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关于惊奇之地马卡罗拉旅馆的点评

2.5 out of 5
惊奇之地马卡罗拉旅馆
5944 Haast Pass-Makarora Road, Makarora

点评

8.0

很好

10 分 - 超赞。55 条好评，共有 153 条点评" "
8 分 - 还可以。54 条好评，共有 153 条点评" "
6 分 - 一般。29 条好评，共有 153 条点评" "
4 分 - 很差。10 条好评，共有 153 条点评" "
2 分 - 糟糕。5 条好评，共有 153 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

KAM NGO JACINTA

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
喜歡寧靜是一個不錯選擇
這旅館是獨立屋設計，好有特色，環境舒適，私隱度高，車子可泊正門前。屋內地方非常整潔，備有小廚房，雪櫃,爈頭餐具等齊備，方便煮食，但需要約45分鐘車程才有超巿。職員親切有禮，樂於介紹附近景點，非常有善。辦理入住大樓備有餐廳及酒吧，可供上網，惟屋內Wi-fi接收比較弱，若要上網需到大樓。晚上出外走走，星星滿佈天空，非常美麗。值得再次入住。
2020 年 3 月入住 1 晚

10/10 超赞

Stephen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely secluded property. Good facilities and amazing views.
2024 年 3 月入住 1 晚

6/10 一般

Lee

与配偶出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
Desperate need of a make over. Dinning expensive and limited no bar available.
2024 年 4 月入住 1 晚
Noel 于 2024年04月23日 的回复
HiI am so sorry that you were a bit dissapointed with your stay. We are busy winding down as we close in winter for 4 months and we have cut down on our menu items to minimise wastage. During wonter we will be embarking on some renorvations. Please come and visit us again next summer.

10/10 超赞

Christi

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check in wasn't as friendly of an experience as I would have hoped. I'm in the middle of nowhere and have never stayed there before. I kind of felt like I was wasting their time a bit, but the restaurant staff were amazing! Other than that, we absolutely loved the stay and will book again if down this way.
2024 年 4 月入住 1 晚

10/10 超赞

Paul

2024 年 3 月入住 1 晚

8/10 还可以

Thomas

满意：员工和服务，清洁度
Really good location and facilities available.
2024 年 2 月入住 1 晚

6/10 一般

Bob

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Carolyn

2024 年 2 月入住 1 晚

10/10 超赞

Judith

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The central cooking hall was nice and convenient. Nice location after a long day of driving
2024 年 2 月入住 1 晚

8/10 还可以

Katja

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is good
2024 年 2 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Emily

满意：住宿条件和设施，员工和服务
Adequate for one night
We stayed in one of the A-frame cabins with a kitchenette and no bathroom. The bathroom was a few minute walk down the gravel road. The cabin was cute and the kitchenette was adequately stocked. There was only one power outlet we could find in the cabin. There's really not much around, but the hotel did have a restaurant and gas. It was adequate for our needs for one night, but any longer and the walk to the bathroom would've become annoying.
2024 年 2 月入住 1 晚

6/10 一般

David，Saffron Walden

与配偶出行
满意：员工和服务，清洁度
Units a bit tired, no WiFi in units, price ok if have full occupancy but expensive relative to other options if only two people. Cafe prices on high side relative to service / quality but this is a remote area with few alternatives nearby. Staff pleasant.
2024 年 2 月入住 1 晚

8/10 还可以

Caryl

满意：清洁度、员工和服务、住宿条件和设施
Easy to find, quiet and convenient.
2024 年 1 月入住 1 晚

4/10 很差

Jovana

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Paid for outdoor bathtubs that didnt work- water pressure so low that water was cold in the tub. The gas heater also stopped working during Otherwise the facility was quaint, adequate
2024 年 1 月入住 1 晚

4/10 很差

Calvin

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Couldn’t breathe
The carpet needed to be changed last century and the room smelled like the inside of a can of bug spray.
2024 年 1 月入住 1 晚

8/10 还可以

Aishwarya

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

2/10 糟糕

Teresa

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Worst camp site we have stayed at on the South Island! Cabin needs a deep clean, marks all over the carpet, kitchen a disgrace. Not fit for purpose. Antiquated cold and drafty. Electric blanket did not work. Whole place needs updating as still in the 50’s! Single glass windows and gap above the door! Keep driving!!
2024 年 1 月入住 1 晚

