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Reviews of Ames Hotel

4.5 out of 5
Ames Hotel
Jalan Pkak 2, Pusat Komercial, Ayer Keroh, Malacca City, Malacca

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rate as zero star
Room is dirty and bad customer service
Stayed 1 night in Nov 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Wai,Greetings from Ames Hotel Melaka.Thank you for posting a constructive review on our hotel. I shall share your feedback with all departments concerned. We are extremely sorry for your shortcomings and rest assured that immediate action has been taken to rectify the situation.The comfort and safety of our guests is our top priority, and we continuously strive to enhance our services and facilities to attain the highest level of guest satisfaction. We hope that you will give us an opportunity to readdress the situation and ensure that your next visit to Ames Hotel be a better and unforgettable one.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room and bad services
The room is very dirty and the front desk customer services were very lazy.
Stayed 1 night in Nov 2023
Response from The Management on 21 Nov 2023
Dear Mr. Thomas,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of us including my friends travel with me described their findings of unclean bathrooms. The passenger lifts are slow and two out of three are under repair the first day, and only two available the next day.
Stayed 1 night in Nov 2023
Response from The Management on 21 Nov 2023
Dear Guest,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management

10/10 Excellent

Suffian Eltrada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Management on 21 Nov 2023
Dear Mr. Suffian,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

4/10 Poor

Dattatray

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Dattatray,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

8/10 Good

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property is alright. Other than it being a bit inconvenient at night. We complained about the speed of the drainage of the bathtub a few times but no one really looked into it. Other than that it is fine
Stayed 3 nights in Jul 2023
Response from The Management on 21 Nov 2023
Dear Ms. Gladys,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management

10/10 Excellent

Joe

Stayed 1 night in Jul 2023
Response from The Management on 21 Nov 2023
Dear Mr. Joe,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable hotel but loud outside fan.
Nice and comfortable hotel. There was a loud extraction fan running outside my window making the noise level in the room too high.
Stayed 1 night in Jul 2023
Response from The Management on 21 Nov 2023
Dear Guest,Greetings from Ames Hotel Melaka. Thank you for highlighting your experience with us. Your feedback for improvement is indeed valuable to us and it will be shared with our team members as this will impel us to further excel towards the highest level of guest satisfaction.We sincerely regret of your shortcomings during your stay with us and we hope you will give us an opportunity to serve you better on your next visit to Ames Hotel It was a pleasure to have you here with us and we look forward to welcoming you back to our hotel. Regards,The Management

10/10 Excellent

SHAHIDAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It located away from town. If it located near town, it will be the best hotel ever
Stayed 1 night in Jul 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Shahidah,Greetings from Ames Hotel Melaka.Thank you for posting your positive review and I shall indeed share your good feedback with my team members.We are delighted that our services and facilities have met to your expectations, and we shall continue to attain the highest level of guest satisfaction. We are truly grateful and appreciate your kind comments that your stay with us has been a pleasant and memorable one.It was a pleasure to have you here with us and we look forward to many more of your visits to Ames Hotel. We certainly enjoyed having you as our valued guests.Regards,The Management

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for golfers as it is very close to three golf courses.
Stayed 2 nights in Jul 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Hao,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Short Stay
It was a short trip but we enjoyed our stay at Ames Hotel. The check-in process were excellent and the ambient was really good. Not forgetting the range of food for breakfast. We had a great time. Recommended. Please maintain your cleanliness. Keep up the good work!
Stayed 1 night in Jul 2023
Response from The Management on 21 Nov 2023
Dear Guest,Greetings from Ames Hotel MelakaThank you for posting your positive review and I was indeed delighted to share your wonderful feedback to the staff concerned.We truly appreciate your kind words about our staff. It has boosted their motivation to serve our guests even better whenever they receive remarkable feedbacks from a valued guest like you. It was an honour to take care of you and we look forward to many more of your visits to Ames Hotel. We can’t wait to welcome you back.Regards,The Management

10/10 Excellent

hasyirul

Travelled with family and small children
Liked: Property conditions & facilities
Everything just like the first time i when there. Perfect
Stayed 1 night in Mar 2023
Response from The Management on 21 Nov 2023
Dear Mr. Hasyirul,Greetings from Ames Hotel MelakaThank you for posting your positive review and I was indeed delighted to share your wonderful feedback to the staff concerned.We truly appreciate your kind words about our staff. It has boosted their motivation to serve our guests even better whenever they receive remarkable feedbacks from a valued guest like you. It was an honour to take care of you and we look forward to many more of your visits to Ames Hotel. We can’t wait to welcome you back.Regards,The Management

