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馬六甲宜必思酒店的評價

4 out of 5
馬六甲宜必思酒店
249 Jalan Bendahara, Malacca City

評價

8.6

優異

10 分評分，優異；397 則評價中有 180 則" "
8 分評分，不錯；397 則評價中有 154 則" "
6 分評分，一般；397 則評價中有 43 則" "
4 分評分，欠佳；397 則評價中有 16 則" "
2 分評分，很差；397 則評價中有 4 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

WING KIU

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Ibis Melaka 於 2023年12月29日的回應
Dear Wing Kiu,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Ibis Team Melaka 於 2023年11月3日的回應
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

4/10 欠佳

Sze Ming

家人同遊
不滿：客房舒適度
房內有菸味
訂了3晚，在第一晚入住時就聞到煙味，甚至在半夜4點左右時因有房客抽菸而警響大作，5點又再次警響一次，嚴重影響睡眠！下次不會再考慮住這了。
於 2023 年 2 月住了 3 晚
Ibis Melaka Team 於 2023年7月6日的回應
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received constructive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

10/10 優異

CHILUN

於 2023 年 1 月住了 2 晚
Ibis Melaka Team 於 2023年7月10日的回應
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received positive feedback from our valued guest and we hope to welcome you again very soon. Best Regards

10/10 優異

chi fai

於 2022 年 12 月住了 1 晚

10/10 優異

chi fai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚

4/10 欠佳

YUMENG

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Humid room and terrible from desk service
於 2022 年 7 月住了 1 晚

4/10 欠佳

Hsu

多人同遊
讚好：客房舒適度
不滿：整潔度和住宿狀況
不太滿意的住宿體驗
衛生條件有點差，馬桶蓋髒髒的，即使用酒精紙巾也是擦不掉。沒有提供浴室備品，只提供一條浴巾。馬桶會一直流水。以一家連鎖集團的表現，不是很ok
於 2020 年 7 月住了 1 晚
Reservation Team 於 2020年8月10日的回應
Thank You

10/10 優異

Li-Fen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
水準之上的好飯店
於 2020 年 3 月住了 1 晚
Ibis Melaka 於 2020年5月21日的回應
Thank you very much.

10/10 優異

Li-Fen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
設施齊全，CP值高的四星飯店
飯店在馬六甲的小印度區，走到景區約10分鐘，新飯店所以房間住起來很舒適，泳池大景觀美，也有小孩戲水池，健身房不大，跑步機,划步機都有 ，飯店所有工作人員都很熱心幫忙解決問題，非常推薦給大家
於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
.
.
於 2019 年 7 月住了 4 晚

4/10 欠佳

真實旅客

不滿：整潔度
所提供之毛巾呈灰色、有污漬
於 2019 年 3 月住了 2 晚

10/10 優異

YUAN-JUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯的選擇
床很舒服，地點在小印度還算方便，停車場很大，樓下就有7-11，整體來說不錯
於 2019 年 3 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店距離雞場街夜市走路7分鐘，其他景點也都在10分鐘內，非常便利，價格物超所值。
於 2019 年 1 月住了 1 晚

10/10 優異

Mickey (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
距離雞場街步行約7分鐘，位置方便；洒店設施頗新及舒適；職員友善，Express checkout 非常方便；自助早餐算豐富，價錢超值。
於 2018 年 12 月住了 1 晚

8/10 不錯

Zac

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便, 到雞場街步行10分鐘內到. 職員友善, 房間舒適整潔. 酒店有免費停車場. 停車場正興建泳池.
於 2018 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The bed is a bit high for a senior person who's not tall(my mom is about 150cm), but we liked the atmosphere in generally. It's not really close to the old town but it's not far on feet and more quiet. Quite nice with such a budget price.
於 2018 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店設施
門鎖不能自鎖，水溫不平均，小心烫傷。
於 2018 年 11 月住了 2 晚

10/10 優異

Jimmy (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very near the Jankon walk, and other museum in the Melaka. Room is clean and cheap
於 2018 年 9 月住了 2 晚

6/10 一般

真實旅客

可能因為太忙，所以服務台說好的加被子與缺少的備品，到最後都沒有送來，服務有待加強
於 2018 年 8 月住了 1 晚

10/10 優異

Yinglin

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚

10/10 優異

CHENG-HSIEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
可以推薦
不錯的住宿經驗，值得分享

10/10 優異

MEI YEE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Chin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Good
於 2017 年 10 月住了 1 晚

8/10 不錯

DAVID

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好，有機會會入住
VERY,GREAT
於 2017 年 8 月住了 1 晚

10/10 優異

Kong Kam

讚好：整潔度和住宿狀況
Car parking to have some shade
於 2024 年 4 月住了 1 晚

8/10 不錯

Kimberley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A no-frills hotel within walking distance to Jalan Bunga Raya. Easy parking at the back of the hotel. Rooms are cosy and practical. Basic essentials are provided.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Felice

不滿：整潔度、設施服務和住宿狀況
Room small but ok. Breakfast poor, limited. Bar service unattended and unprofessional. Restaurant staff unhelpful and unfriendly
於 2024 年 4 月住了 1 晚