6/10 一般

Mary

Wonderland Lodge
The A frame was quite dated, but location beautiful. For travelers WiFi was not easily available. Bed very comfortable but on wheels so be careful climbing in. A basic place overall.
2024 年 1 月入住 1 晚

6/10 一般

Ashley

与配偶出行
Only complaint with our stay is the booking includes breakfast at 8am, but staff does not show up until at least 8:30am. After waiting to go in for breakfast, we were told they do not serve breakfast. This was inconvenient for our early morning hike and put us behind schedule

8/10 还可以

Frederick

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly lodge in great location for nature.
The Lodge is in great location, felt almost like a camp. The room came with a kitchenette which was basically a microwave, and some dishes. It was easier to wash the dishes in the lodge. The Lodge also had more cooking facilities. Wifi in the room was week, but centralized in the lodge if really needed.
2024 年 1 月入住 1 晚

8/10 还可以

Csaba

满意：清洁度、员工和服务、住宿条件和设施
Internet in the rooms
2024 年 1 月入住 1 晚

10/10 超赞

Nick

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Еverything was just right...
2024 年 1 月入住 1 晚

10/10 超赞

Mark，Hamilton

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our A frame cabin was perfect for our needs. The cabin was very clean, comfy bed. Private and quiet. Very clean toilet and shower within the cabin. Stunning scenery and location.
2024 年 1 月入住 1 晚

10/10 超赞

Elle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cute.
This was a very cute place to stay, it's a little dated but the room had everything we needed. The walls however are very very thin - would have preferred that guests were spread out as other rooms weren't adjoined but were empty. Ours seemed to be the only one attached to the back of another.
2023 年 9 月入住 1 晚

8/10 还可以

Drew

与家人出行
满意：服务设施，员工和服务
I enjoyed the surroundings and friendliness of everyone working there.
2023 年 12 月入住 1 晚

8/10 还可以

Thierry

满意：清洁度
2023 年 12 月入住 1 晚

6/10 一般

Achini

2023 年 12 月入住 1 晚

10/10 超赞

Gerrit

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Irene

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施
The site has a lot of potential but is fairly run down.
2023 年 12 月入住 1 晚

10/10 超赞

Nadja

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

2/10 糟糕

Marcelle

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

8/10 还可以

Amanda

满意：清洁度、员工和服务、住宿条件和设施
I liked the classic design of the chalets and the bush setting.
2023 年 10 月入住 1 晚

10/10 超赞

Kim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A real Wonderland
We had a fabulous stay in Makarora. The accommodation is rustic but it has everything you need, is very tidy, warm and functional plus it is in beautiful grounds with lovely views and a great little bush walk. Also we had a fantastic lamb shoulder meal at the hotel restaurant - it was the best of our weeks trip down south - beautifully cooked, wonderful service and extremely well priced. Would highly recommend.
2023 年 10 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 8 月入住 1 晚
RM 于 2023年08月28日 的回复
Thank you for the positive review Mark! We are glad you stayed with us.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
cm 于 2023年09月22日 的回复
Thank you :)

10/10 超赞

Kelly，Auckland

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a cute, romantic setting. Loved the outdoor bath tubs, would definitely stay again 😊
2023 年 7 月入住 1 晚
RM 于 2023年08月28日 的回复
Thanks Kelly for the lovely review! You are always welcome, and we are so happy you enjoyed your time here!

10/10 超赞

Maria Luciana

2023 年 7 月入住 1 晚
RM 于 2023年07月20日 的回复
Thank you Maria for the lovely review! We do hope that you enjoyed your time in Makarora with us.Mucho Gracias!Rachel and the Wonderland Team

6/10 一般

Meghan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We stayed at this property specifically because it had a stove top in the cabin but it turned out after booking despite the description and pictures stating there was a stove top to cook, we had to use the lodge kitchen as we only had a small fridge in our room and no kitchen to cook. It turned out okay but wanted to ensure others were aware when booking. The shared lodge for kitchen is nice and was a clean shared space.
2023 年 6 月入住 1 晚
Cm 于 2023年07月16日 的回复
Thanks for notifying us about the inconsistency in our description. I will have a look into it and sorry it wasn't available to you.

