacious, with thoughtful layouts, and self care amenities that are replaced daily. I've yet to have a bad stay at this property. "

"We recently stayed at the Sheraton Resort for a family vacation, and it exceeded all our expectations! From the moment we arrived, the staff made us feel welcome and well cared for. Check-in was smooth, and the service throughout our stay was consistently friendly and professional. The room was spacious, clean, and perfect for our family, with a beautiful view and all the amenities we needed. The resort grounds were stunning—immaculately kept, with plenty of space for the kids to play and explore. What stood out most was how family-friendly the resort is. From activities for the kids to helpful staff who went out of their way to accommodate us, it really made for a stress-free and memorable holiday. "

"Traditional style hotel with actual people working at the Front Desk (not computer), a lot of drawers in my room, Bell Captain desk taking care of my luggage and others, all rental clothing included (but not socks) Gym... I missed those good-old-days hotel. I will come back!! "