Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I have the worst nightmare with staying in that unit. On the night(2/18) we arrived, after 1 person shower, the shower was flooded already since it was clogged and no way we can continue our showers for the rest of the group. We contacted the emergency right away. Next day on 2/19, Property Manager came and can't fix it. Then Plumber came and left without fixing it or letting us know what's the ETA for the fix. I called the office again at 4:55pm and speak with one of the girl asked for ETA. She said she will let us know what's status is and ETA for the fix for sure. By night time(2/19), there's no call and nothing. We can't use the bathroom for shower at all. Next day(2/20), no news and no fix. The third night(2/20), we cannot use the shower again due to clogging and the shower pan is still flooding. I am very disappointed and no way you can rent out a unit in such condition. Shower, toilet, cold water and hot water, heater are essential for rental property. The only explanation I got after all is 'Sorry, it's an unfortunate event which cause by a freeze pipe.' I am sorry, that's not an excuse . The problem is there's no solution being provided at the time of the incident. BTW, if the pipe was freeze, why the kitchen drain pipe and the toilet pipe works and only the shower pipe which shall attach the same pipe as the other and wasn't working. Big question mark. Anyway, please make sure to confirm everything shall work before you going in. Good luck to the renter.