10/10 優異

Kerrie (Castlemaine)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place to stay panaroma 17 stops right outside. Perfect for travelling from Melaka Sentral bus terminal. Pool was lovely perfect temperature. Breakfast was plentiful but some food was cold. Very busy when tour groups are there. Some food empty by 7.15 had to wait to replenish it. Staff are lovely in all areas. Room was always cleaned promtly each day. Would recommend to stay there walking distance to Jonker and Dutch Square and riverboat tours.
於 2024 年 3 月住了 3 晚

8/10 不錯

Irwin (o.p.)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was in a convenient location just a short walk to Jonker Market area. Nice pool area and clean property. Breakfast buffet was offerings were lacking.
於 2024 年 2 月住了 2 晚
Ibis Melaka 於 2024年3月21日的回應
Dear Mr Irwin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 一般

Charlie

伴侶同遊
不滿：職員與服務和設施服務
Basic 2 star hotel charging 4 star prices.
於 2024 年 2 月住了 1 晚
Ibis Melaka 於 2024年2月13日的回應
Dear Mr Charlie,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka

8/10 不錯

Bernard

讚好：整潔度、職員與服務和住宿狀況
The area around the hotel was a little seedy. The hotel itself was adequate.
於 2024 年 2 月住了 2 晚
Ibis Melaka 於 2024年2月13日的回應
Dear Mr Bernand,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 一般

yoshifumi

於 2024 年 2 月住了 1 晚
Ibis Melaka 於 2024年3月21日的回應
Dear Mr Yoshifumi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
For the price this hotel has the best value. Swimming pool is huge! The location can’t be beat, yet the hotel is still quiet. We would have preferred a long bed, but the queen bed was so comfortable we didn’t even notice the size. One of our best stay hotels in over 2 months of travelling! More check in staff would be beneficial as the lobby is very busy from 3-7 pm
於 2024 年 1 月住了 2 晚
Ibis Melaka 於 2024年2月1日的回應
Dear Ms Leanne,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

2/10 很差

Bernard

不滿：職員與服務和客房舒適度
Frustrated Check-in and Extra Payment vs Invoice
Ibis Management ought to put the right resources at check-in 3pm EVERYDAY. Last Sunday I checked in and there's only ONE lady doing check-in for 20 people. Was told hotel manager on leave and so no one to look at slow bad customer service issue. This is VERY LOUSY SERVICE. . Next issue Hotels.com said I pay $x at properly BUT at Ibis I was told to pay R$xxxxx which I dispute. The same ONE LADY asked her office staff to help BUT after waiting SO LONG there's no update. I paid R$xxxxx cos I don't want to hold back the line. BUT need Hotels.com to clear with Ibis management why is your customer being charged $xxxxx instead of just $x !! . I stayed alot of times in Ibis and from now onwards I will NOT book Ibis anymore. Hotels.com as I believe will check on your prestige hotel customer service feedback and do your own investigation and REMOVE Ibis from your booking list if they keep on ignoring your customer feedback. . Ibis management should CROSS TRAIN their 3 staff who were sitting down at the restaurant and others waiting around. Go watch your cctv Sunday 3pm and you would agreed with my strong feedback. . And give an award bonus to that ONLY ONE LADY who worked so hard alone for hours to clear those check-in crowd.
於 2024 年 1 月住了 1 晚
Ibis Melaka 於 2024年2月1日的回應
Dear Mr Bernard,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ibis Melaka

6/10 一般

MASAAKI

商務旅客
讚好：整潔度
不滿：職員與服務
Front desk staff was terrible.
於 2024 年 1 月住了 4 晚
Ibis Melaka 於 2024年2月1日的回應
Dear Mr Masaaki,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ibis Melaka

8/10 不錯

Ulrike

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Ibis Melaka 於 2024年2月1日的回應
Dear Mr Ulrike,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 一般

Edgard

讚好：整潔度和職員與服務
The staff is nice, the room is okay. I would say that the hotel needs to be refreshed, the rooms and the restaurant. The breakfast has limited choice and the quality is average. This is not a 4 star hotel.
於 2024 年 1 月住了 3 晚
Ibis Melaka 於 2024年1月18日的回應
Dear Mr Edgard,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay at Ibis Melaka
Ever since Ramada closed down, our choice are Hatten & Ibis. Ibis has good location, within walking distance to Jonker & Bukit China, that's why the room rate is on the high side. Overall Ibis is comfortable but Hotel is only 5 storey high so dont expect senic views. The front counter staff said all room has front street view but ours (#519) is on side of bldg looking at an old deserted bldg n an opened car park behind the hotel. We usually dont buy hotel breakfast but ts time paid RM66+ for 2 on the last day bcos rushed to catch an early bus to KL. Personally l feel their bfast opens @7am is late as compared to Ramada (@6am) & Hatten (@6.30am). There were abt 20 pax waiting, some lugged with luggage probably to check out immediately after bfast and all rushed in at 7am when lights on. But Tea machine and egg station not ready. Upon chkg a staff said chef is busy in kitchen. Coffee house is almost 60% full with many more coming in. Chef Archit slowly opened the egg station at 7.15am with abt 10 pax queued waiting. This definitely needs to be improved.
於 2024 年 1 月住了 2 晚
Ibis Melaka 於 2024年1月18日的回應
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka

