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碼頭套房公寓的評價

3 out of 5
碼頭套房公寓
Unit 3125, Costa Mahkota, 16 Jalan Syed Abdul Aziz, Malacca City, Malacca

評價

7.8

不錯

10 分評分，優異；76 則評價中有 19 則" "
8 分評分，不錯；76 則評價中有 31 則" "
6 分評分，一般；76 則評價中有 19 則" "
4 分評分，欠佳；76 則評價中有 6 則" "
2 分評分，很差；76 則評價中有 1 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

9.2/10 

設施服務

7.0/10 

住宿狀況

7.2/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
不值得
沒有接待處，動線指示相當糟糕，周圍環境不算整潔，但至少沒有成堆的垃圾。 預訂的是海景房，但窗外是面對中庭與海側的公寓，只能從公寓與公寓的空間看到海。 房間外的走廊空間非常狹小，隔音非常糟糕。 房間內沒什麼維護，破爛的陽台柵欄，只用紙板蓋住天花板的大洞，門卡感應器已損壞，只能使用鎖匙進出。保險櫃故障，三不五時會嗶嗶叫。 浴室的排水太慢，提供的毛巾並不乾淨。 一大床加一張沙發提供給三位大人使用時，並未提供第三人的枕頭與被子。 就房間內而言，只有WiFi的品質是OK的。 整體來說非常不值得。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Katarina

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

MINGMING

於 2023 年 12 月住了 3 晚

8/10 不錯

Ting Hein (Singaproe)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel management is very supportive of requests and listens to feedback with actions. Some electrical appliances may need to be upgraded though.
於 2023 年 12 月住了 3 晚

8/10 不錯

Maaruf

於 2023 年 8 月住了 1 晚

10/10 優異

Abdul Rasyid

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The host is very friendly and helpful, making the check in and out very convenient
於 2023 年 3 月住了 2 晚

6/10 一般

Norfazila

家人同遊
讚好：職員與服務
不滿：住宿狀況
Refurbishment is required
The room is old and rundown. Need maintenance and refurbishment. The pool is not clean and full of sands on the floor tiles. Everything need to be change!
於 2022 年 12 月住了 2 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
於 2021 年 12 月住了 1 晚
Jesmine Lim 於 2022年1月11日的回應
Thank you for your review. Looking forward to seeing you in the near future.

10/10 優異

Norasiken

家人同遊
讚好：整潔度和客房舒適度
於 2020 年 7 月住了 1 晚

4/10 欠佳

Daniel

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Premise was run down. Both Lift wasn't working so had to climb 6 floors to the appt. Bedsheets and towels were with yellow stains. One of the toilet heater not working. Party ongoing somewhere in premise into the wee hours. Luckily was only for a night.
於 2019 年 12 月住了 1 晚

6/10 一般

Jason

家人同遊, 多人同遊
讚好：設施服務和住宿狀況
不滿：整潔度
So far ok.
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property. Good location. We had a few issues with the Wi Fi but the communication with staff was very good.
於 2019 年 10 月住了 1 晚

8/10 不錯

Sio Hoon

讚好：整潔度、職員與服務和客房舒適度
Pleasant stay
The hotel is very accommodating and acceded to my request for a high floor unit. This is helpful especially when there was some minor hiccups- no towels and toiletries, cannot unlock the unit from outside. WiFi was also not working. On the plus side, the unit was reasonably big, has a very good view and is well maintained. On the whole, it was a pleasant stay.
於 2019 年 6 月住了 2 晚

10/10 優異

Gill

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious and comfortable. Very clean. Good communications as well. Location is excellent. Walking distance to the major hotspots
於 2019 年 5 月住了 1 晚
Cia 於 2019年5月8日的回應
Thank you for your feedback. Glad that you enjoyed your stay.