8/10 Good

Wai Ling

Stayed 1 night in Jul 2022
Response from M on 14 Jul 2022
Dear Wai Ling, Thank you for sharing such wonderful ratings following your stay. We look forward to hosting you again soon. Sincerely, General Manager

8/10 Good

Ai Ying

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2022
Response from M on 6 Jul 2022
Dear Ai Ying, Thank you for sharing your ratings following your stay. We look forward to hosting you again soon. Sincerely, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Overall a pleasant stay. Check in was quick and pleasant. We had an early dinner at the Moonbar and it was good. The room had a slight musty smell whenever we came back in but it was ok once we opened the sliding door and the aircon. Would definitely stay again. Hopefully the hotel can maintain the standard as it is.😊
Stayed 1 night in Feb 2022
Response from MM on 14 Feb 2022
Dear Valued Guest, Thank you for your fantastic review. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the hotel again soon. Sincerely, General Manager

10/10 Excellent

Weng Kee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is a nice hotel. Should allow or provide breakfast in the room since guests would like to limit the exposure of covid during dining.
Stayed 1 night in Jan 2022
Response from MM on 14 Feb 2022
Dear Weng Kee, We are so pleased to read that you enjoyed your stay with us and rated us 10/10! It was wonderful to see that your overall stay with us was enjoyable. Thank you for your review once again and we look forward to welcoming you back in the near future. Sincerely, General Manager

10/10 Excellent

rong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from MM on 24 Dec 2021
Dear Valued Guest, We are so pleased to read that you enjoyed your stay with us and rated it a 10/10! We are thrilled to read that we exceeded your expectations during our stay with us at AMES Hotel, Melaka! Thank you for your review once again and we look forward to welcoming you back in the near future. Sincerely, General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and super clean property. Will surely come back in future.
Stayed 1 night in Apr 2021
Response from MM on 22 Apr 2021
Dear Valued Guest, Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience at AMES Hotel, Melaka! We look forward to welcoming you back again soon. Sincerely, General Manager

10/10 Excellent

Yat Yoong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good
Stayed 2 nights in Dec 2020
Response from M on 13 Jan 2021
Dear Yat Yoong, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! We are thrilled to hear that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another pleasant experience! Sincerely, General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, easy exit to toll, best hotel to stay at if you have golf trips (about 30mins to A Famosa). Good place to stay with kids as bed is super king. Having bath tub helps to keep kids busy! Room is beautiful, love the detailing and rose gold brackets/frames everywhere from room to lobby. Breakfast spread was alright, tasty food. Friendly staff. Will definitely return!
Stayed 3 nights in Dec 2020
Response from MM on 31 Dec 2020
Dear Valued Guest, Thank you for your fantastic review and rating us 5/5! We’re delighted to hear that you had such a positive experience at AMES Hotel, Melaka! We definitely share your comments with our team, and we look forward to welcoming you back again soon. Sincerely, General Manager

10/10 Excellent

Chee Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from MM on 31 Dec 2020
Dear Chee Cheong, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka and rated us 10/10! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another pleasant experience! Sincerely, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay, i like the room very much. surely will stay here again if i came to Malacca.
Stayed 2 nights in Sep 2020
Response from AQMAR on 25 Sept 2020
Our respected guest, on behalf of our hotel AMES Hotel, would like to thank you for choosing us to stay here on your holiday trip. We really hope that we were able to fulfill all your requests and requirements made prior to your stay and that you enjoyed your stay here. Thank you very much for your feedback at our Hotel.

