Mercure Hotel Mainz City Center

Property class: 3.5

Choose dates to view prices

At Mercure Hotel Mainz City Center, you can look forward to shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is HK$576
HK$687 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A modern bathroom with a shower, toilet, and a bed with a headboard and pillows.

Standard Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room

A hotel room with a large bed, a bedside table, a chair, and a view of the outdoors.

Privilege, Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A modern hotel room with a large bed, two pillows, a bedside table, and a wall with abstract art.

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

A hotel room with a bed, two armchairs, a small table, a lamp, and large windows with curtains.

Privilege, Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

A modern hotel room with a bed, a bench, a mirror, and a wall-mounted lamp.

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Single Bed

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  • Pet-friendly
  • Free Wi-Fi
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8.4 out of 10, Very good, 72 reviews
The price is HK$516
HK$623 total
includes taxes & fees
8 Nov - 9 Nov
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About the area

Located in Mainz City Center, a neighbourhood in Mainz, Mercure Hotel Mainz City Center is near a train station. Fastnachtsbrunnen and Arc de Dativius Victor are local landmarks, and some of the area's activities can be experienced at Zollhafen Mainz and Franz Kunstler Winery. Naturhistorisches Museum and The Museum of Ancient Shipbuilding are also worth visiting. Take the opportunity to explore the area for outdoor excitement like mountain biking. Visit our Mainz travel guide
Map
Kaiserstraße 7, Mainz, RP, 55116

What's nearby

  • A historic town square at dusk with a prominent church tower, reflecting buildings, and a reflective water feature.
    Mainz Cathedral
    13 min walk - 1.2 km
  • A modern building with a glass facade and a bronze plaque wall.
    Gutenberg Museum
    15 min walk - 1.3 km
  • A cobblestone street lined with historic buildings and flower-adorned lampposts.
    Augustinerstrasse
    18 min walk - 1.5 km
  • Mainz State Theater
    12 min walk - 1.0 km
  • Rheingoldhalle
    14 min walk - 1.2 km

Getting around

  • Mainz (QMZ-Mainz Train Station)
    3 min walk
  • Mainz Central Station Tram Stop
    3 min walk
  • Mainz (QFZ-Mainz Finthen)
    19 min drive

Restaurants

  • McDonald's
    3 min walk
  • Zenz Wirtshaus
    3 min walk
  • Fenomen Döner
    3 min walk
  • Ukiyo Coffee
    3 min walk
  • Zeitungsente
    4 min walk

About this property

Mercure Hotel Mainz City Center

  • Hotel located in Mainz City Center
  • At Mercure Hotel Mainz City Center, you can look forward to shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), smoke-free property and bike parking
    • Luggage storage, a front desk safe and coffee/tea in reception
    • Multilingual staff, ATM/banking services and a lift
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 98 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • TVs with satellite channels
    • Heating, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Mercure Hotel Mainz City Center pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Mainz City Center?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Mainz City Center on 15 Nov 2026 start from HK$576, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Mainz City Center?

Checkout is at noon.

Where is Mercure Hotel Mainz City Center located?

Located in Mainz City Center, this hotel is within a 10-minute walk of Mainz Carnival Museums, Landesmuseum Mainz and Christ Church. Arc de Dativius Victor and Fastnachtsbrunnen are also within 15 minutes. Mainz Central Station Tram Stop and Mainz (QMZ-Mainz Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Mainz City Center Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 159 out of 500 reviews
Rating 8 - Good. 219 out of 500 reviews
Rating 6 - Okay. 86 out of 500 reviews
Rating 4 - Poor. 30 out of 500 reviews
Rating 2 - Terrible. 6 out of 500 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
People and location were great.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for town and the staff were excellent and very friendly 👌
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Very nice and helpful front desk staff
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Mainz

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and great value

Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in centre of Mainz

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great affordable option for Mainz.

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, quiet but close to everything, good A/C for Germany (we stayed during a heat wave).
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Within walking distance to trains station.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great First Night in Germany

Great stay for one night. Breakfast was very nice.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The rooms were in good condition. The staff was inconsistent. We arrived with a decent sized group of kids and it felt like some of the staff did not want us there. They were ready for a problem and it showed.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Don’t stay here

It is currently a construction site and should not be open to guests. The staff are extremely rude.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A C didn’t work for my entire stay and staff was fairly unhelpful.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no problem
Stayed 4 nights in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away - No privacy - Doors cannot be locked

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe in Zimmer 509 übernachtet und war mit dem Zimmer insgesamt sehr zufrieden. Es war vom Flur getrennt und zudem angenehm geräumig. Etwas schade war lediglich, dass die Beleuchtung im Zimmer relativ dunkel war, was gelegentlich etwas unpraktisch war. Da ich allerdings nur eine Nacht dort verbracht habe, war das für mich in Ordnung. Sehr angenehm fand ich, dass die Klimaanlage auch im September problemlos funktioniert hat und sich individuell einstellen ließ, anstatt zentral gesteuert zu werden.
Stayed 1 night in Sep 2026