8/10 不錯

Shafiqa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚

10/10 優異

Ahmad Anuar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sesuai utk keluarga. Kemudahan rekreasi baik.
於 2018 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
No reception counter but personalized service. Staff sent message to ask for ETA and gave good directions and instructions to the apartment which otherwise could be confusing. No-fuss check-in at the apartment itself. Apartment in good condition. Overall, a good experience.
於 2018 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Good stay but bad PR.
Room was nice n neat. Only the beds were flimzy and check in was complicated as we had to call the agent to come and handover keys instead of the hotel check in. And not sure why they kept massaging and asking if i need this and that. Should improvise on customer relation skills as its not a professional way to deal with guest. Overall good stay.
於 2018 年 8 月住了 2 晚

10/10 優異

Abby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
👍👍👍
Surely will come back! Highly recommended as apartment is very clean, complete and safe! 👍👍👍
於 2018 年 8 月住了 2 晚

6/10 一般

T (PHL)

A Middie
This place is a middie for me, just an average sort of place. It is just a three-star facility, to be recommended to friends only when money is tight.
於 2018 年 6 月住了 2 晚

6/10 一般

husaini (johor bahru,johor.)

讚好：整潔度和職員與服務
apartment nearby attraction and shopping mall
Nearby shopping mall with walking distance those which don’t want stuck in traffic jam
於 2018 年 6 月住了 1 晚

8/10 不錯

Wai Theng

讚好：整潔度、職員與服務和住宿狀況

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Family Apartment
Great for family to stay and get together, but need to maintain the building, especially the lift.
於 2018 年 4 月住了 1 晚

6/10 一般

Kai Ling

不滿：整潔度和住宿狀況
Melaka room.
Have booked three apartments. Have clearly indicated it's 3 to an apartment. However, all towels and necessities are prepared for only 2 pax. Blankets stained. Hot water turn cold after awhile. No direct passage to Malls. Have to walk a Long way out and Long way back in.
於 2017 年 12 月住了 1 晚

8/10 不錯

CM (Kuala Lumpur)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Day trip in Melacca
Staffs are helpful and checking in and out is a breeze. Great location.
於 2017 年 12 月住了 1 晚

4/10 欠佳

Imran

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Below Average
Rooms - clean. Toilet- clean but towels over used and stained. Building - worn out, old building, the lift is probably before ww2. Area - quite near to the shopping malls and night market.
於 2017 年 10 月住了 1 晚

10/10 優異

Mutmainnah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was an awesome apartment. Super clean.
於 2017 年 10 月住了 1 晚

8/10 不錯

Ingrid

讚好：整潔度、職員與服務和客房舒適度
Centraal gelegen en gezinsvriendelijk appartement
Centraal gelegen appartement in een groot hotel complex. Het complex en appartement zijn gedateerd maar van alle gemakken voorzien. Prima locatie voor gezin en om de stad te bezoeken, alles op loopafstand en nabij groot winkelcentrum. Vriendelijke ontvangst. Appartment is moeilijkste vinden omdat het in het Mahkota hotel ligt en niet separaat staat aangegeven.
於 2017 年 8 月住了 2 晚

10/10 優異

Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location good service
Good sevice, need to call for everything. But response good.
於 2017 年 7 月住了 1 晚