8/10 Good

CHRISTINA

Stayed 1 night in Aug 2020
Response from MM on 11 Sept 2020
Dear Christina, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another pleasant experience! Sincerely, General Manager

2/10 Terrible

SENG HOCK

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Security and Concierge at night
Very disappointing. Arriving at 1am in the morning, no security guard and no concierge at the main entrance. There are many car park lots just outside the hotel entrance and been blocked up with the written car number plate, probably reserved for the Senior Management Staff for easy parking, but inconvenience the hotel guest. At 1am in the morning, hotel guest needs to park their car far away from the hotel main entrance and security is also a main concern. Check out at 7:30am in the morning, noticed those car park been blocked off are still empty without any car.
Stayed 1 night in Feb 2020
Response from MM on 14 Apr 2020
Dear Seng Hock, Thank you for taking the time to share your feedback. We’re concerned to learn of the shortfalls which occurred during your arrival at our hotel, and we apologise that your experience fell below expectations. We aim to provide our guests with an outstanding level of service, and it's obvious we have not delivered on this occasion. Rest assured that we have taken a serious view of your feedback and have addressed them with our Department Heads for immediate corrective actions and improvements. Once again, thank you for your review and we look forward to welcoming you back again to AMES Hotel for a more positive stay soon. Sincerely, General Manager

8/10 Good

MOliver, Singapore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for two nights when we visited Melaka. This hotel, on the outskirts of Melaka Cental, had just opened. Our room was super clean, spacious, quiet and the shower had plenty of hot water. The staff was friendly and courteous. The breakfast was included in our rate and had many offerings to please virtually any palate. My only complaint is the shower design. There needs to be a shower curtain added because the glass partition isn’t wide enough and shower water sprays all over the floor.
Stayed 2 nights in Feb 2020
Response from MM on 10 Feb 2020
Dear MOliver, Thank you for taking the time and sharing your experience with us! We are happy to hear, that you have enjoyed your time here in Ames Hotel! Rest assured your comment on the curtain was shared with our Department Managers and we will certainly review for further improvement. Once again, thank you for your feedback and we look forward to hosting you soon for another pleasant stay! Sincerely, General Manager

10/10 Excellent

Janet, Reno nevada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made it the perfect stay. Breakfast was excellent room was comfortable
Stayed 7 nights in Dec 2019
Response from MM on 11 Jan 2020
Dear Janet, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another fantastic experience! “Be Awesome, Be at AMES” Sincerely, General Manager

10/10 Excellent

Emy Baizura Azrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from MM on 30 Dec 2019
Dear Emy Baizura, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another fantastic experience! “Be Awesome, Be at AMES” Sincerely, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The buffet breakfast was very tasteful and lovely. The staff was very attentive and friendly. There is construction going on in the hotel but didn't interrupt the stay.
Stayed 1 night in Nov 2019
Response from MM on 25 Nov 2019
Dear Guest, We’re delighted to read that you had an enjoyable stay with us. Our sincere appreciation for your kind review and we look forward to welcoming you back to AMES Hotel, Melaka! Yours Sincerely, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from MM on 30 Oct 2019
Dear Guest, Thank you for choosing AMES Hotel, Melaka and for taking the time to write a review. We look forward to welcoming you back! Yours Sincerely, General Manager

10/10 Excellent

Hon Wei Nolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Stayed 2 nights in Oct 2019
Response from MM on 30 Oct 2019
Dear Hon Wei Nolan, Thank you for your fantastic review! We are delighted to hear that you had such a positive experience at AMES Hotel, Melaka! We look forward to welcoming you back again soon. Yours Sincerely, General Manager

10/10 Excellent

Muhamad Azhari, putrajaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
terbaikkkkk... akan datang lagi
Stayed 1 night in Aug 2019

10/10 Excellent

Lian Choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from MM on 13 Aug 2019
Dear Lian Choo, Thank you for the fabulous review, we really appreciate it! We are happy to hear you enjoyed your stay and we look forward to hosting you soon! Yours Sincerely, General Manager

10/10 Excellent

Kaliannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay Nice hotel value for money Best buffet breakfast Will recommend to others
Stayed 1 night in Aug 2019
Response from MM on 13 Aug 2019
Dear Mr Kaliannan, Thank you for your fantastic review! We were delighted to hear that you had such a positive experience at AMES Hotel Melaka! We will be sure to share your comments with our team, and we look forward to welcoming you back again soon! Yours Sincerely, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel
Brand new hotel with excellent breakfast buffet spread.
Stayed 2 nights in Jul 2019
Response from Muazah on 29 Jul 2019
Dear Guest, Thank you for your fantastic review! We are delighted to hear that you had such a positive experience at Ames Hotel, Melaka! We will be sure to share your comments with our team and look forward to welcoming you back again. Yours Sincerely, G. Balachandran Pillay General Manager

