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BQ 貝爾維德酒店的評價

4 out of 5
BQ 貝爾維德酒店
Mitja Lluna, 4, Palma de Mallorca, Mallorca

評價

8.6

優異

10 分評分，優異；156 則評價中有 71 則" "
8 分評分，不錯；156 則評價中有 66 則" "
6 分評分，一般；156 則評價中有 13 則" "
4 分評分，欠佳；156 則評價中有 3 則" "
2 分評分，很差；156 則評價中有 3 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Demi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing to complain about, the hotel was clean, staff were friendly, breakfast was very good and lots of variety i.e full english, continental, pastries, fruit and yogurt. My room was on the front of the hotel so if there was any noise from the entertainment or pool area I didn't hear any. I only paid for room and breakfast but you can pay €22 to have lunch or dinner there. I also asked for late checkout when i checked in and the staff member told me to check on the day of checking out, I paid €40 and stayed in my room untill 7pm which was perfect as it was raining all day so i relaxed untill getting to the airport for my late flight.
於 2024 年 4 月住了 2 晚

8/10 不錯

Susan

讚好：整潔度、職員與服務和住宿狀況
Clean, light and airy room. Staff extremely helpful. Bus stop into Palma close by.
於 2024 年 4 月住了 7 晚

10/10 優異

Rachel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Fantastic facilities and wonderful food. My single room was small but price point equalled this out. Staff went above and beyond to keep hotel clean. I liked the more secluded location…ie up the hill so it means a lovely quiet stay. Comfy beds and super quiet rooms. I really enjoyed every aspect of this note and will definitely go back and highly recommend. Some of the food was outstanding - Majorcian fish, tempura vegetables. Rest of food was great. Varied and tasty. Breakfast ran on an industrial scale to feed the guests who all come down at 0930 with eggs constantly fried, tables cleaned and staff ready with a smile. Fantastic. Thank you. Surrounding area given a 4 as roadworks retarmacing getting San Augustine ready for the summer. Visit Majaorcs, visit Palma, stay at BQ San Augustin.
於 2024 年 4 月住了 5 晚

8/10 不錯

FIONA

讚好：整潔度、職員與服務和住宿狀況
No restaurants or bars close by ,had to go in to calle mayor for that which was fine going downhill but a steep climb uphill !!
於 2024 年 4 月住了 4 晚

8/10 不錯

Timothy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 7 晚

8/10 不錯

José Antonio

讚好：整潔度、職員與服務、設施服務和住宿狀況
Típico hotel pensado para acoger hordas de turistas durante el verano. Las instalaciones estaban bien, las habitaciones limpias aunque faltaba una mano de pintura. Buena zona de Palma. Tranquila en estas fechas (Marzo).
於 2024 年 3 月住了 4 晚

10/10 優異

Sarmite

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 8 晚

8/10 不錯

Dominik

家人同遊, 多人同遊
讚好：整潔度和住宿狀況
Fint, men…
Fin plass, men ett stort minus var at vaskedamen kastet/tok med seg en norsk taxfree pose med 7 snusbokser og 8 jägermeister shots. Eneste hotellet tilbydde var å ringe meg hvis de fant posen… så det er jeg ikke fornøyd med i det hele tatt, ble en 1000 lapp rett i vasken. Resten er veldig bra, koselig underholdning og god mat. Drinkene er veeeeeldig søte, så ble litt kvalmende.
於 2023 年 10 月住了 5 晚

8/10 不錯

Marie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bonne expérience
Grand hôtel moderne, personnel très accueillant. Mise à disposition d'une bagagerie avec casier à 2€ et douche pour arrivée et départ. Petit déjeuner varié. Chambre spacieuse avec balcon. Salle de bain spacieuse avec fenêtre. Belle piscine. Spectacle les soirs. Jardin autour de la piscine agréable avec bar et snack. Plage à environ 10 minutes à pieds. Excentré de Palma mais 2 arrêts de bus proches de l’hôtel avec beaucoup de passages et des horaires tardifs. Points négatifs : climatisation de la chambre très bruyante et sèche cheveux pas qualitatif. Literie moyenne. Pas beaucoup de restos autour de l’hôtel.
於 2023 年 9 月住了 3 晚