10/10 超赞

Heidi

2023 年 6 月入住 1 晚
CM 于 2023年07月16日 的回复
Thanks :)

2/10 糟糕

Kelsey

与配偶出行
不满意：住宿条件和设施，员工和服务
Staff at front desk was only present from 4pm-7pm to check in. If you try to check in after hours, the staff will post a piece of paper to pinboard with your name and room key. While checking into the hotel, the staff stated they sent me an email to inform me that the restaurant on site was closed. I thought that this was my error due to the inability to check email during the day. I went back later and thoroughly looked through my email, an email was never sent. After driving there to check into the hotel, during the 3 hour check period, we had to turn around and head right back to Wanaka (1 hr drive) because there was no restaurant closeby. One restaurant was located in Haast but at this point, I did not want to risk driving all the way there (1 hr drive) in case they were not open. The room had an attached bathroom with private shower and toilet. The water pressure in the shower was not more than a trickle. It would have been better to shower in the rainstorm. There was no hairdryer either, this was the only hotel in NZ that did not have one. I cannot believe the price of this poor quality facility. Avoid, not sure why any one would even want to camp here? I would recommend to stay in Wanaka for the night and drive to see Lake Hawea, the northern part of Lake Wanaka and the blue pools.
2023 年 5 月入住 1 晚
CM 于 2023年06月20日 的回复
Hi Kelsey, Thank you for taking the time to review, My apologies that it did not meet your expectations. I can assure you an email was sent, it was sent on the 30th of May at 1:30 pm. Our reception is open for check-in from 2pm-7pm and the piece of paper with you're name on it is directions to the room you booked and a map of our area. It was also stated in the confirmation email sent on the 27th that our cafe/bar hours where limited but that there was another cafe 5km from us open 9-2pm. We are a rural accomodation with a small number of staff and although we would like to operate 24/7 it isn't possible. We have tried our absolute best to give guests as much information as possible about the area and our limits. I'm sorry that the location of our accomodation didn't suite your preference. Thanks for bringing the shower pressure issue to our notice I will have maintenance look at it. Finally we do have hair dryers available on request. I do appreciate your feedback as it all helps with going towards improving our service for future customers so thank you and all the best in your travels.

8/10 还可以

Mike

满意：清洁度、员工和服务、客房舒适度
2023 年 6 月入住 1 晚
CM 于 2023年07月16日 的回复
Thanks

8/10 还可以

Tiffany

满意：清洁度
不满意：员工和服务
There weren’t any staff when we arrived or checked out, which was awkward. Space was clean and kitchen well equipped. Beds were a little cramped by the a-frame design. Setting is stunning. Good value for the price.
2023 年 5 月入住 1 晚
cm 于 2023年06月6日 的回复
Hi Tiffany, we have moved into our winter hours and operate a self-check in/out procedure as we have very minimum staff over the next few months. Apologies we would have been around the camp. :)

10/10 超赞

aileen

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Star gazing at night. Shared kitchen needs upgrade as many facilities are out of order. Quiet and romantic place Quiet
2023 年 5 月入住 1 晚
cm 于 2023年05月25日 的回复
Thanks for feedback :)

8/10 还可以

yan mei

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location and worth the money.
2023 年 5 月入住 1 晚
cm 于 2023年05月21日 的回复
Thanks so Much.

6/10 一般

Karen

与配偶出行
满意：清洁度、员工和服务、服务设施
Great place with lots of potential. The communal kitchen /dining area needs a big clean and tidy up. Checking of pots and cooking implements. Firewood needs to be provided for wood burner. Loved our chalet. Especially the bed and wooden throw.
2023 年 4 月入住 1 晚
cm 于 2023年05月21日 的回复
Thanks Karen, we are slowly working on it and making improvements. Appreciate the feedback :)

8/10 还可以

Victor

与配偶出行
满意：员工和服务
Love the sound of the birds!
2023 年 4 月入住 1 晚
cm 于 2023年05月21日 的回复
We think its beautiful to. Thanks :)

10/10 超赞

Grant

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great for a stopover. We stayed in a cabin without a bathroom. Others in our party had cabins with ensuites which would have been a much better option in retrospect as the amenities block was a bit basic and minimal, also tricky to get to at night without a torch. They do have prepared food available in the evening, but we didn't need to check it out. Camp kitchen is roomy and social.
cm 于 2023年05月21日 的回复
Thanks for the feedback, hope you can come back in the future :)