10/10 Excellent

mohd firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Management on 21 Nov 2023
Dear Mr. Mohd Firdaus,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

mohd firdaus

Stayed 1 night in Jul 2023
Response from The Management on 21 Nov 2023
Dear Mr. Mohd Firdaus,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

MASAAKI

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quiet place to stay in Melaka
Stayed 2 nights in Jul 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Masaaki,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

mohd firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from The Management on 21 Nov 2023
Dear Mr. Mohd Firdaus,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

Punithavathy

Stayed 1 night in Jun 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Punithavathy,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

Lim Ang Meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall experince is excellent.
it was good and front desk manage to upgrade to executives room due to some noise renovation at 7th floor
Stayed 2 nights in May 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Lim Ang Meng,Greetings from Ames Hotel MelakaThank you for posting your positive review and I was indeed delighted to share your wonderful feedback to the staff concerned.We truly appreciate your kind words about our staff. It has boosted their motivation to serve our guests even better whenever they receive remarkable feedbacks from a valued guest like you. It was an honour to take care of you and we look forward to many more of your visits to Ames Hotel. We can’t wait to welcome you back.Regards,The Management

4/10 Poor

Hasna

Stayed 4 nights in Mar 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms.,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

8/10 Good

TeoMing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Teo Ming,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

8/10 Good

Sook Lain

Stayed 1 night in Nov 2022
Response from The Management on 21 Nov 2023
Dear Mr/Ms. Sook Lain,Greetings from Ames Hotel Melaka.We appreciate for you taking your time to rate us.Thank you for staying with us. Your patronage is indeed valuable to us. We look forward to welcoming you back to our hotel.Regards,The Management

10/10 Excellent

Azman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from M on 7 Oct 2020
Dear Azman, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another pleasant experience! Sincerely, General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from MM on 21 Jan 2020
Dear Valued Guest, Our sincere appreciation for your kind review and we look forward to welcoming you back to AMES Hotel, Melaka! Sincerely, General Manager

10/10 Excellent

MUNETAKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from MM on 30 Jan 2020
Dear Munetaka, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another fantastic experience! “Be Awesome, Be at AMES” Sincerely, General Manager

8/10 Good

Hannu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Hotel
Very nice hotel with a good attempt to reach five stars, however not quite reaching it. There are some details that are just not in the level of 5 stars. The staff is very helpful and polite, although lacking some 5-star skills. Also, the premises are in good condition and the room spacious and good. The pool area, however, is really badly designed: there are only four lounge chairs by the pool and they are all in the shades throughout the day. In addition, there are only few regular chairs available, all in the shades as well. One day we didn't have any hot water coming from the tap in the bathroom. The location is somewhat remote, so you need a car to get around.
Stayed 3 nights in Dec 2019
Response from MM on 21 Jan 2020
Dear Hannu, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. Rest assured, we have taken note of all your comments and shared with our Department Managers for further improvements. We look forward to welcoming you back again soon for another pleasant experience! Sincerely, General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテル
出張で1泊だけ利用、綺麗で朝食も悪くない。立地が悪いので使う人は少ないかも。Grabを呼べば問題ないです。価格も安い
Stayed 1 night in Sep 2019
Response from MM on 25 Nov 2019
Dear Guest, We’re delighted to read that you had an enjoyable stay with us. Our sincere appreciation for your kind review and we look forward to welcoming you back to AMES Hotel, Melaka! Yours Sincerely, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Groundフロアにレストランがあり、おいしい夕食を取ることが可能。
Stayed 1 night in Oct 2019
Response from MM on 30 Oct 2019
Dear Guest, Thank you for choosing AMES Hotel, Melaka and for taking the time to write a review. We look forward to welcoming you back! Yours Sincerely, General Manager

10/10 Excellent

Taro, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. I liked breakfast.
Stayed 8 nights in Aug 2019
Response from MM on 30 Oct 2019
Dear Taro, Thank you for sharing your review during your recent stay at AMES Hotel, Melaka! It was wonderful to see that your overall stay with us was enjoyable. We look forward to welcoming you back again soon for another fantastic experience! Yours Sincerely, General Manager