2/10 很差

Sukhjot

多人同遊
不滿：整潔度和職員與服務
The rooms did not appear clean. AC often stopped working in the middle of the night. Comforters weren’t on the bed but were stuffed in dirty bags in a dirty closet for us to collect. The room is very bare bones other than a small mini fridge that wasn’t effective at keeping anything cold. Front desk staff were rude and unhelpful. We asked if they had any local recommendations for restaurants and they told us to just google bars. They wouldn’t help us with making a reservations at a nearby restaurant. They also make you wear these hideous lime green wristbands during your entire stay. I would not recommend this hotel and would never return.
於 2023 年 9 月住了 4 晚
BQ HOTELES 於 2023年10月23日的回應
Dear Sukjot,Thank you very much for your opinion. At BQ Hoteles we like to read each of them as they make us feel closer to our guest and more able to meet their expectations in a future.We are very sad to hear that this time you did not have a good experience with BQ Belvedere Hotel. We want to apologize and let you know that we have been working hard to give a solution to the problem you already mentioned. We really hope that next time you visit us, the hotel will give you the service you deserve so you can enjoy a 100% positive experience.With warm regards,BQ Hoteles.

10/10 優異

Deborah

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely clean hotel with huge warm pool. Free air conditioned shuttle bus to Palm Nova beach was appreciated. Taxi into Palma was only 15 euros. Lots of steps to get down and back from Cala Major - lovely beach restaurant in sandy bay but parts of this area are a bit run down. However with Palma and Palma Nova so easy to access this was not an issue for us! Great value for money.
於 2023 年 9 月住了 4 晚

8/10 不錯

Sylvia

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the hotel, however it is a 15min walk to the center and 20min walk to the beachside on a steep hill.
於 2023 年 8 月住了 7 晚

8/10 不錯

Laura

不滿：整潔度
於 2023 年 8 月住了 5 晚

6/10 一般

Christine

家人同遊, 親子同遊
The food was very nice as was the pool area. The so called ‘entertainment’ was terrible both during the day and in the evening. Absolutely embarrassingly bad.
於 2023 年 8 月住了 3 晚

4/10 欠佳

Jorge

讚好：整潔度和住宿狀況
不滿：設施服務
Te ven llegar al restaurante, te sirves nadie dice nada, te sientas a comer y entonces te alcanzan en la mesa para decirte que cierran en 5 min, y te traen la cuenta. Ha pero el pago es por el total del buffet
於 2023 年 8 月住了 2 晚
BQ HOTELES 於 2023年9月7日的回應
Apreciado Jorge,Lamentamos que su experiencia por llegar casi a la hora del cierre del buffet, influyera negativamente en sus vacaciones.Para evitar estos disgustos en hoteles vacacionales, recomendamos encarecidamente a nuestros clientes acceder al menos con una hora de antelación a la hora de cierre. Desde BQ Hoteles vamos a revisar el protocolo del personal de restaurante para que se recalque en la entrada, la hora de cierre.Esperamos que en un futuro podamos cumplir con sus expectativas y ofrecerle una estancia como merece.Saludos,

10/10 優異

Mario (Busto Arsizio)

讚好：整潔度、職員與服務和住宿狀況
Abbiamo soggiornato una settimana struttura molto bella ampia piscina,buffet abbastanza variegato.
於 2023 年 8 月住了 7 晚

10/10 優異

Christine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The reception staff were very welcoming and helpful. Mira have me some great advice for trips out. The hotel is very clean in all areas. The staff are out early cleaning the pool area every day. The entertainment team made a great effort. I particularly enjoyed ‘The Pink Ladies’ and their free cocktails. I loved the free shuttle to Palma Nova. Lots of choice for the buffet. A great stay. Thank you.
於 2023 年 8 月住了 7 晚