6/10 一般

Fahmi Fazreen

於 2017 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚

8/10 不錯

GU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, spacious, good location, great service
Jetty Suites Apartments are located within the same compound as Mahkota Hotel Melaka and is just a stone's throw away from Mahkota Parade and Dataran Pahlawan Melaka Megamall. The unit is very well kept and amenities include: - full sized fridge - cooking hob - cooking utensils, basic set of cutlery and crockery - hot/cold drinking water dispenser - free wifi - cable TV (Astro) - basic toiletries (shampoo, body wash, soap) - bathing towels The common area can do with more maintenance but to be fair, it is not within the control of the Jetty Suites. There is an option to borrow a local smartphone to provide a data connection on the go (hotspot tethering capable) which I recommend. Calls and messages are payable but data is free (within reason e.g. no 4k video streaming). The staff is very friendly and helpful. As the staff is not located onsite, requests have to be prearranged e.g. housekeeping, replenishment of drinking water etc. but they have very good response times. Communication is via the loan smartphone mentioned above and calls to Jetty Suites service numbers are free. Do plan ahead and give them some lead time. My unit has 2 bedrooms with a queen sized bed in one room and 2 single beds in the other room. Both rooms have en suite bathrooms, one with a bathtub and the other with standing shower. The apartment can easily accommodate a family of 4-5 persons easily.
於 2017 年 6 月住了 3 晚

8/10 不錯

ruby wang (singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice sea view
Very nice stay of the hotel ! Self drive to the apartment a bit difficult to find , but when we reach there a staff was very helpful and very good service!
Bryan 於 2017年5月30日的回應
Hi Ruby, Thanks so much for staying with us! We're glad you found your stay at the apartment to be pleasant despite it being difficult to find. We're working on making it easier to find in future. Until we meet again!

8/10 不錯

JuNE (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, good location.
Nice hotel, good location. Worth the stay. Friendly staff. Aspier the manager was v friendly. Hope they will change the hotel name to Jetty Suite Apartment formerly Majestic as is kind of confusing when we first arrived in the apartment. Overall its satisfying.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度

8/10 不錯

Noor Azila

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel yang berdekatan dengan pusat membeli belah
Memuaskan. View dr bilik cantik

8/10 不錯

Anni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will absolutely recommend to friends & relatives!
Prompt service. Friendly and helpful staff. Clean & cosy apartment. Good place to stay. Will come back for Jetty Suite in the future. Highly recommended!

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Good location and facilities. Staff were friendly and helpful.

6/10 一般

Jessie

讚好：職員與服務
不滿：整潔度和住宿狀況
Great service
The premises is too old. Even the refurbished furniture is unable to save it. The only saving grace is the staff who makes an effort to ensure that everything is ok. excellent service I must stay. They made my stay an enjoyable one.

8/10 不錯

Adriel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Affordable and nice
Everything was great. The location of the exits of the hotel might not be the best but its still okay considering the price and location of everything. Unit was very clean and staffs are very helpful.

4/10 欠佳

Yvonne

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The apartment is spacious. That's about the only good thing. No smart phone rental as mentioned on their website. No reception or office on site, and seriously short of staff. we waited for long for the guy to come and bring us to our apartment. After we entered our apartment, we were told to wait for him again inside the apartment and it was another 45min before he finally arrive to check us in officially. Only bath towel provided; no hand towels; and stains can be seen on the bath towels. Bathroom design lousy, bathtub was too high for my parents to climb in safely. Design of bathtub was bad too as water will flow from the ledge of bathtub onto the floor of the bathroom during shower, flooding the entire bathroom. Location was ok, but nothing in the immediate vicinity. No proper crossings to shopping center and have to walk a big round before we can get out of the hotel compound. Rooms not soundproof, loud sound from the traffic can be heard till 3am on sat night. The apartment is located within the aged and rundown compound of mahkota hotel; facilities such as lift, pool etc are very old and ratty.

10/10 優異

Carolyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Benny (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice for family/group of friends
The apartment is good for family/group vacations. Spacious and clean. Amenities in the apartment were also good. Good location - it is in the Mahkota area with plenty of good restaurants and a shopping within walking distance, yet the apartment is situated in a peaceful and quiet location away from the bustle.

6/10 一般

Quek

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
only ONE working elevator
Imagine a 20+ stories high building with only ONE working elevator and you are staying somewhere near the top. The wait will drive you crazy.
Bryan 於 2016年6月29日的回應
Dear Sir/Madam, Thank you for staying with us. We apologize that the elevator was not serviceable during your stay with us. The elevator has since been fixed. Thank you!