The hotel itself is nice and clean and close enough to the Haram. It is a bit of a hike to get to the hotel from the Kaaba so keep that in mind; it was, however, the best price for a hotel on the Haram. Hotel staff were a mixed bag—some were super friendly and helpful, and others were standoffish (especially front desk staff). The breakfast is great.
Mona
2025 年 7 月入住 4 晚
10/10 超赞
Osama
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, five minute walk to Haram great hospitality
Osama
2025 年 7 月入住 1 晚
10/10 超赞
Ihab
与配偶出行
2025 年 7 月 12 日
满意:服务设施
The staff are excellent. They upgraded us to a huge suite. Best of the best
Ihab
2025 年 7 月入住 1 晚
10/10 超赞
Oubaydah Anowar
与配偶出行
2025 年 6 月 25 日
满意:清洁度、服务设施、住宿条件和设施
The staff was very professional and friendly. They surprised me with a free room upgrade, and the new room had beautiful furniture and a cozy feel. Customer service was top-notch from start to finish. Highly recommended!
Oubaydah Anowar
2025 年 6 月入住 1 晚
10/10 超赞
Mathilde
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing!
The hotel is only 10 minutes walk from the Haram, and the staff is very friendly and helpful.
I got very lucky to get a room update and breakfast for free during my entire stay. The room was stunning, the view too.
A huge thank you, Jazakallah Khair.
I will definitely come back inshallah.
Mathilde
2025 年 4 月入住 5 晚
2/10 糟糕
Bilal
2025 年 4 月 28 日
Bilal
2025 年 4 月入住 3 晚
10/10 超赞
suleiman yau
2025 年 3 月 30 日
suleiman yau
2025 年 3 月入住 1 晚
10/10 超赞
Lubna,sydney
2025 年 3 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Very nice staff ,convenient to reach haram
Lubna
2025 年 3 月入住 1 晚
4/10 很差
Manal
团体旅客
2025 年 3 月 15 日
满意:清洁度
Taxi and cars can’t access the hotel espacially peak hours. Service takes long time. Hotel is a little old, doesn’t feel like a 5 star hotel.
Manal
2025 年 3 月入住 1 晚
8/10 还可以
Ali
与家人出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the hotel itself is very good and the staff are so so cooperative
The only drawback was the distance you have to walk to haram with the high ramp
Ali
2025 年 3 月入住 2 晚
6/10 一般
Mostafa
2025 年 3 月 8 日
Service réduit
Mostafa
2025 年 1 月入住 1 晚
8/10 还可以
Syed
2025 年 3 月 8 日
满意:清洁度、住宿条件和设施、客房舒适度
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed
2024 年 12 月入住 3 晚
10/10 超赞
真实旅客
与家人出行
2025 年 3 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 3 月入住 2 晚
10/10 超赞
Osman
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Osman
2025 年 2 月入住 3 晚
10/10 超赞
Mahfoud
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
close to Haram
Mahfoud
2025 年 2 月入住 1 晚
10/10 超赞
Saniya
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Saniya
2025 年 2 月入住 4 晚
10/10 超赞
Adamu
2025 年 2 月 22 日
Adamu
2025 年 1 月入住 5 晚
10/10 超赞
Abou,SAINT HUBERT
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Proximité de la Kaaba
Abou
2025 年 1 月入住 3 晚
10/10 超赞
Taslima
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Taslima
2025 年 1 月入住 4 晚
6/10 一般
Sultana,Vancouver
2025 年 2 月 5 日
Not walkable like advertised. It’s not a 4 minute walk to the Mosque. It took me one hour to walk to the mosque and to find gate # 79. That’s the only gate you are allowed to enter.
After the Saee, you are totally at new area and you can only come out of one gate. That is on the other side of the mosque.
I could not get my Google map working to find the hotel. I was totally lost. Finally, one worker was able to get his Google map working as he had data and he gave the directions. It took me 11/2 hr to get to the hotel. So my 3 hr umrah turned out to be
5 1/2 hr with 14000 steps.
Not sure what can be done as there is so much construction going on making acces to the mosque difficult.
Housekeeping staff was excellent.
Mr. Usal Hosen.
Mr. Mohammed Edris.
Front desk concierge staff extreme helpful.
Rakib.
Mohammad Ebrahim
Shakil.
Lounge staff.
Emad Bin Wajih
Mohammad Raju Mia.
I encountered with Thea staff and they were very helpful.
Thank you for everything.
Sultana
2025 年 1 月入住 2 晚
10/10 超赞
Mohamed
与家人出行
2025 年 2 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
Excellent
Close to the HARAM , GREAT STAFF.
Mohamed
2025 年 2 月入住 1 晚
8/10 还可以
shaheed
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
shaheed
2025 年 1 月入住 2 晚
8/10 还可以
Riasat
与家人出行
2025 年 1 月 21 日
The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel
Riasat
2025 年 1 月入住 4 晚
6/10 一般
Saira
2025 年 1 月 7 日
Saira
2024 年 12 月入住 2 晚
10/10 超赞
Nabil
与家人出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!