10/10 優異

A

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 4 晚

10/10 優異

Natacha

於 2023 年 7 月住了 9 晚

8/10 不錯

Nicole

讚好：整潔度、職員與服務和住宿狀況
Top renoviert, gute Essens Auswahl
於 2023 年 7 月住了 5 晚

8/10 不錯

Haleema

讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed here for a few days this July for a solo break. The hotel was clean and it felt safe. The pool was clean and there were enough sun lounges. The poolside food and drink options were great. The only reason I have given it 4 stars is because there aren’t a huge amount of veggie options in the dining facilities and twice when I asked about a dish which had no label I was informed at that counter by the chef working there that there were no veggie options notwithstanding a dish which was “labelled as veggie” at that counter; when I queried this the chef said it’s not really vegetarian which meant all the food items were not labelled correctly and on prior dining occasions I may have had something which was labelled vegetarian but actually wasn’t. The hotel itself in terms of bed room space, cleanliness, reception staff, cleaning staff, pool and outdoor space is great! The reception staff are very friendly and welcoming and helped me with a number of queries and with directions.
於 2023 年 7 月住了 4 晚

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Estuvimos muy agusto en el hotel. Esta lejos del centro, pero justo al lado hay una parada de bus que te lleva al centro en unos 15min. El hotel tiene una piscina enorme y la comida es buffet y buena calidad (te da la opción de todo incluso y vale la pena). Realizan actividades para todo el público y en especial para los más pequeños aparte que te ofrecen un bus para llevarte a la playa de Palmanova.

8/10 不錯

Maïna

於 2023 年 7 月住了 5 晚

6/10 一般

Ascensión

讚好：住宿狀況
El hotel en general está bien, pero un poco alejado del centro de Palma
於 2023 年 7 月住了 2 晚

8/10 不錯

Xabier

於 2023 年 6 月住了 4 晚

6/10 一般

Crister

家人同遊
讚好：職員與服務和住宿狀況
不滿：客房舒適度
於 2023 年 6 月住了 7 晚

10/10 優異

Robertus

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property is clean, friendly staff and food is good and has enough variety. Every day there seems to be some kind of theme. Drinks and snacks during the day OK and in June there is not a mass of people. The area around the hotel has not much to do. The hotel is on a hill so expect climbing from restaurants and shops back to the hotel. Convenient bus connections from the hotel to Palma and Palmanova/magaluf
於 2023 年 6 月住了 5 晚

10/10 優異

Matthias

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 7 晚

10/10 優異

christophe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabuleux
Je recommande à 1000 pour cent cet hôtel. Une piscine fabuleuse, des animateurs et le personnel ultra gentils. Un buffet de petit déjeuner comme je n’avais jamais vu et j’ai un très grand nombre de voyages à mon actif ! Les repas du midi et dû soirs en buffet difficile à égaler tellement les mets sont bons et variés - pour tous les goûts ! Ultra propre ! La pièce à bagages avant le départ possède même une douche et des cabines pour se changer… le seul bémol négatif est que lorsque l’on est Français le choix tv pour le soir n’est pas génial ! Peut être aussi trouver une solution pour lier les lits doubles… bref nous avons adoré cet endroit.
於 2023 年 5 月住了 7 晚

10/10 優異

Stéphane

讚好：整潔度、職員與服務和住宿狀況
Super pleasant 1 night stay in that hotel ! Super easy access by bus from the city center (a bus stop is right in front of the hotel). The swimming pool is as great as it looks on pictures. Rooms are pretty spacious, super confortable and look like they were recently renovated. Super clean and modern bathroom as well. The balcony is pretty big, and the pool view is enjoyable. I was there on a day without any night animation, so I can't really judge that part, but let's say that I was a bit disappointed as the common areas were already pretty empty around 10/11pm. Not the best if you want to socialize a bit. But the only real downside is probably the location : let's say that the area around (were the shops and restaurants are) is not the best, although I managed to find a couple of really nice places to have food and parties ;-) On the other hand, the beach that is 10 minutes away from the hotel by feet is a really nice one ! The water was super clear, I definitely appreciated it :) Overall, I highly recommend this place for a few days in Palma de Majorca (but probably not for an entier week, in my opinion)
於 2023 年 5 月住了 1 晚

8/10 不錯

Sara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, friendly staff and reasonable prices for food. Room is quite basic but good enough overall.
於 2023 年 5 月住了 5 晚