6/10 一般

Keith

家人同遊
讚好：整潔度和職員與服務
Able to walk to Chinatown and Jonker street. Nice and neat hotel with a bit of cigarette stench where our rooms are. Welcome drink is excellent. Nearby rooms are full of tourists if you are prepared to put up with their early morning schedule!
於 2024 年 1 月住了 2 晚
Ibis Melaka 於 2024年1月18日的回應
Dear Mr Keith,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 一般

Chua

於 2024 年 1 月住了 4 晚
Ibis Melaka 於 2024年1月18日的回應
Dear Mr Chua,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

10/10 優異

Olaf

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Zweckmäßiges Hotel. Wichtige Ziele gut zu erreichen. Personal sehr nett. Frühstück ist gut. Mittags sehr gutes Buffet genutzt. Essbereich unruhig, wenn asiatische Reisegruppen durchrauschen. Pool okay.
於 2023 年 12 月住了 3 晚
Ibis Melaka 於 2024年1月18日的回應
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Ibis Melaka

6/10 一般

SELVAM BIN ABDULLAH

家人同遊
I slept there for a duration of two nights and have some concise feedback to provide.In general, everything is satisfactory for me, although there are areas that could be enhanced: 1. In order to expedite the check-in process, I must endure a 20-minute wait.There exists a method to accelerate the procedure. 2. When a group arrives for check-in and your lobby becomes too congested, it is important to consider how to effectively segregate the throng in order to ensure the comfort of your in-house guests.There exists a method to accomplish this task.I was present at the location, and it was too loud. 3. Your breakfast is completely obsolete.I should be knowledgeable about the appropriate cuisine to serve for various nationalities.The paratha was exquisite.The sausage abruptly departed in such a manner.I requested wholemeal bread, which was indicated by the food tags. However, when I inquired about it, no one was familiar with this type of bread.Your refills were excessively sluggish, indicating a flawed mis en place strategy for accommodating high occupancy.The service workers had previously notified the cook, and it is evident that all of you are operating without proper organisation.Let's convene and deliberate on strategies to enhance the overall quality of our hotel service.If you require any aid, I am prepared to provide support based on my extensive 25-year experience in this business across multiple locations. Thank you.
於 2023 年 12 月住了 2 晚
Ibis Melaka 於 2023年12月29日的回應
Dear Selvam,Thank you for taking the time to tell us about your experience at the Ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Melaka

10/10 優異

Chin Kwee

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Ibis Melaka 於 2023年12月29日的回應
Dear Chin Kwee,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
2 night stay. Quite nice stay. Breakfast can be better, dishes are salty. No complain for the price we paid.
於 2023 年 12 月住了 2 晚
Ibis Melaka 於 2023年12月29日的回應
Dear beloved guest,We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Melaka

10/10 優異

Lee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoying our Stay
於 2023 年 11 月住了 1 晚
Ibis Melaka 於 2023年12月29日的回應
Dear Lee,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis Melaka

8/10 不錯

Johnny

讚好：整潔度、職員與服務和住宿狀況
Satisfactory
Nice clean room but lacking in room amenities. For the price I would expect more. Good location within walking distance to places of interest. Checking in and out was a breeze. Overall satisfactory. But there are probably better choices out there.
於 2023 年 12 月住了 1 晚
Ibis Melaka 於 2023年12月29日的回應
Dear Johnny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis Melaka

10/10 優異

Yee Teng

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
EVERYTHING IS GOOD!!! Location (within 10 minutes walk to Jonker Street), clean, spacious, shower (NICEEEEEEEE with strong water pressure), well maintained, hairdryer (nice, consider strong wind for hotel), lights on bathroom mirror (convenient for make up), direct USB charger, wide variety of TV channels, nice bed and pillows, bolsters (ya there are bolsters!!!), no smoking hotel! For improvement: The room cleanliness / maintenance can be better. There is a small stain on the towel. The floor is a bit stikcy too. I have to wear the indoor slippers everytime I am in the room. Basin water pressure is small. (Shower water pressure is superb.) But overall is still acceptable and well maintained. Overall it's a BIG BIG LIKE for IBIS HOTEL!!!
於 2023 年 11 月住了 3 晚
Ibis Melaka 於 2023年12月29日的回應
Dear Yee Teng,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ibis Melaka

10/10 優異

MASAAKI

讚好：整潔度和住宿狀況
Good location to shop and dine
於 2023 年 11 月住了 4 晚
Ibis Team Melaka 於 2023年11月19日的回應
Dear Valued Guest, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team

10/10 優異

MASAAKI

讚好：整潔度
Great place to walk around shopping and grabbing a bite.
於 2023 年 11 月住了 7 晚
Ibis Melaka 於 2023年11月18日的回應
Dear Ms. Masaaki, Warmest Greeting From Ibis Melaka ! Thank you so much for the feedback and review about your stay with us. It is always a pleasure to received feedback from our valued guest and we hope to welcome you again very soon. Best Regards, Ibis Melaka Team