10/10 優異

janet

親子同遊
讚好：整潔度、設施服務和住宿狀況
We were here for a long weekend. The hotel is very minimalistic on the verge of basic but a very very nice environment to be in. The food choice looks small but it isn’t. there wasn’t anything that I tasted that I didn’t enjoy. The rooms were airy, the bathrooms were small, but more than functional. Lovely big showers and the balconies all have Some at some point during the day. We booked the cheapest room available which was shown as an unrefurbished room. The room we were given had been refurbished and was at the back of the property over the kitchen. I instantly was concerned about noise pollution. There was none. Wonderful morning sun. The animation team do their best to cheer everybody on. It’s a shame that people don’t take part in their activities because they are very good. The grounds are very well maintained. The pool and loungers are very nice and plentiful. We upgraded to all inclusive. I was very happy with everything that was included Now the negatives. There is a tourism tax that needs paying locally at the hotel. The hotel provides beach/pool towels, but these come at €3 a day with a €20 deposit in cash. The service at the pool bar and the pool snack bar is painfully slow , I ordered a chicken kebab and a salad. It would have been quicker for me to have dried off, dressed and gone to the main dining room, eaten a three course meal with a glass of wine served in a glass than it did to get something from the snack & pool bar.
於 2023 年 5 月住了 3 晚

10/10 優異

Gabriella

於 2023 年 4 月住了 3 晚

8/10 不錯

Morten

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 4 晚

8/10 不錯

Luzia

家人同遊
讚好：整潔度和職員與服務
Ende April schon sehr voll und laut.
於 2023 年 4 月住了 2 晚

8/10 不錯

Arlette

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mooi en schoon hotel. Personeel is vriendelijk. Goed om..te weten...handdoeken voor het zwembad, kluisje etc is niet inbegrepen maar kan je ter plekke regelen tegen huur en borg. Het is iets verder weg van de stad Palma, met.de taxi ben je er in een kwartiertje.
於 2023 年 4 月住了 4 晚

6/10 一般

Xabier

讚好：整潔度和客房舒適度
Todo bien pero demasiada atencion al cliente extranjero Horarios, comidas.etc
於 2023 年 4 月住了 3 晚

8/10 不錯

Ina-Maria Ruth

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 2 晚

8/10 不錯

MARISA

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Tutto sommato gradevole,un po’ distante dal mare, ristorante mediocre
於 2023 年 4 月住了 6 晚

8/10 不錯

juan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bastante lejos del centro de Palma.
於 2022 年 10 月住了 2 晚

8/10 不錯

KRISTER

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 10 晚

6/10 一般

andrei

親子同遊, 商務旅客
讚好：職員與服務
不滿：整潔度
This place need face lift
於 2022 年 10 月住了 1 晚

8/10 不錯

ÅSA

讚好：職員與服務和住宿狀況
於 2022 年 9 月住了 5 晚

10/10 優異

Julia

於 2022 年 9 月住了 5 晚

8/10 不錯

Martino

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottima struttura in una buona posizione, buona la pulizia e i servizi in generale, meno la cucina!
於 2022 年 9 月住了 5 晚

8/10 不錯

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really liked the food and activities. Shame pool terrace needed sweeping and hosing daily. Pool grids should be cleaned weekly. Neither were evident
於 2022 年 9 月住了 5 晚

10/10 優異

Hannu

於 2022 年 9 月住了 4 晚

10/10 優異

Nienke

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastisch hotel met gratis bus naar strand. Enkeltje naar palma centrum is 2,- p.p en duurt zo’n 40 min. Nette kamers, goed en afwisselend buffet. Veel bedjes bij het zwembad. Goede service bij de balie! Het hotel heeft handdoeken service en een winkeltje. In de omgeving is verder niet veel te doen.
於 2022 年 9 月住了 3 晚

10/10 優異

Lucy

於 2022 年 9 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Solo trip
I stayed in a single room, the hotel is nice but crazy busy. If you don’t pay a lot for it then great. Bus access to palma centre is great as well as portal nous, plenty around also. Bit of a climb to get there from the beach
於 2022 年 9 月住了 4 晚